Liebeselement Reviews 

2,529
TrustScore 3.5 out of 5

3.7

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Company details

  1. Gift Shop
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Persönliche Geschenke die Freude schaffen. Mit Deutschlands ersten Notiz-Halsketten® sagen wir langweiligen Geschenken den Kampf an.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(2,529)

981 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice package but..

Nice package but...
1. the little drawer could be a bit more accurate cut/printed. It would fit the case better and doesnt hang on opening.

2. the necklace should be placed in the drawer combined with the little "personalized" description paper.

But all in all, it was a nice gift for my wife :-)

10 May 2026
Unprompted review
Liebeselement logo

Reply from Liebeselement

Thank you for your feedback and your constructive notes. We are glad your wife liked the gift! We will take your suggestions regarding the drawer and the placement of the necklace into account to improve our packaging.

Rated 5 out of 5 stars

Everything was great

Everything was great! Thainks!

20 March 2026
Unprompted review
Liebeselement logo

Reply from Liebeselement

Thank you so much for the great feedback! We are delighted to hear that everything went smoothly and to your satisfaction. We hope you enjoy your new piece of jewelry and look forward to welcoming you back soon!

Rated 1 out of 5 stars

Very unhappy..product is from China and…

Very unhappy..product is from China and takes longer to receive. I did not get it foe my father's birthday and I ordered it two weeks before!!! And they do not give money back!!

18 November 2025
Unprompted review
Liebeselement logo

Reply from Liebeselement

Hallo,

vielen Dank für Ihre Rückmeldung.
Es tut uns sehr leid zu hören, dass Ihr Geschenk nicht rechtzeitig angekommen ist – das verstehen wir vollkommen.

Die Informationen zur Lieferzeit sind bereits vor dem Kauf klar ersichtlich. Für personalisierte Produkte beträgt die übliche Produktions- und Versandzeit 8–14 Tage, da diese individuell nach Ihren Vorgaben angefertigt werden. Wir geben unser Bestes, diese Zeiträume einzuhalten, haben jedoch keinen Einfluss auf Verzögerungen während des Versands.

Bitte beachten Sie außerdem, dass personalisierte Produkte vom Widerruf ausgeschlossen sind, da sie speziell für Sie angefertigt werden.

Rated 5 out of 5 stars

Completely satisfied with my purchase

Completely satisfied with my purchase, the products, and the service.

17 September 2025
Unprompted review
Liebeselement logo

Reply from Liebeselement

Hallo Ines,

Vielen Dank für Ihre netten Worte! Es freut uns sehr zu hören, dass Sie mit unseren Produkten und unserem Service rundum zufrieden sind. Wir schätzen Ihre Empfehlung sehr.

Ihr Liebeselement Team

Rated 1 out of 5 stars

I feel like this is a scam

I feel like this is a scam, because how can I order for a package for valentine's gift for my fiancée since last week till now no good information about where my order is.

I asked for tracking number and got a tracking number that is not valid with my goods, they don't reply email even on Instagram, this is very frustrating paying for goods and have no control over it.

The services are very poor or should I say this is Scam?

Can someone help me please 🥺

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Fake / scam

Ordered 1 week ago (19th) and got conformation. Should become a sendedconformation with trackcontrol but unfortunaly nothing at all. Wrote few e-mails and also there no answer. So think lost money and no presents. Fake and scam to my oppinion.

After 1,5 week finally recieved (31st) the order. Must say I was unpatience after all. Nice stuff and a succes. Priceworthy.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Seller feedback is zero. Delivery terms are irreal.

Bestellung #163344. I order a necklace on 04/12/2024 and untill today i don’t receive my order. I wrote to their email address and no one answers to tell me what's going on with my order . I am totally disappointed with such attitude and terms of delivery . More than that it amuses and sends me messages to evaluate if I am satisfied with the order, which I did not receive obviously. I wanted a personalized gift to my wife on Christmas but they distroyed my plans. Looks like I'm running out of money and a gift . Outrageous!!!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Every element of this purchase is worthwile.

First, the packaging exceeded my expectations, it was dope! The free gift (earring) has as much quality as the necklace, one would like to think it´s a pair. Subsequently, you read my whole heart with the lovely note, my wife was wowed, she loves every bit of the gift and this has heightened the sauce in our marriage😍
Thanks a million, I`d purchase more. ❤

16 November 2024
Unprompted review
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