Moto Central Reviews 

3,093
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including various motorcycle gear and parts, often noting they are exactly as described and well-packaged. People frequently highlight the fast and efficient delivery, with many receiving orders quickly, sometimes even next day, alongside brilliant and helpful service from knowledgeable staff. However, some customers also noted issues with the delivery process, such as packages being damaged or lost by carriers, items being left improperly without authorization, or delays in receiving shipment details.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality and condition of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for stocking the spares for Burley bicycle trailers ! Found/bought via eBay, didn't realise it's a Motorcylce supplier :). Bought the replacement seat for the Burley Cub child trailer 2016, as... See more

Rated 5 out of 5 stars

I brought a touring screen. It arrived quickly and was well wrapped. It was in first class condition and a member of their team made contact to say they hoped I was satisfied and gave a telephone num... See more

Rated 5 out of 5 stars

Brillant service from moto Central, couldn't fault. Really good website with all the necessary product information, sizing and delivery details. Bought a RST jacket- everything was correct to website... See more

Rated 5 out of 5 stars

Superb experience! I bought Rev'it Sand 4 H2O trousers in a very hard to find size (XL short) from Moto Central on Ebay. Next day delivery (despite a 4:30pm order!). Exactly as described and huge savi... See more


Company details

  1. Motorcycle Shop
  2. Hobby Store
  3. Leather Goods Store
  4. Motorsports Store

Written by the company

Moto Central is one of the UK's leading retailers of motorcycle gear, offering an extensive selection of helmets, clothing, boots, gloves, and accessories from the top brands in the industry. Whether you're a sports rider, adventure tourer, commuter, or classic enthusiast, our Midlands-based showroom provides a dedicated shopping experience with expert staff ready to assist. We take pride in delivering top-quality motorcycle products with exceptional customer service. Our website features thousands of products, more than many competitors, and we provide free UK delivery on orders over £25, along with a 365-day return policy for complete peace of mind. At Moto Central, we go the extra mile to ensure you get the right gear at the best value. Plus, we offer exclusive discounts for Emergency Services, NHS Workers, Armed Forces Personnel, and Students. Shop with confidence at Moto Central – your one-stop destination for premium motorcycle gear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,093)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

My 3rd vist for a quad lock fone…

My 3rd vist for a quad lock fone mount, but the one I had reserved didnt fit my bike so kirk searched hi n low for one that did fit n he found it, .. plus my son had reserved something but sadly it didnt fit him but again , the staff found the right size but had to order in the hi vz all in one suite, we both left happy, n do have to go back to collect our final items this time
The staff are very helpful n friendly, n will go out their way to make customers happy,
We will be back , .. in next few days , but for all ur biking needs moto central is te place to go as u can reserve ur item n collect... love this place , the prices are very reasonable,
See you again very soon guys . Keep up the brilliant work .

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Bought a PUIG screen

Bought a PUIG screen for my Pan America. Arrived promptly and well packaged, however there where ancouole of fixings missing. (I accept tgat these things haooen)
It was dealt with voth swiftly and professionaly with absolutely great service and attitude.
Will be buying again from moto central.
Highly recommended!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

MotoCentral Excellence!

I purchased the Schubert C5 ANC today, this has taken many months of me visiting and trying on helmets. The team at MotoCentral are superb, they never rush you, they answer all your questions, they’re very friendly, helpful, patient and always welcoming. The help, advice and attention I’ve received over the last couple of months has been excellent. Over the last three days, I can not thank Andy, Zoe and Sophie enough, all have been so helpful. This is how shopping for bike gear should feel, everyone that works there are so passionate about what they do, thank you all.
The helmet is superb, anyone looking for a super quiet and comfortable helmet, check out the Schubert C5 ANC, it’s unbelievable when you turn the ANC on the wind noise is so quiet.
THANK YOU!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

A very decent price for this item

A very decent price for this item. Great communication with the seller, well packaged and fast delivery. Certainly wouldn't hesitate to use your company again. Thanks 👍

