Mozart Bett Reviews 

1,255
TrustScore 4.5 out of 5

4.6

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Company details

  1. Bed Shop
  2. Furniture Manufacturer
  3. Linens Store

Written by the company

Konfiguriere Dein Traum-Boxspringbett einfach selbst. So, wie Du es willst. Bestelle bequem und inklusive kostenloser Lieferung mit flexiblem Liefertermin (Aufbau-Service möglich!). Finde Dein Traumbett aus über 10.000 Möglichkeiten. Kein Mozart Bett ist wie das andere. Und das Beste: Jedes Mozart Bett ist dank originalem Boxspring-Aufbau und hochwertigen Komponenten der Garant für höchsten Komfort und gesunden Schlaf. Konfiguriere Dein Mozart Bett jetzt in 7 einfachen Schritten selbst und freue Dich schon in wenigen Wochen auf erholsamsten Schlaf in Deinem individuellen Boxspringbett von Mozart!

Mozart lässt Dich nicht nur sorgenfrei einschlafen, sondern auch bestellen.

Written by the company

Sorgenfrei Testen: 30 Tage Probeschlafen
Bist Du nach 30 Tagen aus Gründen des Schlafkomforts nicht mit Deinem Mozart Bett zufrieden, holen wir es kostenlos ab und erstatten Dir den vollen Kaufpreis. Alternativ ist auch ein nachträglicher, kostenloser Matratzenkern- oder Topperkerntausch möglich.
Du designst - wir bauen
Bei uns kannst Du wirklich Dein Bett so designen wie Du willst! Von Kopfteil bis zu den Füßen - Du bist der Designer.
Kostenlose Lieferung ins Schlafzimmer
Dein Bett wird innerhalb von nur 4-5 Wochen kostenlos zu Dir nach Hause in Dein Schlafzimmer geliefert.

Contact info

Promotion box for Mozart Bett

Entdecke unsere Boxpspringbetten

Über 1 Mio. Möglichkeiten. 30 Tage testen. In ca. 3-4 Wochen bei Dir.

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,255)

638 reviews in the last 12 months

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Rated 1 out of 5 stars

Unsatisfactory Product Quality and Customer Service

In June 2023, I purchased a Mozart Serie 7 Boxspringbett, and unfortunately, my experience has been far from satisfactory.

Product Quality:
The quality of the bed & the topper are disappointing. It began showing signs of wear and tear much sooner than expected. Specifically, the sagging and lack of firmness have made it impossible to get a good night's sleep.

Customer Service:
Equally disheartening is the poor customer service I've encountered. After reporting the issues, the response has been extremely slow, with little to no progress made in addressing the concerns. Despite providing all requested information and photos promptly, there has been a lack of communication and a failure to offer a viable solution.

Conclusion:
My overall experience with Mozart has been disappointing, both in terms of product quality and customer service. I strongly advise potential customers to reconsider purchasing from this company.

I had high expectations based on their promises, but unfortunately, the reality has fallen far short. It's crucial for consumers to be aware of these issues to make informed decisions.

21 February 2024
Unprompted review
Mozart Bett logo

Reply from Mozart Bett

Thank you very much for your differentiated feedback.

I checked your complaint and was able to see that our field service had already been to you for an assessment. Our colleague has already contacted you regarding an offer.

We are sorry that you were not satisfied with our customer service. We are constantly interested in improving and will accept this as a suggestion for improvement.

We would like to apologize for the inconvenience and look forward to your feedback regarding our offer.

Rated 5 out of 5 stars

I got the Mozart Bett 5

I got the Mozart Bett 5. Let’s start with the website experience. It was really good, very customizable. The bed is great, although I wanted the Mozart Bett 7, but price wise was a bit too much.
Everything was delivered one week after the estimation, but the delivery was flawless. Easy to assemble with video instructions.

The comfort is also very high. I’m still testing the mattress for another week before I make my mind about it, but so far seems to be exactly what I needed.

If you’re thinking about buying a solid bed, I can recommend this one for sure.

10 December 2023
Unprompted review
Mozart Bett logo

Reply from Mozart Bett

Thank you for your positive review.
We are happy to hear, that you had a great experience with Mozart Bett. If you want to change the mattress after a week of testing, feel free to contact our support team.
We wish you the best and comforting sleep, also sweet dreams. 😴

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