Low Cost Vibes Reviews 

990
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and dedication, ensuring a smooth, stress-free booking process. Many appreciate the personalized service, excellent deals, and seamless execution of their holiday plans. However, some customers noted discrepancies in booking details, such as unfulfilled excursions, unexpected extra costs for tickets, or hotel locations not matching requests. Others reported dissatisfaction with customer service, citing ignored clarifications or a lack of follow-up on issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Holidays

Consumers find holidays to be positive, with many expressing excitement and satisfaction with their trips,... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, efficient, and... See more

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to give a big shout out to shenal clinciy for all her support to help us plan for our Disneyland Paris trip with the little one. She was very patient as I did ask alot of questions 😂 we... See more

Company replied

Rated 5 out of 5 stars

When i first started the process i was honestly worried it was a scam - the price was so good, IT WASNT !! Everything was smooth and seamless - pay monthly option was a god send, as whos not strug... See more

Company replied

Rated 5 out of 5 stars

Shenal clinciy was fabulous from start to finish. I told her where we wanted to go and what we required for the hotel and excursions and flight times. Also adding transfers ect. We booked and paid... See more

Company replied

Rated 5 out of 5 stars

The time spend on Steve finding exactly what we were looking for was amazing. We tweaked a few adjustments. Within no time Steve had responded with what was needed. I will definitely be coming back w... See more

Company replied


Company details

  1. Travel Agency
  2. Holiday Accommodation Service
  3. Ski Holidays
  4. Tour Agency
  5. Tour Operator
  6. Travel Aggregator

Written by the company

With our extensive network of over 250 flight partners and more than 170,000 hotels, holiday, car hire, and insurance partners, we aim for cheaper and more affordable holiday rates. Low Cost Vibes, Good Vibes Only! - ATOL PROTECTED


Contact info

4.8

Excellent

TrustScore 5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(990)

388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beat Vibes

If you ever looking for an amazing holiday get in touch with LCV they are the best. My special mention goes to Ezra our travel agent for going above & beyond to get extra what I was looking for. Ezra get ready to book my next holiday 🫶😉

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Shenal,

Big thanks to Shenal,

I asked to find best deal for packages to Disney Paris for my girls. Was very good with communication and finding best deal that was available. Juggling times and dates to suit at reasonable price.

Will definitely use again, in future.

🙏

17 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi William,

Thank you so much for your lovely feedback! We’re delighted to hear that Shenal was able to help you find the best deal for your Disneyland Paris trip and worked around your dates and times to suit your plans.

It’s great to know you were happy with the communication and overall experience. That’s exactly what we aim for.

We truly appreciate your support and look forward to helping you again in the future!

– Team Low Cost Vibes

Rated 5 out of 5 stars

William was a brilliant help with…

William was a brilliant help with explaining the last steps after payment and I have had great customer service through the experience when I have had any questions these have been answered promptly !!

20 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Shannon,

Thank you so much for your kind feedback! We’re delighted to hear William provided brilliant support and clearly guided you through the final steps after payment.

It’s great to know you experienced prompt responses and excellent customer service throughout your journey with us. We truly appreciate your support and look forward to assisting you again in the future.

Team Low Cost Vibes

Rated 5 out of 5 stars

Very good nothing was touch trouble

Very good nothing was touch trouble. Shenal has the patients of a saint . Thank you so much for all your help

19 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Donna,

Thank you so much for your lovely feedback! We’re so pleased to hear that Shenal was able to support you every step of the way. She’ll be delighted to know her patience and dedication made such a positive impression.

We truly appreciate your kind words and are always here if you need any further help.

Team Low Cost Vibes

Rated 5 out of 5 stars

Ava Great holiday agent

Ava, sorted everything for me and my Granddaughter. 1st, Rome for 2 nights then Metro Train to Venice for 2 nights. Absolutely loved this 5 day trip. I just wish it was for longer.
When ever I had to speak with Ava she always got back to me straight away. Which help me, as I'm a very Nervous traveller. I will be going back to Ava for another holiday in the near future. But this time for 7 nights.
Mrs Geraldine Barney
A very happy customer 😀

27 June 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Geraldine,

Thank you so much for your wonderful feedback! We’re delighted to hear you and your granddaughter had such a lovely time in Rome and Venice. It sounds like a truly special trip.

