JustPark Reviews 

208,857
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Parked straight up, and went to reception, put registration in at the reception, then got a cheap uber into town. Much less stressful than driving into the busy center. Staff at the travel lodge rec... See more

Rated 5 out of 5 stars

Easy to park , spacious spaces, very reasonable pricing for London well lit There was however not much signage to let me know where to go to get the stairs exit etc this could be improved , also... See more

Company replied

Rated 5 out of 5 stars

Very easy to locate the parking spot, lovely host, we know ked on the door to make sure they were happy with where we’d parked, some great local knowledge on how to get to our destination via the pub!... See more

Rated 3 out of 5 stars

We found the parking very easily and it was in a great position for us to get to where needed. However, on our return the car, someone had accessed the car and gone through the glove box and emptied t... See more

Company replied

Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

209K reviews

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4.4

All reviews

(208,857)

40,268 reviews in the last 12 months

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Rated 3 out of 5 stars

Easy to book and price was fine but…issue with parking as two vehicles had taken more space so ours was compromised

Easy to book and price was fine but when arrived two vehicles had taken more space up so couldn’t park in space.

Took 20 minutes on hold till someone answered call. Apologised for issue but fortunately owner of one of the vehicles arrived so freed up a space however didn’t find out what JustPark would have done to rectify the issue had this not happened.
That said would use again.

6 September 2026
Rated 3 out of 5 stars

Wrong PIN provided with booking email

Wrong PIN provided with booking email. Didn't work when I arrived in the parking. The school was deserted on Saturday. Had to contact the customer care who provided a different but correct code.

Another issue was that the "PIN" turned out to be the code for the combination lock at the gate. This caused another confusion looking for a number pad.

Location itself was convenient to Etihad stadium. Navigation to parking location using Maps was easy.

5 September 2026

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