IDEAL AGENT Reviews 

6,439
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company, noting that working with the team completely exceeded their initial expectations. Customers frequently mention that the staff is exceptionally helpful, highly knowledgeable, and always readily available to answer any questions or address concerns during the transaction. A few other people also felt that the dedicated agents made the entire home selling process remarkably smooth, efficient, and completely stress-free from the very beginning. Consumers additionally appreciated receiving prompt communication, consistent updates, professional support, and expert guidance throughout every single step of the real estate journey, ensuring total peace of mind.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, prompt communication, and... See more

Service

Clients share positive opinions on service, highlighting outstanding experiences and smooth, stress-free home... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David was fantastic!! We were long distance buyers and David was our eyes, ears, and interface with the builder. He was phenomenal in getting us answers we needed AND even suggesting some questions... See more

Company replied

Rated 5 out of 5 stars

Glad I used Ideal Agent! My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experien... See more

Company replied

Rated 5 out of 5 stars

Kyle recommended pricing below value to encourage multiple offers on the first weekend and have a competitive bidding situation. Achieved that goal and resulted in a final sale price 11% above the li... See more

Company replied

Rated 5 out of 5 stars

Lynette was an impressive real-estate agent; she did a very good job at guiding me through the sale of my property. I greatly appreciate that she was in constant contact with me; timely responses to... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents

Written by the company

We've interviewed and negotiated with the best real estate agents in town, saving you time and money with awesome results.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(6,439)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You want to sell it fast for top dollar get a hold of Miranda and her team were coming in droves to look at…

People were coming in droves to look at it and Miranda and her photographer took awesome pictures

8 May 2026
IDEAL AGENT logo

Reply from IDEAL AGENT

Robert, thank you for sharing this! When buyers are coming in droves, you know the presentation and marketing hit the mark — and it sounds like Miranda and her team delivered on all fronts. Great photography truly sets the stage, and paired with the right agent, the results speak for themselves. We're so glad it was such a strong experience. If anyone in your life is looking to sell fast and for top dollar, we'd love the chance to put together the right team for them too.

Rated 5 out of 5 stars

Great Agent

Shelley was very professional in always keeping us informed and in giving us advice in adjusting our selling price. Documents to sign were forwarded to us immediately. The pictures of our property that were taken by her photographer were excellent. We would recommend Shelley and Ideal Agent to anyone.

8 May 2026
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Reply from IDEAL AGENT

David, thank you for such a detailed and thoughtful review! Shelley's commitment to keeping you informed, guiding pricing decisions, and making sure every step moved quickly is exactly the standard we aim for. And professional photography really does make a difference in how a property is presented — glad that came through as well. We appreciate the recommendation for both Shelley and IDEAL AGENT, and if anyone you know is ready to buy or sell, we'd be proud to deliver that same experience for them.

Rated 5 out of 5 stars

Debbie is amazing!

Debbie is amazing, fantastic job getting my (very challenging) property sold!! Can’t thank her enough…

8 April 2026
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Reply from IDEAL AGENT

John, thank you for this! Selling a challenging property takes skill, persistence, and the right strategy — and it sounds like Debbie brought all of that to the table. We're so glad it came together for you and that the experience was worth celebrating. If you ever need us again, or if a friend or family member has a property they're looking to sell, we'd be delighted to help them find their own Debbie.

Rated 5 out of 5 stars

Jennifer was great

Jennifer handled the whole process professionally and friendly...would recommend her and Ideal to others

1 May 2026
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Reply from IDEAL AGENT

Here's a reply for Anthony's review:

Anthony, thank you for sharing this! Jennifer's ability to blend professionalism with a friendly, personal touch is exactly what makes the process feel less daunting, and we're glad that came through for you. We truly appreciate the recommendation for both Jennifer and IDEAL AGENT. If anyone in your network is thinking about buying or selling, we'd love the opportunity to match them with someone just as great.

Rated 5 out of 5 stars

Chuck was great

Chuck was great. Easy to work with and genuinely cared about me and my situation.

1 May 2026
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Reply from IDEAL AGENT

Lance, thank you for this! Easy to work with and genuinely caring — that's exactly the kind of agent experience we work hard to deliver, and it sounds like Chuck nailed it. We're glad the process felt personal and supportive throughout. If you ever need anything down the road, or if someone in your family or circle of friends is thinking about making a move, we'd love to help them feel just as taken care of.

