luis peraza, our onboarding specialist was knowledgeable and explained everything perfectly. he was easy to understand and clear in his explanations. he understood the process well and was able to a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Patricia was extremely patient, friendly and helpful throughout our Lodgify onboarding meeting. She guided me clearly through the setup, helped sort out the payment settings and supported me in g... See more
Company replied
I've only just become a host and chose Lodgify to manage my property because of it's ease of use. The onboarding call with Elena de Antón was excellent. She went through the main features and made... See more
Company replied
Elena was an incredible help throughout my Lodgify setup. She was patient, knowledgeable, and always took the time to answer my questions clearly. She made what initially felt like a complicated proce... See more
Company replied
Company details
About Lodgify
Written by the company
Trusted by thousands of hosts, Lodgify is the #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify is designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona.
Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.
Lodgify offers 4 plans built to scale with your business. Basic starts at 13$/month, the most affordable way to start for hosts with one property. Starter is for hosts ready to take direct bookings. Professional is for hosts ready to scale. Ultimate is for hosts building a larger operation. A 7-day free trial is available with no credit card required.
Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are.
Book a demo call
Discover our plans
Switch to Lodgify now!
All-in-one solution
Manage your business with our vacation rental software
Centralize, automate, and grow: Manage reservations, boost revenue, and excel with Lodgify's powerful vacation rental tools!
Try Lodgify for free for 7 days. No credit card required.
Contact info
United States
- (+1) 646 859 1955
- help@lodgify.com
- lodgify.com
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a great experience with Gabriel…
I have a great experience with Gabriel during my initial set up.
27 August 2026
Unprompted review
Reply from Lodgify
Hi Harob,
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Gabriel during your initial setup. If you have any more questions or need assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Very professional
27 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your 5-star review! We’re thrilled to hear you found our service very professional.
Best Regards, The Lodgify Team
Eka was incredible
Eka was incredible. She was a true subject matter expert and walked me through all the details of the platform. As a first timer for hosting, she even shared things I hadn't considered and made recommendations.
24 August 2026
Unprompted review
Reply from Lodgify
Hi Laci,
Thank you for your fantastic review! We’re delighted to hear that Eka provided such incredible support and shared valuable insights as you navigated the platform for the first time. If you have any more questions, feel free to reach out!
Best Regards, The Lodgify Team
Easy to set up web site and Andrea from…
Easy to set up web site and Andrea from support team was really helpful.
27 August 2026
Unprompted review
Reply from Lodgify
Hi Silvia,
Thank you for your great review! We’re delighted to hear that you found it easy to set up your website and that Andrea from our support team was so helpful. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
Brian 10/10
Brian was helpful, supportive and knowledgeable on the platform.
26 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that Brian was helpful, supportive, and knowledgeable about the platform. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Hung is extremely patient and…
Hung is extremely patient and knowledgeable. He helped me with several different topics and had an answer for every question I asked. Hung is awesome!!😎
25 August 2026
Unprompted review
Reply from Lodgify
Hi Celia,
Thank you for your fantastic review! We’re thrilled to hear that Hung was so patient and knowledgeable, providing answers to all your questions. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Very helpful- Gabriel answered all my…
Very helpful- Gabriel answered all my questions and made it really clear to understand the onboarding process
26 August 2026
Unprompted review
Reply from Lodgify
Hi Andrew,
Thank you for your great review! We’re delighted to hear that Gabriel was able to answer all your questions and clarify the onboarding process for you. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Smooth and completed
Elena was very helpful and made sure we gathered all the information we really needed. The onboarding was smooth and successful and she went above and beyond to complete the service.
26 August 2026
Unprompted review
Reply from Lodgify
Hi Éloïse,
Thank you for your fantastic review! We’re delighted to hear that Elena was so helpful and ensured a smooth onboarding process. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
Informative Onboarding Session
The onboardimg session with Julia was informative and helpful. Communication with Julia was constructive, progressive and she handled all my questions with patience.
18 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your great review! We’re delighted to hear that Julia provided such an informative and patient onboarding session. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
One single calendar - one single tool - many apartments & guests
one calendar, one control tool , many apartments, many nights and guests to control simply great!
