iToolab Reviews 

1,107
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, appreciating the quick and professional responses they received. Many people found the support team to be very helpful, often providing effective solutions and making interactions pleasant. The product itself is often described as easy to use and effective, successfully resolving various technical issues for consumers. However, some customers also noted that the product or app did not work as expected for their specific needs, sometimes failing to perform its advertised function. A few other people also felt that they encountered issues with software updates, platform compatibility, or difficulties activating their licenses.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many expressing dissatisfaction, stating it "did... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many reporting difficulties and failures when... See more

Application

People report ambiguous experiences with the app, with some finding it worked for their intended purpose,... See more

Customer service

Users describe positive interactions with customer service, highlighting quick, efficient, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 4 out of 5 stars

Purchased the service on recommendation from ChatGPT on how I can bypass the Google lock on an old LG phone I haven’t used in years and don’t have access to the email anymore. Unfortunately... See more

Company replied

Rated 5 out of 5 stars

I wrote before here about itoolab.com that im not satisfied, because they refuse to make refuned, because i didn't use thier app, reaaly i felt bad because i didn't use, after this review, a few days... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(1,107)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

waste of money?

Bought the subscription for a month to remove my old google account off my Samsung A32. but did not work at all. Sent the company an email to ask what's going why its not working and they said there's a problem with something and they are working on it to fix it. I believed them until I saw this reviews where people are saying they are struggling with the exact same problem for months now. So I probably just wasted my money on an software that does not work at all.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

I downloaded this it shows try for…

I downloaded this it shows try for free..... So how exactly? It just shows options to click on and it gives instructions on how to do things but no option to do anything so does this mean we have to pay the $14.95 first even though it says try for free ?

17 June 2026
Unprompted review
Rated 1 out of 5 stars

failed

It kept telling me that my phone has been reset to factory setting yet actually not

16 June 2026
Unprompted review
Rated 5 out of 5 stars

It really did work

It really did work, I was shocked Did it FRP unlock and a factory reset no time flat and then I am back in my phone I've tried many others He never wasn't this easy

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I needed to remove a Google lock on a…

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I turned to UnlockGo for Android and initially could not install. Email support resolved this and I was able to unlock the tablet. So the product worked and the support was prompt and reliable

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I thought i was going to lose my chats until I tried this and it restored completely my acount and chats. Easy to install and use. I totally recommend it!

9 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Cristina Nuño,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

Works great, I recommend

App worked for the purpose it needed to, so that's great. I just did not need it anymore! and also great customer service, and quick!

22 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear David Crook,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Works like a Charm!

I was completely stuck with the FRP lock on my Samsung Galaxy S21 5G (SM-G991U, Android 15, Security Level: Bit J/Binary 19), and nothing seemed to work until I stumbled upon iToolab. Their software licenses are very affordable, with a great variety of plans tailored to different use cases and situations. I couldn't be more satisfied with the results. Thanks again!

Note for future buyers: Make sure you know your exact phone model and build number beforehand to check compatibility so you know exactly what you are signing up for!

21 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear UGChu,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

Watsgo

Authentic tool for iOS devices. I transferred my WhatsApp Business from Android to iOS using WatsGo — highly recommended.

30 April 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Furqan Ayub,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 3 out of 5 stars

its not working on my phone

19 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

app works every time

18 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear William Hunter,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

Good program

Good program. Good customer services

17 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Radek Holecek,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 1 out of 5 stars

this is so terrible

this is so terrible, i can't even activate the licence to use your product. they say that its 7 day free trial but they took the money and dispear!!

11 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Sir/Madam:
We apologize for the inconvenience.
Please send your specific questions to contact@itoolab.com. We will address your concerns as soon as possible.
Thank you!

Rated 1 out of 5 stars

not working

not working .
you are scam cheaters .

close my account now.

you and your system are fake and cheater .

how come you take many from my card whithout may permation . shit send the many back to my card .

your system dosnot work to remove any google account from three different phone ... only it can remove the lock pin screen .

1 May 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

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