Rated 5 out of 5 stars

Excellent Customer Service

Everyone was very helpful and went out of their way to help us in every way. They were courteous and went above and beyond what I expected, so I give them the highest rating.

24 April 2026
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Reply from IDEAL AGENT

Andrew, thank you so much for the highest rating — that truly means a lot to our team! Knowing that the care and effort we put into every interaction came through in a way that exceeded your expectations is exactly what we strive for. We appreciate you taking the time to recognize that. If you ever need us again, or if a friend or family member is looking for that same level of service, we'd be more than happy to help.

Rated 5 out of 5 stars

Autumn was amazing

Autumn was amazing! She truly made a challenging situation feel manageable from start to finish. Her professionalism, patience, and clear communication turned what could have been a stressful process into a smooth and positive experience. I'm grateful for her expertise and genuiness.

1 April 2026
Unprompted review
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Reply from IDEAL AGENT

Shavonda, thank you for sharing this! Navigating a challenging situation takes the right person in your corner, and it sounds like Autumn delivered exactly that. Her ability to bring calm, clear communication and genuine care to the process is something we're really proud of. We're glad it made such a difference for you. If anyone in your life ever finds themselves in a similar position and needs someone they can truly rely on, we'd be honored to help them through it as well.

Rated 5 out of 5 stars

My agent Jeff made my selling…

Glad I used Ideal Agent!

My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experience and knowledge in something unfamiliar to me. I was able to trust him and we worked well together. I certainly appreciate the 2% commission rate, that saved me a lot of additional expense. I would refer anyone to Ideal Agent and my agent Jeff.

2 April 2026
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Reply from IDEAL AGENT

Lisa, thank you for such a thoughtful and detailed review! We're thrilled to hear that Jeff made what can be an unfamiliar process feel smooth and manageable — that trust and responsiveness matters more than most people realize going in. And we love hearing that our pre-negotiated 2% commission made a real difference at closing. That's exactly why we built IDEAL AGENT the way we did. We're so grateful for your willingness to refer others, and if anyone you know is ready to buy or sell, we'd be proud to deliver that same experience for them.

Rated 5 out of 5 stars

Christina and Carly were fantastic

Christina and Carly were fantastic. They told me what I needed to do and my house was sold within a month. Thank you so much, best experience ever. I would highly recommend them.

2 April 2026
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Reply from IDEAL AGENT

Dollie, thank you so much for this! Christina and Carly make a great team, and hearing that your home sold within a month while having the best experience ever is exactly the kind of outcome we work hard to deliver. We're so glad it all came together so well for you. If anyone in your circle — friends or family — is thinking about making a move, we'd love the chance to make their experience just as memorable.

Rated 5 out of 5 stars

The helpfulness and going beyond of our…

The helpfulness and going beyond of our agent Adriaine.

30 March 2026
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Reply from IDEAL AGENT

Christopher, thank you for sharing this! Adriaine going above and beyond is a reflection of the standard we hold our agents to, and it's great to hear it made a difference in your experience. We appreciate you taking a moment to recognize that effort. If you ever need assistance again, or if someone close to you is looking for an agent who will go the extra mile, we'd love the opportunity to help.

Rated 5 out of 5 stars

Amazing Agent

Julie was an amazing agent. All goals set were achieved

23 March 2026
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Reply from IDEAL AGENT

Michael, thank you for sharing this! Achieving every goal set from the start is the mark of a great agent, and Julie clearly delivered. We're glad the experience lived up to expectations. If you ever have real estate needs in the future, or if someone in your network is looking for an agent they can count on, we'd be delighted to help them reach their goals as well.

Rated 5 out of 5 stars

Kevin was thrilled with the agent he…

Kevin was thrilled with the agent he was matched with, the agent helped him sell his home for above the asking price

1 March 2026
Unprompted review
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Reply from IDEAL AGENT

Kevin, thank you for sharing your experience! Selling above asking price is a fantastic result, and it's a great example of what the right agent can accomplish. We're glad the match was a strong one and that the process delivered real value. If you, or anyone in your circle, ever has another real estate need down the road, we'd be happy to make it happen again.

