Just You Reviews 

3,083
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 662 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the highly knowledgeable tour managers and friendly local guides who work hard to ensure seamless trip organization and wonderful daily itineraries. Customers really enjoy exploring amazing destinations in great company, appreciating well-planned excursions, welcoming hotel staff, and very comfortable transportation throughout their entire journeys. However, some customers also noted that certain hotels needed updating and the food served during meals was occasionally disappointing or mediocre. Some reviewers were not happy with the long coach journeys between cities and large group sizes that made management difficult on certain trips.

What people talk about most

Staff

People report high satisfaction and appreciation for the staff, highlighting that tour managers and... See more

Holidays

Customers consistently note positive experiences with holidays, praising them as well-organised and featuring... See more

Location

Reviewers mention positive feedback about location, highlighting fantastic hotel settings and great sea... See more

Service

Consumers find service to be positive, highlighting exceptional care and brilliant organization from tour... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding their trips, as experiences varied significantly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lodge was wonderful, with really comfy and well appointed 'tents' and very helpful and friendly staff who couldn't do enough to ensure everyone was properly catered for. The guides were informativ... See more

Company replied

Rated 5 out of 5 stars

Small group Excellent organisation of staff and safari driver Good food and surprise of drinks breaks whilst out on all safari trips Also free drink with meals and nice tokens given on departure Sea... See more

Company replied

Rated 5 out of 5 stars

What a wonderful trip to Puglia with the best tour manager. The hotel in the wooded hills above Fasano was stunning with one of the best clean pools I’ve ever seen amongst beautiful gardens. A great i... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing trip to Borneo with KL add on. First time doing this type of thing and was nervous beforehand however was blown away by the care taken by the tour manager who met everyone at the ai... See more

Company replied



Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Tour Agency

About Just You

Written by the company

For over 25 years, Just You have been pioneers in guided holidays for the solo traveller, creating holidays designed specifically for them.

Every itinerary includes incredible experiences discovering iconic landmarks and uncovering hidden treasures, plus time to explore at your own pace.

You will always have your own room, and there are no single supplements in sight and with our expert Holiday Directors on hand to support and bring destinations to life, you’re free to enjoy your adventure with fellow travellers.

Just You: the home of shared adventures.
Visit justyou.co.uk
Request a Brochure
All our holidays include:

• Incredible experiences as you discover iconic landmarks and uncover hidden treasures

• Plenty of excursions, as well as free time to relax or explore at your own pace

• A twin or double room to yourself with no supplement to pay

• Supportive and inspiring teams throughout your journey, from friendly Holiday Advisors to expert Holiday Directors

• A welcome get-together at the beginning of your trip so you can immediately start getting to know your fellow adventurers

• Breakfast every day along with many other meals to enjoy together
Book with confidence

We want you to feel completely confident when travelling with us. All Just You holidays are financially protected via ABTA and ATOL (flight-inclusive holidays) and financial failure insurance (non-flight packages). Your money is 100% protected.

Just You is Good Housekeeping Reader Recommended for Solo Travel.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,083)

599 reviews in the last 12 months

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Rated 5 out of 5 stars

well organised

well organised, outstanding Holiday Director,[Sue McCullough], good hotels with super food [especially breakfast ]excellent programme, good variety in the places seen, a busy programme but it ensured that we saw so many interesting places etc.

31 August 2026
Rated 4 out of 5 stars

The holiday was very well organised

The holiday was very well organised. Our Just you host was brilliant. However, most of the party could not access Kindred & therefore we were unable to receive up dates from our host unless she saw us face to face. It also means we cannot connect in future to share photos etc. Surely as we all used WhatsApp this would have been a better option.

30 August 2026
Rated 4 out of 5 stars

A lovely venue

A lovely venue. Great sea view from my room. Very professional representative who had just the right balance of professionalism and care. Good trips and coach travel. The trip to the winery provided a very nice lunch and the venue was picturesque, however, the production facility was very basic and fellow travellers who drink reported that the wine wasn't great. The trip to the chocolatier was very informative and the quality excellent. It was good to visit Opatija, Pula and Rovinj. The evening meals were poor on 3 occasions unfortunately.

