Loans 2 Go Reviews 

4,393
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast application process, noting that money is transferred directly and quickly into bank accounts during urgent financial emergencies. Consumers find the online platform very easy to navigate and truly appreciate how straightforward the entire borrowing procedure remains from start to finish. However, some reviewers noted recurring issues with customer service, mentioning delayed replies, unhelpful staff, and unprofessional phone interactions when seeking support. A few other people also felt that the overall repayment interest rates were excessively high and required very careful budgeting to manage successfully.

What people talk about most

Service

Customers had positive experiences with service, highlighting a quick and easy application process with... See more

User experience

Clients share positive opinions on user experience, noting that the application process is fast,... See more

Payment

Users describe positive interactions with payment, frequently praising quick decisions, fast application... See more

Response time

Reviewers highlight positive aspects of response time, noting that cash is often available in accounts within... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight polite and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you loan2go! My Application was very straight forward. The customer sevice was there all the way through and keep i am will informed about the whole process. I will rate 4 out of 5 due to the re... See more

Company replied

Rated 5 out of 5 stars

It was so easy to fill out just filling your incoming and outgoings and it was verified and the money went straight into my bank account. I was able to relax and get on with my day without any hassle... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Quick and easy application process. I needed a super short term loan quickly and without fuss BUT with clarity and appropriate checks and balances. Paid my loan off the following mo... See more

Company replied

Rated 5 out of 5 stars

Very helpful I told a few people about loan 2 go and will Happy to try get back reply in 10 minutes and many in my bank account excellent service and great work thanks you

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(4,393)

697 reviews in the last 12 months

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Rated 1 out of 5 stars

Im sick of this company cold calling me…

Im sick of this company cold calling me ! They use mobile phone numbers as well as business numbers and everytime I ask them to take my number off there system they just put the phone down !

2 November 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Thank you for getting in contact via Trustpilot. The details you have mentioned above sound quite suspect. It sounds like it may be a fraudulent business using our own brand to target individuals. If you could provide us with more information via hello@loans2go.co.uk we would very much appreciate it. For more information on Fraud and Scams you can also visit our site for more info at https://loans2go.co.uk/recognising-fraud-and-scams/

Rated 4 out of 5 stars

Good service

Good service

13 October 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate the positive feedback. Thank you.

Rated 5 out of 5 stars

I had made my application first thing…

I had made my application first thing in the morning and they pre approved, they then had to ask for me to confirm some information was fully correct to make sure the application process went smooth. Then within the same day they sent the funds straight to my bank. Very easy, pretty fast and simple. Couldn’t fault them. Would defo recommend. :)

30 October 2026
Loans 2 Go logo

Reply from Loans 2 Go

We really appreciate the recommendation. Thank you for the 5 star review.

Rated 1 out of 5 stars

£300 BORROWED

£300 BORROWED – £1,056.06 TOTAL REPAYMENT. Absolutely shocking!

I borrowed just £300 from Loans 2 Go on 27 April 2026. When I checked my loan agreement, I was shocked to discover that the total amount repayable over the full term was £1,056.06.

Yes, you read that correctly. More than £1,000 to borrow £300!

I have already paid £352.02, meaning I have paid back more than the original amount borrowed.

I then decided to settle the loan early, expecting a reasonable reduction in the remaining interest. My early settlement quotation was £325.09.

Here are the figures:

* Amount borrowed: £300
* Total contractual repayment: £1,056.06
* Payments already made: £352.02
* Remaining scheduled payments: £704.04
* Early settlement quotation: £325.09
* Total paid if settled early: £677.11

Even with the early settlement discount, I would still pay £377.11 more than I originally borrowed.

I find the overall cost of this loan absolutely unbelievable. I understand that lenders charge interest, but the cost of borrowing £300 should make every potential customer think twice.

I also question whether sufficient affordability checks were carried out before approving my application, particularly considering that I already had other financial commitments.

I am now raising a formal complaint and requesting a full investigation into the lending decision and the interest charged.

My advice to anyone considering Loans 2 Go: read every single line of your agreement and calculate the total repayment before accepting anything. Borrowing £300 should not come with a £1,056.06 repayment obligation.

29 October 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

We're sorry to hear you are not happy with your recent experience. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Everybody’s circumstances are different, and we price accordingly. If you have any further questions, feel free to call us or email via hello@loans2go.co.uk. Thank you for your feedback.

Rated 5 out of 5 stars

Very helpful nice people

Very helpful nice people
Quick decision and money transfer.
Thank you

28 October 2026
Loans 2 Go logo

Reply from Loans 2 Go

Thrilled to hear about your 5 star experience with us. Thank you for choosing Loans 2 Go.

Rated 5 out of 5 stars

Spoke to Simone re my account

Spoke to Simone re my account, very polite, helpful and informative.
Thank you.

26 October 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Wonderful to hear! We will make sure to pass this on. Thank you.

Rated 1 out of 5 stars

I am incredibly disappointed with their requirements

I am incredibly disappointed with Loans2Go. I went through a lengthy 4-stage interview process, was officially offered the role, and accepted it. Because I committed to them, I turned down two other excellent job opportunities.
They have now withdrawn my job offer solely because my previous employers were late sending over my references. What makes this completely unfair is that at no stage during the recruitment process was I ever asked to provide references, nor was I told they were waiting on them.
Because of their terrible communication and lack of transparency, I have been left with nothing and have completely wasted my time and good career opportunities. Absolutely shocking way to treat people. Avoid them at all costs.

13 October 2026
Unprompted review
Rated 1 out of 5 stars

I did not REALISE the extent of the…

I did not REALISE the extent of the interest and wow it’s NEARLY paying x4 the amount back and didn’t see this until logged in to see payment etc. RIDICULOUS

22 October 2026
Loans 2 Go logo

Reply from Loans 2 Go

We're sorry to hear you are not happy with your recent experience. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Everybody’s circumstances are different, and we price accordingly. If you have any further questions, feel free to call us or email via hello@loans2go.co.uk. Thank you for your feedback.

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