Rated 5 out of 5 stars

Jackie was personally proactive in all…

Jackie was personally proactive in all arenas! She explored all opportunities and was fully engaged in them all. We felt her support and commitment 100% of the time. Highly recommend her and we are so grateful for her experience!

18 March 2026
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Reply from IDEAL AGENT

Rebecca, thank you so much for this wonderful feedback! It's clear that Jackie brought real dedication to your experience, and knowing you felt supported throughout the entire process is exactly what we aim for. We're grateful you chose IDEAL AGENT and thrilled it was such a positive outcome. Should any of your friends or family ever be looking for that same level of committed, hands-on representation, we would be honored to assist them.

Rated 5 out of 5 stars

Gayle Winters was an absolute rockstar

Gayle Winters was an absolute rockstar
We had a very difficult sale exacerbated by illnesses and complications and Gayle tackled each issue with a knowledge and expertise you can’t fake.
She left nothing unattended to, no question unanswered and every unforeseen issue well repaired for.
Gayle and her team are a rare example of how this profession should perform and proceed the best experience anyone could hope for.

6 March 2026
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Reply from IDEAL AGENT

Thank you, Cory! We're thrilled to hear Gayle delivered such an exceptional experience, especially while navigating some difficult challenges along the way. Her dedication, expertise, and attention to every detail truly make her stand out. We appreciate your kind words and would be happy to assist you again—or help anyone you refer—in the future!

Rated 5 out of 5 stars

Best agent I worked with in Texas

Best agent I worked with in Texas. Very knowledgeable. Earnestly marketed and helped in many ways with my home sale. Found solutions for any problems along the way. Recommend skilled and reasonable service providers for any work needed on house. Highly recommend!

26 February 2026
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Reply from IDEAL AGENT

Thank you, Ruby! We’re thrilled to hear you had such a strong experience and that your agent delivered knowledgeable, solution-focused support throughout your home sale. Having trusted service providers and proactive marketing truly makes a difference. We appreciate your recommendation and would be honored to assist you again—or help anyone you refer—in the future!

Rated 5 out of 5 stars

Nicole is a very knowledgeable sales…

Nicole is a very knowledgeable sales associate who helped guide me through the listing and selling process. I would definitely recommend her.

24 February 2026
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Reply from IDEAL AGENT

Thank you, Jerry! We're glad to hear Nicole’s knowledge and guidance made your listing and selling process smooth. We appreciate your recommendation and would be happy to assist you again—or anyone you refer—in the future!

Rated 5 out of 5 stars

Highly recommended

Highly recommended! If you want the personality and attentiveness of a dear friend backed by the skill and knowledge of a high performing team. Ideal Agent will find your match!
Thank you to everyone who helped me along the way!

24 February 2026
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Reply from IDEAL AGENT

Thank you, Elijah! We truly appreciate your thoughtful words. It means a lot to hear that you felt both the personal attention and the strength of a high-performing team behind you. We’re grateful for the opportunity to assist you and would be honored to help again—or support anyone you refer in the future!

Rated 5 out of 5 stars

Experienced and Exceptional Relator

Judy Reed was exceptional and very experienced, she handled my house selling as if we had known each other for a long time, meanwhile we did not have any face to face meeting, just phone calls and she went above and beyond to make sure that my house was sold.

30 January 2026
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Reply from IDEAL AGENT

Thank you, Lewis! We're thrilled to hear Judy provided such an exceptional and seamless experience, even without meeting face to face. Her dedication and experience clearly made a difference. We appreciate your kind words and would be happy to assist you again—or anyone you refer—in the future!

Rated 5 out of 5 stars

This was a bit of a challenge for…

This was a bit of a challenge for Brian, we had some title problems with the home, but Brian was right there giving us help all the way, nothing was a problem only solutions, my wife and I thank him very much.

30 January 2026
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Reply from IDEAL AGENT

Thank you, Gary! We’re glad to hear Brian was there for you every step of the way and helped navigate those challenges with a solution-focused approach. It’s great to know his support made a difference for you and your wife. We’d be happy to assist you again in the future or help anyone you refer our way!

Rated 5 out of 5 stars

Jennifer n her team are awesome

Jennifer n her team are awesome

22 January 2026
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Reply from IDEAL AGENT

Thank you, William! We're glad to hear Jennifer and her team delivered an awesome experience. We’d be happy to assist you again in the future or help anyone you refer our way!

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