Online Accu Reviews 

12,336
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Fast shipping. Best pricing I could find. Ordered a battery I thought would fit, but didn't. Return experience was easy/smooth; even with minimal Dutch language. I will say packaging for... See more

Rated 5 out of 5 stars

Our fourth order with online accu. They are an efficient, quick with advice if needed, delivery within a day or two, excellent courier service, high quality packaging, with an easy to use return serv... See more

Rated 5 out of 5 stars

Het gevraagde product, accu Exide ES 900 Marine & Leisure Equipment 12V 80Ah Gel, werd sneller geleverd dan verwacht. Besteld op zaterdag 22.06.2024 en onberispelijk geleverd op woensdag 26.06.24 waa... See more

Rated 3 out of 5 stars

We couldnt receive products on time. They didnt send any message to us about delay on deliverytime. We open that order in 08/09/2023 and our order number is 157412. They delivered goods to our compa... See more

Company replied

Company details

  1. Car Battery Store

Written by the company

Accu's & Batterijen & PV uit voorraad leverbaar!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,336)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

not a trustworthy seller

not a trustworthy seller. in the website they say it will arrive by tomorrow so I didn't buy from other sellers. but it is 4 days, no update from the delivery GLS at all. every day it says it will arrive by today, but still no update and when I contact the service, they replied but just copy from the delivery, no help at all. I should also give a negative 5 star to GLS as always

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Bought new, received refurbished.

I bought a new accu however received a refurbished accu. Call center answered my phone 1 time then there is a voice record says this service is available at 10:00 till 15:00. However I called them at 13:30.
I returned the accu. They paid accu cost but not the shipment cost 12,5€.

24 September 2025
Unprompted review
Online Accu logo

Reply from Online Accu

Hello,

We apologize that you were unable to reach us. Unfortunately, our website and telephone line were undergoing maintenance at that time.
You can reach us by email or via the WhatsApp button on our website.

Kind regards,

Team Online-Accu.nl

Rated 5 out of 5 stars

Excellent service and very competitive price

I ordered a Varta battery which was delivered the next day to me in Belgium. The packaging was good so there was no damage to the battery which was very heavy.
I also spoke with a person from customer service who was very helpful and pleasant.
I definitely recommend this company.

19 August 2025
Online Accu logo

Reply from Online Accu

Dear customer, thank you for your positive review. We appreciate you as a customer. Kind regards, Team Online Battery.

Rated 5 out of 5 stars

Good quality and price

Good quality and price. Fast delivery! I recommend this store!

30 August 2025
Online Accu logo

Reply from Online Accu

Dear customer, thank you for your positive review. We appreciate you as a customer. Kind regards, Team Online Battery.

Rated 5 out of 5 stars

Thank you

Thank you. I received in 2 day the new baytery

12 August 2025
Online Accu logo

Reply from Online Accu

Dear customer, thank you for your positive review. We appreciate you as a customer. Kind regards, Team Online Battery.

Rated 1 out of 5 stars

The battery was manufactured in 2021…

The battery was manufactured in 2021 and sold to you in 2025, which is not very good.

10 July 2025
Online Accu logo

Reply from Online Accu

Dear Sir/Madam, thank you for your review, but we are sorry to hear that your impression of our product is not up to date. We would like to improve your experience and also show you that our products are up to date. Please contact us so that we can look into the problem together and find a solution for your product, if necessary, but also to improve your experience with us. We look forward to hearing from you. Kind regards, Team online accu

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