LSA International Reviews 

Easy. I'm an interior designer and I love dealing with your company. Thank you for continuing to produce these glasses -- they're my faves. Fragile, so I have to replace them every so often, but just beautiful.

Gorgeous glasses! Would highly recommend :)

I love all the items I have purchased and also when I give the items as gifts, the recipients love them too.

Great product. Great customer service!

Nicely packed good service will use again

The items were exactly as described. Shipping took a reasonable amount of times. Customer service is very slow to answer questions, however.

I have these glasses already so just topping up the number. The glasses were well packed as usual.

Really like the product. However it had been packaged incorrectly which resulted in damage. Items were replaced but no response from initial email for 3 days.
In the meantime I used the return service which worked really well. In Summary communication could be better.

Stunning vase. Beyond my expectations. So very pleased with it

Gio Line tumbler glasses ridiculously fragile. I’ve bought many LSA glasses over the years but I am so disappointed with my latest purchase. I usually go for LSA because of the weight and sturdiness. These glasses are not in any way like that. It says they are stackable, but they are so fragile and they get stuck on each other. Trying to get them out causes them to break. So far, we’ve got 4 broken ones. One glass broke when we the ice dispenser dispensed ice into it. At £90 before any discount for 8 glasses, they are an utter waste of money. We’ve never had so many glasses break, ever. 4 down and counting!

The glass jugs are lovely, specifically the shape. I bought the first one a few years ago and loved it so much I bought another.

The delivery time was very quick as well.

Brilliant service from start to finish

Thank you for phenomenal customer service.
Resolved my shipping issue quickly and professionally.

Very quick delivery. Items arrived next day. Well packaged and nice products too.

First time to buy from them an absolutely horrible experience. I was led to their website looking for a vase of a certain dimension. I bought it as shipping said it could arrive in time for it was a gift. Then to get free shipping I needed to spend more money so I looked around and found a couple of things. Not that I wanted them but based on what shipping was I made that decision. Then I receive my package with everything but the vase. They never reached out. Didn't let me know and then they show everything was delivered when it was not. So I had to reach out and then they refund me for the vase which was all I really wanted. Had I known it wasn't coming, I could of canceled and gone and found something else. So now I am giftless and I have the things I never really wanted to start with. Selling things you don't have is just wrong. More wrong is not notifying the customer immediately once you know this. I can only imagine I would of never been refunded had I not reached out.

Good website and range swift delivery and good communication

I initially ordered the wrong sized glasses; the reorder and return was simple and straightforward.
And I think the glasses are wonderful!

Excellent products the quality and the design

Terrible customer service. Shocking that organisations are allowed to not even have phone numbers for their customers to call for support