Just Fabrics Reviews 

18,141
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,769 reviews, customers largely report a great experience with this company. Reviewers frequently praise the excellent product quality, highlighting vibrant colors and good value for various projects. The efficient delivery service, noting prompt arrivals and careful packaging, is highly commended. The easy ordering process, supported by helpful staff and an excellent sample service, also aids confident purchasing. However, some people mentioned issues with delivery, such as parcels not arriving as scheduled or being left without notification. A few customers also found certain fabrics to be of lower quality than expected, describing them as thin or unsuitable. Additionally, some reviewers experienced problems with order fulfillment, including incomplete sample shipments or delays due to items being out of stock.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the beautiful upholstery material, vibrant... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautiful upholstery material and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speedy and prompt delivery... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of the ordering process... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very well packed order and it arrived about 3 days, so can't expect more. I bought the reflecting blackout curtain lining. The linings are now made and hanging up behind my bedroom curtains to try to... See more

Rated 5 out of 5 stars

Received samples very quickly with plenty of fabric choice. Full order fabric and lining arrived promptly too and very well packaged. Would highly recommend Just Fabrics an excellent company to deal... See more

Company replied

Rated 5 out of 5 stars

I was looking for outdoor material and was not quite sure how easy it would be to sew. The fact that I could get samples and try them out on my machine before making expensive mistakes was a real plu... See more

Company replied

Rated 5 out of 5 stars

Many thanks, Just fabrics. I have been browsing your site for some time. The sample service is excellent when designing a new room. Great choice of fabrics and often in different widths. Great qu... See more

Company replied



Company details

  1. Curtain Supplier and Maker
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Fabric Store
  6. Upholstery Shop

Written by the company

Just Fabrics is an established family run business situated in the beautiful Cotswolds, and we know our stuff. We’ve been in the business for over 30 years, and from day one, we’ve been passionate about giving you the best quality fabrics for all your soft furnishing projects at the best prices – and nothing's changed there. We stock hundreds of thousands of metres of curtain, upholstery and dress and craft fabrics in our warehouses and showrooms, all heavily discounted and ready to make its way to your home as soon as you order. We buy in bulk and bring in many of our fabrics direct from mills across Europe, so we can offer quality fabrics at fantastic discounted prices. We also have a huge selection of curtain linings, tracks, poles, trimmings and lots of accessories. In addition to a wide selection of gorgeous ready-made curtains, quirky furniture and homewares too. As well as shipping orders all over the UK and Internationally, we also have two beautiful Cotswold showrooms located in Cheltenham (Gloucestershire) and Burford (Oxfordshire), where you can explore lots of fabrics and home accessories. Our staff are passionate about fabrics and interiors and we believe we have some of the best there is in the industry. So there will always be someone on hand to offer help and advice to guide you through your next interiors project, whether online or instore.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(18,141)

1,761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A long wait for dispatch

Ordered fabric at lunchtime on Friday 10th. Delivery company did not get the shipment till the afternoon of Monday 20th. They delivered the next day, in just 18 hours. But Just Fabrics took 7 working days to process the order. Perhaps they did not have the fabric in stock, in which case I would have appreciated some notification. Otherwise its not, to quote from their email "Our fantastic team are working around the clock to get your orders to you as quickly as possible".

Otherwise the service was without issue.

10 July 2026
Just Fabrics logo

Reply from Just Fabrics

Good afternoon Neil,

Thank you for your review.

I have taken a look at your orders and can see that your sample order was placed on the 10th July, whereas your fabric order was placed on the 15th and dispatched within 48 hours.

I do apologise for any confusion and I am happy to hear that you are otherwise happy with the service received.

Have a lovely day.

Kind regards,
Mary

Rated 1 out of 5 stars

I’ve not received the item

I’ve not received the item

15 July 2026
Just Fabrics logo

Reply from Just Fabrics

Good morning Jessica,

Thank you for your feedback.

I am sorry to hear that you haven't received your order. I can see that this appears to have been delivered yesterday so I have sent you an email with further delivery details.

I hope this helps to locate your parcel however please do not hesitate to get in touch, if you do require any further assistance.

Kind regards,
Mary

Rated 5 out of 5 stars

Great selection of fabrics

Great selection of fabrics. I ordered a sample, which came quick, and enabled me to get an order placed relatively quickly as well. Good delivery and communication. Will use again!

3 June 2026
Just Fabrics logo

Reply from Just Fabrics

Hello Claire,

Thank you for your lovely feedback.

We are very happy to hear that you are happy with your recent order and will shop with us again in the future.

Have a lovely day.

Kind regards,
Mary

Rated 5 out of 5 stars

Excellent quality and quick delivery

Excellent quality and quick delivery. Beautiful fabric selection

30 June 2026
Just Fabrics logo

Reply from Just Fabrics

Good afternoon Jennifer,

Thank you so much for taking the time to share your lovely review, we are very glad to hear that you are happy with your order.

Have lovely day.

Kind regards,
Mary

Rated 5 out of 5 stars

Excellent service

Excellent service, great price

29 June 2026
Just Fabrics logo

Reply from Just Fabrics

Hello Victoria,

Thank you for your lovely feedback, we are very glad to hear this.

Have a lovely day.

Kind regards,
Mary

Rated 5 out of 5 stars

William morris tapestry fabric in…

William morris tapestry fabric in forest -
Lovely heavy fabric have made 6 cushions for my outdoor furniture - perfect !
Would defo recommend

29 June 2026
Just Fabrics logo

Reply from Just Fabrics

Hello Jayne,

Thank you so much for your kind review, we love to hear your feedback and are glad to hear that you love your new fabric!

If you would like to send across a photo of your finished cushions to orders@justfabrics.co.uk, we would love to see this.

Kind regards,
Mary

Rated 4 out of 5 stars

I love this company and always enjoy…

I love this company and always enjoy receiving their products. The fabric I had for curtains was lovely and I’m very pleased. The only reason it has 4 stars is I ordered double width lining fabric, it arrived in two bolts instead of one. Firstly this was annoying as I had to sew it together, but to my surprise only one bolt was double width the other was single which meant I didn’t have enough and had to wait to complete the curtains nail I ordered more! I didn’t complain because I had the fab for a few months before I started the project and hadn’t checked it.

30 June 2026
Just Fabrics logo

Reply from Just Fabrics

Good afternoon Valerie,

Thank you for your feedback. I am sorry to hear this.

I have taken a look at your order placed in April and can see that two different linings were ordered. It appears that an order was placed for 3m of the double width lining and 2m of a single width lining. This is why these were delivered on two rolls.

I am however very glad to hear that you were happy with the curtain fabric received.

Many thanks for your understanding.

Kind regards,
Mary

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look