IVY Berlin Reviews 

105
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So cool so fun! The shop is run by the very righteous Babes and cute pups! Amazing quality handmade and local designers! Check it out:))

Rated 5 out of 5 stars

The store has a wide range of beautiful and sexy clothes and accessories. Pricing is reasonable for such work! I also like that pieces from IVY Berlin can be customized from sizes to fabrics and othe... See more

Rated 4 out of 5 stars

SUPER CUTE STORE, love all the different aesthetics and you can def find your next rave fit here + earrings and other cute stuff! However, a bit pricy but ofc that’s how it is when it’s handmade. I... See more

Rated 5 out of 5 stars

Ivy Berlin has become one of my favourite brands to shop for party fashion. They offer rad pieces which you can even customize and get tailored to your wishes. Overall great experience in their store... See more

Company details

  1. Couture Store

Written by the company

We make alternative street wear per hand in Berlin. All handmade to order, all made by our little team in our studio at Shop Radical. Fiercly photogenic, we want you to feel as hot as we do. Everything available from XS to XL, custom sizing for anyone above/below/in between etc <3 <3 <3


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(105)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Worth it!

Waiting times depending on the fabric arriving, but the option of having things tailored to your mesurments in the fabric of your choice by local, fairly paid people is quite awesome and worth the price.

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Item looks nothing like on the site

The item I ordered was described as wearable as a dress but was a regular sized shirt at best. Patch on the front was a very different color from what was displayed on the website, and completely different and cheap looking material. I know the clothes are made to order (which I think is great) but this item just did not resemble the product images or description at all. Also it's an alt brand so it coming with a flyer that calls my wardrobe s**t would be fair game but it leaves a sour taste when the piece of clothing it comes with is just bad and overpriced for what it is. I've written to them about this almost two weeks ago now but still have yet to receive a response. Only reason I'm not giving one star is that it's a small brand so I don't want to be too harsh, but I'm very disappointed.

edit: Changed my rating to a single star after finding another review for the shop "Ivyberlin" (one word so unclaimed but clearly the same shop) complaining about the same item I received, with exactly the same issues I listed. I feel completely ripped off.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Great selection

A really great selection of unique clothes! Always a great experience coming here and they also alter clothes for the perfect fit.

18 January 2023
Unprompted review
Rated 1 out of 5 stars

Never again. Disregards European consumer laws.

Bad communication and disregarding of consumer laws.
Ordered four pieces and they took a month to arrive. Fair enough, as they’re handmade. 2 didn’t fit, 2 I didn’t even try on because they did not appeal to me. Return e-mail was only answered after being in contact on Instagram and now the return for refund is being denied, which is a violation of consumer law. They try to appease you with gift cards but if you want a refund, it’s more than a hassle. They make excuses on the ground of the items being made to order, and don’t adhere to the rights of withdrawal that are given on their website.
Parcel is on its way back now, I wonder if I will ever receive a refund.

Edit: I received a refund of 3/4 my order. One item was refused a refund on the basis of it being a hygiene product, despite it not being marked as such by the necessary legal tags / packaging.
Just don’t bother.

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Perfect, custom, hand-made! Five stars!!

I came into the shop with an idea of what I wanted, and I left having designed the perfect custom outfit! I picked it up just a few days later and it was PERFECT. It was great working with Ivy for a locally-designed (with me!), handmade piece that was exactly what I was looking for. I'll definitely buy here again!!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

I actually used to go to school with…

I actually used to go to school with the designer and just found her website. Ordered a pair of earrings to try and support an old friend and am in love with my little snakes :) Keep doing you!

10 October 2022
Rated 5 out of 5 stars

Closer look at IVY Berlin

I adored the IVY stuff since the day I saw it through the window of Radical shop. It always looked catchy and bright. Few days ago my friend was wearing cloth from IVY on photoshoot and it looked god damn stunning!

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Super nice customer service

Super nice customer service. Put the wrong address in my order and they corrected it before it was sent :) Clothes came yesterday and i can't wait to rock them

30 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look