26 August 2026
Just You logo

Reply from Just You

Dear Sue
We're so glad to hear you enjoyed the lovely venue, sea view, and found our team professional and caring. It's wonderful that you appreciated so many highlights.
Thank you for your feedback regarding the winery and some evening meals. This will be shared with our team as we constantly look to improve our holidays and the experience for those who travel with us.
We do hope to see you again on another holiday.
Kind regards
The Just You Team

Rated 1 out of 5 stars

Cannot get through to book up because…

Cannot get through to book up because of waf rules on my phone would have liked to go to Slovenia but will have to try someone else

30 August 2026
Unprompted review
Just You logo

Reply from Just You

Dear Ian
Thank you for your feedback and we are sorry to hear of the frustration caused by the WAF security blocks on your mobile device. We understand how disappointing it is to encounter technical issues when trying to book your next holiday.
We'd love to chat with you. Please reach out to our team directly at sales@justyou.co.uk so one of our Holiday Advisors can assist you.
We look forward to helping you arrange your holiday.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Amazing!

From the moment I booked my holiday, Just You were amazing! Communication was good, it's easy to make payments over time and when I had an issue downloading some documents and had to call, staff were extremely helpful. When I arrived at my destination airport, there was a member of staff there to meet us and take us to our hotel. The holidays director was fantastic! So knowledgeable and helpful. The excursions were great, lovely hotel and a fantastic location. I will definitely be booking with them again.

3 August 2026
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Reply from Just You

Dear Rachel
We are so happy to hear that you had such a wonderful experience with us from the moment you booked your holiday! It's fantastic to know that our Team, our Holiday Director and all your experiences contributed to such a memorable trip.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Professional and takes the worry out of…

Professional and takes the worry out of Booking a holiday everything went well

14 August 2026
Just You logo

Reply from Just You

Dear Nigel
We are pleased to hear that you found our service professional and that it was stress free for you. It's wonderful to know everything went smoothly for you.
We hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Experts in their field…

Efficiency of the company from planning to execution. Having a tour director travel with us

30 July 2026
Just You logo

Reply from Just You

Dear Ann
We are delighted to hear that you were pleased with the seamless organisation of your trip, from the initial planning stages to the final execution. It's wonderful to know that having a Holiday Director enhanced your experience.
We hope to be welcoming you back on another holiday soon!
Kind regards
The Just You Team

Rated 5 out of 5 stars
Just You logo

Reply from Just You

Thank you so much for your 5 Star Review!
We're so glad to hear that everything went so smoothly.
We appreciate your kind words and we hope to see you again soon.
Kind regards
The Just You Team

Rated 4 out of 5 stars

This holiday was well organized

This holiday was well organized. Good accommodation, great local guides. Add on of Kuala Lumpur was also good, though the small bus was a tight squeeze, the only disappointment. Overall, quite enjoyable experience.

11 August 2026
Just You logo

Reply from Just You

Dear Natalia
We're so glad to hear you enjoyed your holiday with us. We appreciate your feedback regarding the size of the bus in Kuala Lumpur and this will be passed on to our teams for future holidays.
We do hope to see you again soon!
Kind regards
The Just You Team

Rated 5 out of 5 stars

Absolutely amazing trip to Borneo with…

Absolutely amazing trip to Borneo with KL add on. First time doing this type of thing and was nervous beforehand however was blown away by the care taken by the tour manager who met everyone at the airport and the organisation by him, the guides/drives for the entire 14 days moving between accommodations and getting to all the various trips. The head office organisation was exactly what the trip club had said and the on trip staff carried it out with perfection. Accommodations were lovely, trips enlightening, and fun. Definitely will be booking something else with these guys again soon.

6 August 2026
Just You logo

Reply from Just You

Dear Gemma
Thank you for sharing your amazing experience in Borneo. We know your first solo tour can bring some nerves, so we are thrilled our team provided such exceptional care right from the airport.
It is wonderful to hear that our team delivered a well coordinated and organised holiday ensuring your time with us was seamless. We are delighted you loved the accommodations and found the itinerary both enlightening and fun. Just what we love to hear!
We look forward to welcoming you back for another incredible shared adventure very soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Ecellent Tour Director and…

Ecellent Tour Director and well-arranged itinerary.