It’s great to know Ava was able to support you throughout and provide quick responses, especially helping you feel at ease as a nervous traveler. She’ll be so pleased to hear your kind words.

We truly appreciate your support and look forward to helping you plan your next 7-night getaway!

Team Low Cost Vibes

Rated 5 out of 5 stars

Fantasic people

Fantasic people, last mjnute sorting things out so nothing in my budget but, good and confident peoole

16 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Nathan,

Thank you so much for your feedback! We’re really pleased to hear you found our team helpful and confident, even when working around last-minute options.

We always do our best to find something suitable, and we truly appreciate your kind words.

We hope to assist you again in the future!

Team Low Cost Vibes

Rated 5 out of 5 stars

Very helpful

Very helpful, quick response.

15 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Stuart,

Thank you so much for your kind feedback! We’re delighted to hear you found our service helpful and responsive.

We truly appreciate your support and look forward to assisting you again in the future!

Team Low Cost Vibes

Rated 5 out of 5 stars

Harinya couldn't have been more…

Harinya couldn't have been more helpful, dealt with all my queries promptly and efficiently. Thanks so much

15 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Traveler,

Thank you so much for your kind feedback! We’re delighted to hear that Harinya was so helpful and handled all your queries promptly and efficiently.

She’ll be really pleased to know her support made your experience a positive one.

We truly appreciate your support and look forward to assisting you again in the future!

Team Low Cost Vibes

Rated 5 out of 5 stars

I dealt with Harinya to book a trip to…

I dealt with Harinya to book a trip to Bucharest, she tailored the package and was affordable, I was really happy with the service, but unfortunately had to cancel the booking. Great service

15 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Ian,

Thank you so much for your kind feedback! We’re delighted to hear that Harinya provided great service and tailored a package to suit your needs at a good price.

We’re sorry to hear you had to cancel, but we truly appreciate your kind words and hope we can assist you again with your future travel plans.

Team Low Cost Vibes

Rated 5 out of 5 stars

Ava is very helpful

Ava is very helpful. Ava made the job of booking a holiday easy for me. She is very good at her job and very patient as were undecided and she helped us choose the right holiday for us.

15 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Traveler,

Thank you so much for your lovely feedback! We’re delighted to hear that Ava made your holiday planning easy and supported you with patience while you decided on the perfect trip.

It’s great to know she helped you find the right holiday for you. She’ll be really pleased to hear your kind words.

We truly appreciate your support and look forward to helping you again in the future!

Team Low Cost Vibes

Rated 5 out of 5 stars

EXCELLENT!

1 January 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Aranu,

Thank you so much for your amazing feedback! We’re thrilled to hear you had an excellent experience with us.

We truly appreciate your support and look forward to helping you with your next holiday!

Team Low Cost Vibes

Rated 5 out of 5 stars

Travel plans made easy

The communication I experienced throughout with Shenal Clinicy was clear and easy. I felt very confident that all my queries about the payment plan and travel pack with my group were answered and reaffirmed. I am now looking forward to my holiday with my girlfriends.

12 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Jobrill,

Thank you so much for your lovely feedback! We’re delighted to hear that Shenal Clinciy provided clear and easy communication throughout your booking process.

It’s great to know you felt confident with all the details, especially around your payment plan and travel arrangements with your group. This is exactly the experience we aim to provide.

Shenal will be really pleased to hear your kind words.

We truly appreciate your support and hope you have an amazing holiday with your girlfriends!

Team Low Cost Vibes

Rated 5 out of 5 stars

I would like to give a big shout out to…

I would like to give a big shout out to shenal clinciy for all her support to help us plan for our Disneyland Paris trip with the little one. She was very patient as I did ask alot of questions 😂 we have got a fantastic deal for November and we all cannot wait to go. Thank you so much Shenal we really appreciate it 😊 x

14 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi J Barnett,

Thank you so much for your lovely feedback! We’re delighted to hear that Shenal Clinciy provided such great support while planning your Disneyland Paris trip.

It’s wonderful to know she was patient and helpful throughout, especially with all your questions—this is exactly the service we aim to provide. We’re so pleased you secured a fantastic deal for November, it sounds like such a special trip with your little one!

Shenal will be thrilled to hear your kind words.

We truly appreciate your support and hope you have the most magical time!

