Instabank Reviews 

3,601
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very satisfied with the work how Mr. Christoffer Berge handled; quick and efficient. Thanks for everything indeed ! I will recommend anyone to Instabank for loans ! I give therefore 5... See more

Company replied

Rated 3 out of 5 stars

No experience yet except thar the app dont work, on pc it works great, however the mobile app is needed before using this as my daily bank.

Rated 5 out of 5 stars

They are quick to respond and very professional. They also give low interest rates on loans. Excellent service.

Company replied

Company details

  1. Bank

Written by the company

Instabank is a Nordic challenger bank, established as a fully digital bank in 2016. We were founded with a clear purpose: to simplify banking by combining modern technology with a personal and responsible approach. We are a small, agile, and action-oriented organisation with a strong focus on innovation and customer experience. Everyone at Instabank is dedicated to improving the way banking is done—for both retail and corporate customers. We believe in challenging established norms and finding smarter, more efficient ways to deliver financial services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(3,601)

523 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My need was resolved quickly

My need was resolved quickly, without unnecessary complications, I recommend you, you are clear and specific enough in your work

12 January 2026
Instabank logo

Reply from Instabank

Thanks for sharing your experience with us. We really value your feedback! Kind regards, Instabank

Rated 1 out of 5 stars

Waste of time people.

Waste of time people.
Probably a company who sells your information. Signed loan papers. Set up direct debit. Later on declined.
No proper reason why.

3 October 2025
Unprompted review
Instabank logo

Reply from Instabank

Thank you for your feedback. We would recommend you to reach out to our customer service regarding this. Regards, Instabank.

Rated 1 out of 5 stars

Once

Once, I get an email saying I'll get a card. Then I log into Instabank, and it says, "Unfortunately, you won't receive a credit card." Of course, I already have credit cards. My credit rating is excellent; I can check my credit rating myself as a self-employed person, and I'm a Schufa member; everything's fine here. A very strange bank. Advanzia is free of charge, Deutsche Bank Lufthansa, Barclay, and American Express have no problems getting cards with a five-digit limit. Is Instabank simply a scam, a data octopus?

6 July 2025
Unprompted review
Instabank logo

Reply from Instabank

Sorry to hear you're not satisfied. We are a Norwegian bank with many years of experience. If you'd like, you can contact our customer service, and we can look into why your application was declined.

Rated 5 out of 5 stars

Highly Recommended

They are quick to respond and very professional. They also give low interest rates on loans. Excellent service.

12 June 2025
Unprompted review
Instabank logo

Reply from Instabank

Thank you for your very nice feedback! We at Instabank wish you a really good weekend

Rated 1 out of 5 stars

Discriminatory and Unprofessional Bank

Despite having a strong economy, no loans, permanent job, Norwegian citizenship and a good credit score, my credit card application was instantly rejected without assessment. When I called for an explanation, customer service was rude and unhelpful and said you are in high risk group! I got credit card from other banks instantly, but here got rejected. So obviously it is InstaBank and not me.

After speaking with others from my original home country (Middle East), I learned they also faced automatic rejections regardless of their finances. It seems InstaBank discriminates based on nationality, even for Norwegian citizens. Avoid this bank if you value fairness and transparency. Very unprofessional

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Expired certificate on the web site

Obviously no monitoring for the certificates that are getting old. Instabank web sites certificate has been got expired at the weekend and nobody is fixing it.

21 April 2024
Unprompted review
Instabank logo

Reply from Instabank

Hi! We are sorry that our website was out of order on Sunday, it was fixed within hours. Best Regards, Instabank

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