9 August 2026
Just You logo

Reply from Just You

Dear Mr Gee
Thank you for your 5 Star review!
We are so pleased to hear that you had such a positive experience with your Holiday Director and found the itinerary to be so well-arranged.
We hope to welcome you on another adventure soon!
Kind regards
The Just You Team

Rated 5 out of 5 stars

Small group Excellent organisation of…

Small group Excellent organisation of staff and safari driver
Good food and surprise of drinks breaks whilst out on all safari trips Also free drink with meals and nice tokens given on departure
Seamless pickup and deposit at airport

19 July 2026
Just You logo

Reply from Just You

Dear June
Thank you for the wonderful review. We are thrilled you enjoyed the excellent organisation, seamless transfers, and great food. It is good to hear there were delightful special touches to your small group experience.
We look forward to welcoming you back for another adventure soon!
Kind regards
The Just You Team

Rated 5 out of 5 stars

I visited the Arctic on the GAdventure…

I visited the Arctic on the GAdventure cruise. The scientists were amazing , the daily excursions were fabulous. It was so well organised it allowed our Tour Director to enjoy her holiday too. Just wonderful

27 July 2026
Just You logo

Reply from Just You

Thank you for taking the time to share your wonderful review. We are absolutely thrilled to hear our Svalbard & Arctic Explorer holiday was so enjoyable, well-organised, and that the scientists were amazing. It is fantastic to know that everything ran so seamlessly that your Holiday Director was a thrilled as yourself!
We truly appreciate your kind words and look forward to welcoming you back for another exceptional adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Terrific holiday!

The lodge was wonderful, with really comfy and well appointed 'tents' and very helpful and friendly staff who couldn't do enough to ensure everyone was properly catered for. The guides were informative and did their best to get us round to see all the animals and give us a holiday to remember forever. Beautiful weather was the added bonus - cold cozy nights, and lovely warm sun and cool air during the day, with low humidity. Terrific!

26 July 2026
Just You logo

Reply from Just You

Dear Jo
We are so happy to hear that you had such a wonderful stay with us! It sounds like our comfortable accommodations, dedicated staff, and knowledgeable guides truly made your safari memorable. We are delighted that the beautiful weather was an added bonus!
Thank you for sharing your positive feedback; it means a lot to our team.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Excellent holiday.

Excellent holiday.

5 August 2026
Just You logo

Reply from Just You

Dear Patricia
Thank you for your 5 star review!
We hope to see you again soon.
Kind regards
The Just You Team

Rated 4 out of 5 stars

David’s trips

I have been on several holidays. they are very good and the tour managers amazing.
It would have been 5 stars if it was not for this awful App Kindred they have introduced. It is slow (I sent an urgent message to my tour manager and she did not receive it for several hours) it is not user friendly, I received 2 messages which appear to be a scam. Please bring back WhatsApp for your groups

30 July 2026
Unprompted review
Just You logo

Reply from Just You

Thank you for your valuable feedback and your continued loyalty across several holidays with us. We are delighted that you have had such good experiences and that our Holiday Director has been amazing.
 We are very sorry that the Kindred app fell short of a five-star review for you.
The Kindred app has been introduced to provide a secure, permission-based space for our tour groups, your comments about message delays, user-friendliness and WhatsApp are very much appreciated and will be shared directly with our team as we work to enhance this app.
We take the security of our community channels seriously and ensure that the reporting of members is actioned promptly so that we can continue to foster a space for solo travellers to connect, come with kindness and share holiday inspiration.  We also appreciate how important privacy is, and one of the major merits of Kindred is that no-one can see or access anyone’s contact details, and it facilitates the ability for you to foster conversation pre-travel which is proving essential to many groups so far.
We have already shared your feedback with the Kindred team as we work to enhance the experience and they have said they would like to reach out to you. If you could please contact us at community@justyou.co.uk.
Just like WhatsApp, while you’re connected to data/wi-fi, messages should be instantaneous, so would be good to understand more about this situation so we can work with our platform provider to resolve this.
Kind regards
The Just You Team


Thank you again and we hope to welcome you on another wonderful adventure soon.

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