Team Low Cost Vibes

Rated 4 out of 5 stars

Jack Ross has helped with my holiday

Jack Ross has helped with my holiday, I wanted a cheap and cheerful getaway to Disney. I'm happy so far with the booking process and the communication.

I have given 4 stars not 5 as I have not yet been on the trip so I'm hoping it isn't too good to be true that way I can leave a 5 star review upon returning back from my holiday.

One small thing as feedback is how often I received messages, I am very busy and would prefer to message on my terms but I was contacted very frequently to secure this booking, I appreciate these people have a job to do but booking an exciting holiday should not feel pressured or stressful it should be a fun and more chilled experience.

Saying that when I asked Jack to give me some time he honored that for me until I was ready to go ahead with the booking. I have had clear updates and checks have been completed via email and phone call covering everything that is included in our trip. Very thorough and professional service overall

13 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Stevie,

Thank you so much for your detailed and honest feedback. We’re really pleased to hear that Jack Ross has been helpful, thorough, and professional throughout your booking process, and that you’re happy with the communication and updates provided.

We also truly appreciate your comments regarding the frequency of contact. Your feedback is very important to us, and we completely understand that booking a holiday should feel exciting and relaxed, never pressured. We’re glad Jack respected your request for space when needed, and we’ll certainly take your comments on board to improve our customer experience moving forward.

We hope you have an amazing time on your Disney getaway, and we look forward to hopefully hearing all about it when you return.

Thank you again for your support.

Team Low Cost Vibes

Rated 5 out of 5 stars

My agent Shenal Clinciy was very…

My agent Shenal Clinciy was very patient and went over all aspects of my trip further explaining when I was unsure.
Very nice person .

11 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Mojo,

Thank you so much for your kind feedback! We’re delighted to hear that Shenal Clinciy was patient and took the time to go through every aspect of your trip, making sure everything was clear and easy to understand.

She’ll be really pleased to know her support made such a positive impression.

We truly appreciate your kind words and look forward to helping you with your future travel plans!

Team Low Cost Vibes

Rated 5 out of 5 stars

Booking my holiday has been made so…

Booking my holiday has been made so easy by the lovely Harinya. She was clear in her communication and updated me regularly as required.
Stress free Booking for sure.

3 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Betty,

Thank you so much for your lovely feedback. We’re delighted to hear that Harinya made your holiday process smooth and stress-free, keeping you well informed every step of the way.

We truly appreciate your support and look forward to assisting you again in the future.

Team Low Cost Vibes

Rated 5 out of 5 stars

Brilliantly planned last minute holiday

The time spend on Steve finding exactly what we were looking for was amazing. We tweaked a few adjustments. Within no time Steve had responded with what was needed. I will definitely be coming back when I plan my holiday for next year. I couldn’t thank you enough Steve thank you for the time & all the effort you put into finding my holiday

7 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi John,

Thank you so much for your kind feedback. We’re really pleased to hear that Steve took the time to find exactly what you were looking for and made the process smooth with quick adjustments along the way.

We truly appreciate your support and look forward to helping you plan your next holiday.

Team Low Cost Vibes

Rated 5 out of 5 stars

Shaun was incredibly helpful throughout…

Shaun was incredibly helpful throughout the planning process. Even though I only requested quotes, he responded very quickly and provided several great options that matched my requirements and budget. He was professional, efficient, and made everything easy to understand. I really appreciated his prompt communication and the effort he put into finding suitable choices. I would definitely recommend Shaun to anyone looking for a knowledgeable and reliable holiday planner.

7 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Frejanelle,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shaun was incredibly helpful throughout your planning process.

It’s great to know he provided quick responses, tailored options, and made everything clear and easy to understand. He’ll be really pleased to hear that his professionalism and effort made such a positive impression.

We truly appreciate your recommendation and look forward to assisting you whenever you’re ready to plan your trip!

Team Low Cost Vibes

Rated 5 out of 5 stars

Great experience booking with harinya

Great experience booking with harinya. Good communication and friendly

9 July 2026
Unprompted review
Low Cost Vibes logo

Reply from Low Cost Vibes

Hi Jade,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience booking with Harinya and that her communication was friendly and clear.

She’ll be really pleased to know her support made your booking process a positive one.

We truly appreciate your support and look forward to helping you with your future travel plans!

Team Low Cost Vibes

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