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Insurance Revolution Reviews 

2,506
•
TrustScore 5 out of 5

4.9

Auto Insurance Agency
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Review summary

Created with AI, based on recent reviews

Looking at 1,103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and efficient when finding the best insurance quotes and policies. People also genuinely appreciate the rapid communication and how smooth, simple, and hassle-free the overall purchasing process feels from start to finish. Many consumers note that representatives consistently go above and beyond to secure fantastic deals and save substantial amounts of money. Though some reviewers were not happy with unexpectedly high policy change fees or receiving excessive, confusing communication. A few consumers also mentioned encountering unhelpful staff members or experiencing poor customer service interactions during their ongoing journey.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, polite, and friendly approach.... See more

Service

Users describe positive interactions with service, highlighting efficient support and competitive pricing.... See more

Customer service

Consumers find customer service to be positive, highlighting helpful and friendly communication from staff... See more

Price

People report positive experiences with price, often highlighting very competitive quotes and substantial... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars Huge thanks to Laura at Insurance Revolution! She sorted my fast food delivery car insurance perfectly — no hassle at all, no time wasted, everything was smooth and straightforward. M... See more

Company replied

Rated 5 out of 5 stars

Insurance Revolution is by far the best insurance broker company we ever used. We are a small scale landlords and it is important to us that myriads of associated chores related to our estate are do... See more

Company replied

Rated 5 out of 5 stars

Our insurance broker, Robert Ball, was extremely helpful and patient in finding us the right solution and most competitive quote for our situation. He explained everything clearly and we did not feel... See more

Company replied

Rated 5 out of 5 stars

What a great service the gentleman that helped me with the Phone which I believe is Ibrahim was absolutely fantastic. Very polite very thorough went through everything in good detail made you that I w... See more

Company replied

Company details

  1. Auto Insurance Agency
  2. Commercial Insurance Company
  3. Insurance Broker
  4. Landlord Insurance Company

Written by the company

Insurance Revolution is a UK specialist insurance broker and comparison service focused on: Commercial vehicles, fleets, plant & machinery, and specialist business insurance. We help UK individuals, tradespeople, and businesses find suitable, tailored insurance cover where needs are more complex than standard personal policies. We provide education, guidance, and tailored quote journeys based on the customer’s vehicle type, business use, and risk profile.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,506)

1,125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Such an easy company to work with

Such an easy company to work with. I have been insuring our vans with them for years and they have really looked after us. No issues what so ever. Nathan shops around and makes sure we get a good rate. So am very happy.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Insurance Quote

I completed an online form and was contacted very promptly by Donald. He explained everything clearly and concisely and was very polite and patient.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Insurance revolution are always very…

Insurance revolution are always very helpful and go above and beyond to help every customer, can't fault them

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Mayhew,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent service,really helpful

Excellent service,really helpful, can't complain at all, went above and beyond for me,thank you so much

5 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Scott,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Contacted Insurance Revolution

Contacted Insurance Revolution, and dealt with Rob Ball for a new vehicle quotation.
Very polite and efficient in dealing with our requirements, kept us informed constantly, and therefore Insurance Revolution kindly received our business.

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Tim,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Really friendly

Really friendly. Excellent customer service. Everything was explained and all set up within 10 minutes. Would highly recommend

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Keith,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

I believe it was Donald who helped me…

I believe it was Donald who helped me with my enquiry today. I had never heard of this company but I got an unrivalled experience from this professional, he was very hands on and polite, he also dealt with everything I needed assistance with in the correct way.
Good person who gave me a competitive price where others hadn’t. Thank you.

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Meyrick,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Experience was good because we had a…

Experience was good because we had a few problems i had broke down on holiday and couldnt get back to wives documents that was needed .They sorted everything out for us and now all is fine .I much appreciate them and cant thank them enough .

4 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Trevor,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Thanks to Dominic for a fantastic…

Thanks to Dominic for a fantastic service today I am really pleased with my cover policy very helpful

4 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Joey,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

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