Onnit Reviews 

I had an issue with my account and reached out to customer service for help. Cailee was incredibly helpful, kind, and understanding. She took the time to look into my situation, explained what she could do, and helped me get everything resolved.

I really appreciate the great customer service and the effort Cailee made to make sure my issue was taken care of. She was wonderful to work with and is a great example of what a great customer experience should look like!

Absolutely cannot go without alpha brain, i feel the effect instantly.

Also worth mentioning, super responsive and useful costumer support

Easy Peasy from start to finish. Subscription arrived every month on time and no drama. Great product too. Would recommend

It’s the worst customer service imaginable! No matter how many thousands of dollars you spend with them annually and no matter how much you beg their AI to let you speak to a human, they will never give you that respect you deserve!

Great customer service. I was in the process of moving and I had order that shipped to the old address. ONNIT customer support assisted me in resolving the issue and replaced with a new order to my updated address.

I've been a customer for around 2 ish years. Every time I have a problem or need to change something because of an error on my part. Onnit has stepped up. Thank you

Great customer service! Responded quickly and went above and beyond to help solve my situation. 10/10!

Big fan, i had a nice experience, good customer support, order arrived quickly

Not only is the product fantastic, but the customer service is top-notch. I have to say I am really impressed. On both counts. I didn't expect the product to make such a big impact. My husband and family noticed. And when a package went rogue, I reached out, and it was replaced and reshipped in less than 24 hours. THANKS, YOU GUYS ARE TRULY ONNIT. 😊FEAR IS NOT A FACTOR FOR YOU. 🤦‍♀️😋

Even though the website did not clearly state how I could actually use my credits (earned by previous purchases), Cailee, in the Onnit Support group, made it very easy to use them… great customer support!

Quick response, immediate help, problem solved. The code on the site might be a little janky but the customer service is top notch. 🤙

When I ordered my bottle, I entered a friends shipping address for my subscription. I reached out too late to update the initial bottle but the team was very responsive and helpful in getting my subscription updating moving forward and offered resolutions for how to get the first bottle I had sent to the wrong place. They were really helpful and understanding!

I have been a subscriber to Onnit for many years now. I have accumulated a lot of rewards and was looking to use some up on my last order. I did not realize that the rewards points could not easily be applied to subscriptions and reached out to support when my order went through without the rewards being applied.

I reached out to Onnit support, and they acknowledged the process gap and mentioned it is something they are hoping to address in the future. But to go the extra mile, they reimbursed me for what my points would have amounted. I thought this was a great solution for me personally. It really showed how they value their customers and go above and beyond to do right by them.

Special shout-out to Cailee who made the process easy and trust building!

Cailee customer service was awesome!!! Thank you so much for your patience, understanding and help !!!

Great customer service, handled my email request within hours without any back and forth.

Super easy to work with and helped resolved my delivery issue quick

Good company, has always come through.

Courteous and fast response. resolved with one email - Thank you!

Cailee B. was extremely helpful and was able to fix my shipping address issue extremely fast! I really appreciate her professionalism and the level of care she brought to the situation. <3