Support replied pretty quickly when I…
Support replied pretty quickly when I contacted them, though there was a small delay with the delivery. The help was good enough overall, no real complaints.
2 August 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Livucci is a women's fashion label created for people who love timeless, elegant pieces that feel as good as they look. We curate feminine dresses and wardrobe staples, from everyday styles to occasion and wedding-guest looks, chosen for their fabric, fit and finish.
Contact info
Australia
- info@livucci.com
- livucci.com
3.4
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'd probably order again since I'm…
I'd probably order again since I'm quite happy with the product quality, honestly. Delivery was a little slower than I expected, but overall the experience was good enough.
24 July 2026
Unprompted review
Reply from Livucci
Dear Matilda,
Thank you for this lovely feedback. We're really glad you're happy with the product quality and that you'd order again, that means a lot to us!
We're sorry the delivery was a little slower than you expected. We understand that's frustrating, and it's something we keep working to improve.
We'd love to welcome you back for your next order.
Kind regards,
Monique – Livucci
Customer service responded quickly and…
Customer service responded quickly and helped me pick the right size, which was great. Their advice was useful for my purchase, though the overall experience felt fairly standard.
26 July 2026
Unprompted review
My order was a little different from…
My order was a little different from what I expected, but customer service was friendly and understanding about it. They sorted everything out without much trouble, though the whole process felt pretty ordinary, honestly.
29 July 2026
Unprompted review
Reply from Livucci
Hey Sienna,
Thank you for sharing this. We're really glad our team could sort everything out for you and that they came across as friendly and understanding.
We've noted your point about the process feeling ordinary. That's helpful feedback, and it's the kind of thing that helps us make the experience a little better next time.
We'd love the chance to give you an even smoother experience on a future order.
Kind regards,
Monique – Livucci
My order wasn't exactly what I expected…
My order wasn't exactly what I expected honestly, but customer service was truly kind and helpful.
12 July 2026
Unprompted review
Reply from Livucci
Hi Elsie,
Thank you so much for your kind words about our team. It means a lot to us that you felt genuinely looked after!
We're sorry the order wasn't quite what you'd pictured. That's something we always want to get right, and we'd love the chance to help if anything still isn't sitting well.
If you ever feel your experience deserves a little more than three stars, we'd be grateful if you'd consider updating your rating. Either way, we're glad we could help.
Kind regards,
Monique @ Livucci
Can't complain customer service was…
Can't complain customer service was nice.
25 June 2026
Unprompted review
Reply from Livucci
Hi Stella,
Thank you so much for taking the time to leave a review, we're really glad to hear our customer service team took good care of you.
If you enjoyed your experience with us, we'd love it if you considered updating your star rating to reflect that. It would mean a lot to our small team.
Thanks again for shopping with us.
Kind regards,
Monique @Livucci
Delivery time was a bit long but the…
Delivery time was a bit long but the communication was very good along the whole process!
5 July 2026
Unprompted review
Reply from Livucci
Hi Alessandra,
Thank you so much for your 5-star review, we're really happy to hear you felt well informed throughout the whole process.
We appreciate your patience with the delivery time and will keep working on making that even faster!
Thanks again for sharing your experience with us.
Kind regards,
Monique – Livucci
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.