This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for... See more
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Company details
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LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.
Contact info
Central House, Trentham Business Quarter, Bellringer Road, Stoke-On-Trent, ST4 8GB, Staffordshire, United Kingdom
- 0344 745 1818
- sales@centralcontracts.com
- leasecar.uk
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Replied to 75% of negative reviews
Typically replies within 2 weeks
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Amazing!!!
The whole process from getting a quote to the delivery of the car was easy to do and clear. Jim was my main contact and he was fantastic! No question was ever too silly and he always replied quickly! I will definitely use them again when my current lease runs out!
Michelle was great help
Michelle was great help, all questions answered promptly and car delivered exactly as expected.
Lease deal
Michelle Tighe was amazing in arranging my Cherry Tiggo deal. She never overpromised—in fact, she delivered earlier than scheduled! No question was ever too small, she was super efficient, and she doesn’t beat around the bush. Highly recommend Michelle
Avoid this company
We ordered a Renault 5 on the 17th June with Ben Salmon who made the process simple and straightforward. We were advised of a delivery date end of July/ early August, which was exactly the same as the main dealer in Norwich had indicated on the test drive. We should have sourced from the main dealer but after seeing many positive reviews about the company we decided to give them the business.
Less than 1 week later on the 22nd June we got an automated email advising delivery date of 23rd September. Clearly, once you pay the £300 vehicle sourcing fee they don’t care anymore!!! Had numerous communications with Ben but nothing positive on the delivery delay.
Move onto 7th July - new delivery date of 1st October!😩
New email on 2nd September - new delivery date is 22nd October!😩
I rang up to complain about the additional delay but just told someone would get back to me with an update and explanation. As expected “radio silence” from them.
I have no idea or no confidence that I will ever get my new car via this company.
As the quote says “buyer beware” if you are thinking of using this company. Certainly, never again from me!
Update on the 3rd Sept
I received a call from Jim at Lease car a few hours after posting my review. Jim was firstly apologetic about the delays with the vehicle but actually had some good news! My vehicle now has been allotted a UK registration number which he gave me and was very positive my delivery should be end of Sept/early Oct.
A big step in the right direction but will just have to wait and see what happens. Watch this space!🤞
All though my car was put back a number…new car
All though my car was put back a number of times they were very helpful I would use them again as my new Audi A3 is amazing and worth the wait thank you 😜😄Joseph Bailey was an amazing man he was very helpful as I don’t like talking on the phone 😄
Purchasing a car was never so simple
Purchasing a car was never so simple - Thank you Stephen T for your help!
Great service from paper work to delivery all seamless and very easy, well informed thought out the whole process until the day it landed on the driveway.
I am very pleased with my service
I am very pleased with my service. I am enjoying my car and all the information given to me was good, thank so much to Stephen Turner. The car that he recommended for me is perfect for me and my family. I felt that Stephen gave me all the information. I would definitely recommend Lease a car. This is the first time for me, and I am so happy. Thank you.
Very helpful
Very helpful, friendly and clear information provided. Joseph Bailey followed up all aspects making sure I understood what was happening amd what I would recieve and need to do.
Thank you.
A recommendation...
Really excellent service from my first enquiry through to delivery of my new vehicle. My initial doubts as to the car finish were dealt with in both a friendly and a patient manner by my contact Stephen Turner. Nothing seems too much trouble!
Leasing a car with Lease Car…
Lease Car and Richard Skingsley were very straighforward and easy to deal with. I feel he listened to what I wanted for a new small car and Richard helped me get a car that is perfect for me.
Fantastic experience with Lease Car
Fantastic experience with Lease Car. I was supported through the process by Stephen T, who was extremely helpful throughout. Would highly recommend.
Top class service from start to finish
Very good experience with getting my…
Very good experience with getting my first lease car thankyou
Very informative from the very start of…
Very informative from the very start of our enquiry. Once we had decided what car we wanted we were kept up to date with all the procedures. The delivery was perfect. The lady who delivered the car was very friendly and helpful. One big thankyou to all staff that have helped.
Exceptional Service
I looked at several lease companies but decided that leasecar was the one for me. Sarah Roberts was my contact and she was very friendly and efficient in providing all the details that were required. The whole process was fluid and now have the car and am over the moon
Pleased with the service received from…
Pleased with the service received from Michelle :)
Brilliant service from Stephen Turner.
Brilliant service from Stephen Turner.
Really professional and quick service.
Quick to reply to any queries and always kept up to date with progress.
Really happy with my new car!
Highly recommend!
Great service as always
Great service as always. This is the third vehicle that I have had and no complaints with the level of service received in all my interactions. Katy and the team have been brilliant, proactive and attentive, understanding what we were looking for and deliver a good end result.
Great choice
Stephen Turner assisted me all the way through the process and updated very regularly. The car turned up bang on time and was reasonably priced.
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