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Liferx.md  Reviews 

5,255
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,936 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive, knowledgeable staff who guide clients through every step and make the onboarding process exceptionally smooth and straightforward. People deeply appreciate the responsive customer service team, noting that all questions are answered quickly, professionally, and with genuine empathy. However, some people mentioned facing significant difficulties during the initial setup process or experiencing frustrating delays with receiving their prescribed medications. A few other consumers also felt that certain medical supplies provided were low quality or that overall communication could occasionally become a bit confusing.

What people talk about most

Customer service

People report positive experiences with customer service, noting that representatives are helpful and quick... See more

Staff

Consumers find staff to be positive, highlighting how caring and knowledgeable everyone is when providing... See more

Service

Customers consistently note positive experiences with service, describing the staff as professional, timely,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward signup process and... See more

Product

Reviewers mention positive feedback about product effectiveness and weight loss results. Consumers note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for making signing up so easy. No uncomfortable questions, just caring people helping get me the support I need. I appreciate the pricing as it is significantly lower than other options. Easy t... See more

Rated 5 out of 5 stars

Everything showed up quickly and the cooler it was sent in was still cold two days later no worries about it getting warm instructions was great worked as expected

Rated 5 out of 5 stars

LifeRX was recommended to me by my general practitioner who I have trusted for 25 years. I've been treated by LifeRX now for about 2 years; they have been very reliable. I recommend this company to an... See more

Rated 5 out of 5 stars

I am losing weight easily, so that is great! I did have a number of follow up questions and I received a phone call from one of their team members, who helped me feel at ease with a number of question... See more

Company replied


Company details

  1. Weight Loss Service

Written by the company

LifeRx.md is a U.S.-based telehealth and virtual healthcare platform designed to make personalized medical care accessible, convenient, and fully online. The company specializes in evidence-based and personalized treatment programs, with a strong focus on weight loss program, including medications commonly prescribed for sustainable weight management. Through a secure digital experience, patients can complete an online medical intake, consult with licensed U.S. healthcare providers, and receive prescribed medications delivered directly to their doorstep. Beyond weight loss, LifeRx.md offers telehealth solutions for men’s health, sexual health, hair loss, and metabolic wellness, providing discreet and professional care without the need for in-person clinic visits. LifeRx.md operates on a cash-pay model, allowing patients to access care quickly without insurance barriers while maintaining transparency and continuity of treatment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(5,255)

3,683 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

The responsiveness and customer support is on point. As a nurse, I appreciated the thorough assessment from the NP. She provided great education, as well. From one healthcare provider to another, LifeRX is doing it right. Thank you.

1 September 2026
Rated 5 out of 5 stars

Very Satisfied

The provider was kind and understanding. The meds were delivered in a few days. Customer service was very helpful and answered all my questions. It was quick and painless and a lot cheaper than what I was paying!

24 August 2026
Rated 5 out of 5 stars

Everyone here is amazing

Everyone here is amazing. There is no BS. Their pricing is up front and honest and they hold your hand every step of the way. I was paying $475 a month previously through a local med spa and paid that price for over a year. I wish I had known about this sooner.

31 August 2026
Rated 5 out of 5 stars

Crystal was absolutely amazing

Crystal was absolutely amazing! She provided exceptional customer service and went above and beyond to help me throughout the entire process. Thanks to her kindness, dedication, and prompt assistance, I was able to receive my medication in the shortest time possible. I truly appreciate everything she did for me. Crystal is a wonderful example of what outstanding customer service should be!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

​Huge shoutout to Crystal and LifeRX.

​I wanted to give a huge shoutout to Crystal for her incredible customer service! She was exceptionally helpful with my order and answered all my questions I have on my mind. Whenever I needed anything, she took care of it immediately. Thanks so much, Crystal! Thank you LIFERX for providing me with the medication I need and for your fast response and swift delivery! Beat company ever!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I am appreciative of the 1 on 1…

I am appreciative of the 1 on 1 consultation and the follow up of the company. Delivery was quick which was refreshing. I used another service previously and was deeply concerned when they began to respond to me using AI. Yes, AI will be coming full force, but it isn't here yet and having a Chat Bot giving me medical information was not what I wanted.

28 August 2026
Rated 5 out of 5 stars

Crystal and James make it very easy to…

Crystal and James make it very easy to decide on LifeRX. They both answered all my questions and assured me that they can be reached for any further questions or concerns. You wont be disappointed with the service! Excited to start my journey with confidence that I can rely on a reputable company.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. It is worth the cost. It ddin't feel like I was getting scammed like it did when I was dealing with another telehealth company and pharmacy. Liferx.md is legit! I have had zero issues, no complaints! They have answered all of my questions to my satisfaction. Their customer service team goes above and beyond, and replies within a reasonable timeframe. They are available whenever I need to speak with someone. My visit with the provider was exceptional! I felt like she genuinely wanted to help me. The payment process and everything to follow went smoothly. Thank you for your assistance in my health journey Liferx.md!

23 August 2026
Rated 5 out of 5 stars

The personalized care I needed.

I feel valued because of the personal attention I’m getting from the staff. The customer service is excellent. My delivery of medication came on time as promised. Couldn’t be happier with the experience so far.

19 August 2026
Rated 4 out of 5 stars

My weight journey

I don't have a lot to say right now I just started with the company, but the customer service is very responsive so thats a plus and the product delivery time line was on point. So I have no complaints.

28 August 2026

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