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

After getting let down by another retailer for a Rebelhorn jacket for my wife (that was apparently in stock but was actually being drop-shipped), these guys came to rescue. I called to ask about stock, the call was handled really well: polite, professional, friendly. The item arrived the next day after ordering it online. Couldn’t ask for more, will absolutely be using these guys again. The Rebelhorn jacket is so well made as well, really happy with the Jacket. Cheers Moto Central! So nice to find good service is still alive and well.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Brillant service from moto Central

Brillant service from moto Central, couldn't fault. Really good website with all the necessary product information, sizing and delivery details. Bought a RST jacket- everything was correct to website details- sizing was spot- on.
Delivery was very good, ordered before mid day, it arrived mid morning the next day- really good service. Thank you to all, especially Martin for all his help, in dealing with my enquiry. The next time I'm looking for something, they will be the first place to look, very competitive with their prices and delivery. Highly recommended.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and polite service.

I bought a screen for my motorcycle from Moto Central, unfortunately it was damaged / lost by the carrier. As MotoCentral did not have a replacement in stock at that time, I had to source one elsewhere as I needed it quickly.
However, I was refunded immediately and in full. MotoCentral's communications were efficient and very polite, I would have no hesitation in using them again for further purchases!

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with this seller

Very happy with my experience with this EBay seller. The cycle helmet arrived 2 days after placing my order. The description on EBay stated that there may be imperfections but It's in perfect new condition with labels attached and boxed.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning service

Absolutely stunning service . Super fast dispatch and delivery . 2 days from midlands to Northern Ireland never happened before. High quality item brand new very well packing . High recommend this shop . My pleasure to do business with this shop.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of Gaerne boots from…

Ordered a pair of Gaerne boots from their website. I had some concern about the delivery date, but Jamie from their sales team ensured me they would be delivered and kept me updated up until they were delivered. Highly recommend this place!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Helmet and Intercom Purchase

Purchased a helmet and intercom system together to make use of the great discount on offer. Andy was really helpful and knowledgeable when it came to picking the products. I really had no clue about the intercoms.

Fitting was included as I'd purchased both items from the shop. Andy clearly knew what he was doing with some very nice cable routing. I definitely would have made a mess of it had I tried it myself.

If you're in the market for some motorcycle kit definitely give Motocentral a try. If you're in the area definitely pop in and get some great service from the team!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service!

Absolutely amazing customer service!
There was an issue where the manufacturer of an item I ordered had incorrectly put the wrong item in the packaging.
Moto Central immediately sent me a QR code to return the item for free and had the correct replacement delivered to me, all within 2 working days.
I wasn't aware of Moto Central before stumbling across them on eBay but they're definitely one of my first places to look from now on.
Thank you!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I brought a touring screen. It arrived quickly and was well wrapped. It was in first class condition and a member of their team made contact to say they hoped I was satisfied and gave a telephone number I could use if I had any problems.
I would definitely use this company again and have no reservations in recommending them.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

What a refreshingly fantastic company…

What a refreshingly fantastic company to deal with.
Bought some motorcycle leggings for the daughter that came up too small, one phone call just before closing to the branch, one VERY helpful lady who hit the last post and arranged the return really efficiently.
Definitely a company I will start using for my next purchases. 5*****

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Hiplock D lock

Item (Hiplock D1000 promptly acknowledged then dispatchedHip and I received ahead of the eBay prediction. Price was competitive and thd service is first class. Highly recommend Moto Central as a supplier.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent help from Martin at…

Excellent help from Martin at motocentral . Bought a twin pack of Interphone U COM 8Rs last year. Went on a road trip to Scotland and one of the units packed in. When I got back I contacted motocentral who I bought them from, Martin asked me to bring both units in, he had a look at them, sent them back to Interphone.
I picked up 2 brand new units yesterday. Well impressed, thanks Martin and motocentral. I will always use motocentral now for all my biking accessories 👍

5 June 2026
Unprompted review

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