25 August 2026
Unprompted review
Reply from Lodgify
Hi Roberto,
Thank you for your fantastic review! We’re delighted to hear that our single calendar and control tool have made managing your apartments and guests so easy. If you have any questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
Amazing experience!
She was great at guiding be through and explaining. Also helping solve problems and think through scenarios. Wonderful experience!
25 August 2026
Unprompted review
Reply from Lodgify
Hi Evie,
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience and received great guidance and support. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Thorough with explaining and friendly…
Thorough with explaining and friendly service.
11 August 2026
Unprompted review
Reply from Lodgify
Hi Sara,
Thank you for your kind words! We’re thrilled to hear that you experienced thorough explanations and friendly service. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
Lodgify onboarding call
I’ve just had my Lodgify onboarding call with Elena, and she was fantastic. She was extremely friendly, professional and helpful throughout. She explained everything clearly and made the whole onboarding process feel straightforward. Excellent service—thank you, Elena!
26 August 2026
Unprompted review
Reply from Lodgify
Hi Jon,
Thank you for your wonderful feedback! We’re thrilled to hear that Elena provided such a friendly and professional onboarding experience. If you have any further questions or need assistance, our team is here to help!
Best Regards, The Lodgify Team
great sales and onboarding team
luis peraza, our onboarding specialist was knowledgeable and explained everything perfectly. he was easy to understand and clear in his explanations. he understood the process well and was able to answer all the questions we had.
cinthia toro, the sales specialist who walked us through the free trail also clearly demonstrated the product to us clearly and efficiently, and also was able to answer all the questions we had.
20 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that both Luis and Cinthia provided you with clear and knowledgeable support during your onboarding and sales process. If you have any further questions, our team is here to help!
Best Regards, The Lodgify Team
Not your typical reading from a script onboarding...
Brian was excellent throughout my Lodgify onboarding experience. He was extremely knowledgeable, explained everything clearly, and made what could have been an overwhelming process feel very manageable.
What really stood out was that he wasn't just reading from a script like so many onboarding and training sessions tend to feel. He genuinely knew the platform inside and out, answered my questions confidently, and tailored the session to my specific needs.
On top of his expertise, Brian was patient, personable, and a pleasure to work with. I came away feeling much more confident using Lodgify because of his guidance. I highly recommend working with him if you have the opportunity.
25 August 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your fantastic review! We’re delighted to hear that Brian provided such a personalized and knowledgeable onboarding experience. It’s great to know you feel more confident using Lodgify thanks to his guidance. If you need any further assistance, we’re here to help!
Best Regards, The Lodgify Team
Very easy and smooth
Very easy and smooth. High level of knowledge and great suggestions.
19 August 2026
Unprompted review
Reply from Lodgify
Hi Max,
Thank you for your fantastic review! We’re delighted to hear that you found the process easy and smooth, and that our team provided knowledgeable suggestions. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
Onboarding Support
Brian did a great job spending a little extra time with me to ensure my Lodgify account was set up correctly. He was knowledgeable, patient, and very helpful throughout the process. Solid first experience with Lodgify so far!
24 August 2026
Unprompted review
Reply from Lodgify
Hi Marc,
Thank you for your wonderful review! We’re thrilled to hear that Brian provided you with knowledgeable and patient support during your onboarding. If you have any further questions or need assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Lais in Support is amazing!
19 August 2026
Unprompted review
Reply from Lodgify
Hi TM,
Thank you for your wonderful review! We’re thrilled to hear that Lais provided you with amazing support. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Professional onboarding
I had a seamless, professional onboarding experience with Lodgify's Specialist Hung Nguyen Gia. Everything was explained clearly and in a friendly way, and any questions were sorted out quickly. Really happy with the service!
18 August 2026
Unprompted review
Reply from Lodgify
Hi Miguel,
Thank you for your wonderful review! We’re delighted to hear that your onboarding experience with Hung was seamless and professional. If you have any further questions or need assistance, feel free to reach out!
Best Regards, The Lodgify Team
Super clear
Super clear, patient and helpful. Listened and responded and appreciated my concerns
24 August 2026
Unprompted review
Reply from Lodgify
Hi Jacob,
Thank you for your fantastic review! We’re thrilled to hear that you found our support clear, patient, and responsive to your concerns. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
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