1) There where added a product that I shouldn't have. I send an email to customer service imediately, and have still got no answer or respond. 2) The products where delivered folded, but should have... See more
Company replied
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See what reviewers are saying
I am very happy with my purchase, and the customer service. They probably postfrom China, but the witch knots I bought were really nice, probably available on temu aswll, cheaper, but hey, hjemsol was... See more
Company replied
*update* Then answer my mails and refund my money! It's been a week with no answer, way past the "answer within 48hr" Straight up scamming and false advertisement with no customer service! Tho... See more
Company replied
Shipment tracking code SYZZ019060961 should be sent 42 days ago, value 1388Nok. Not in transit. Gift to woman and colleague, not for me. Contacted Hjemsol several times. No reply back. Also contacted... See more
Company replied
Company details
Written by the company
Hjemsol er et lite, men topp moderne selskap dedikert til å levere og tilby de kuleste nye varene på ett sted. Vi har et mål om å tilby våre kunder de beste produktene med den beste kvaliteten og de beste tjenestene. Vi bruker innovativ kjemi med moderne designteknologi for å konsekvent sette standarden for moderne leker, glass, elektronikk, verktøy, batterier og telefontilbehør.
Contact info
3.2
Average
980 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not know when my ordrer was paid…
Did not know when my ordrer was paid og registrated. Not easy nor plug & play this system of yours.
31 October 2026
Unprompted review
Reply from Hjemsol
Dear Tage Martinsen,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
It took 17 days from confirmed shipping…
It took 17 days from confirmed shipping to delivery.
22 October 2026
Unprompted review
Reply from Hjemsol
Dear TOM,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for keeping you waiting for so long.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Relatively simple to navigate
Relatively simple to navigate - the ordering process was straightforward.
But some button lead to non-existant page.
23 October 2026
Unprompted review
Reply from Hjemsol
Dear Jan Arne Fagertun,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for any inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Hjemsol
Dear Ivar Vallestrand,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
No customer support.
1) There where added a product that I shouldn't have. I send an email to customer service imediately, and have still got no answer or respond.
2) The products where delivered folded, but should have been rolled to take best possible care of the product. By folding it some of the effects by the product are damaged.
8 October 2026
Unprompted review
Reply from Hjemsol
Dear Roar.
Thank you for taking the time to leave us with a three-star impression.
I'm sorry for the inconvenience caused to you.
We are striving to provide the best assistance to our customers.
We hope to continue providing you with high-quality products and services in the future, and we can't wait to serve you again soon. Thank you for choosing us!
Best idea:
Customized Service Team
Easy to place an order
Easy to place an order. The Birthstone Celtic necklace is beautiful. Delivery ok
8 October 2026
Unprompted review
Reply from Hjemsol
Dear Turid Kock,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Simpel and understandable ordering…
Simpel and understandable ordering process
20 October 2026
Unprompted review
Reply from Hjemsol
Dear Tove Marit Karlskaas,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I am very happy with my purchase
I am very happy with my purchase, and the customer service. They probably postfrom China, but the witch knots I bought were really nice, probably available on temu aswll, cheaper, but hey, hjemsol was my choice.
14 October 2026
Unprompted review
Reply from Hjemsol
Dear edith leland,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy to order.
10 October 2026
Unprompted review
Reply from Hjemsol
Dear Stig H,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Good and simple solution.
17 September 2026
Unprompted review
Reply from Hjemsol
Dear Gordon Fuglestad,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
To long delivery time
11 September 2026
Unprompted review
Reply from Hjemsol
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Easy to order
19 August 2026
Unprompted review
Reply from Hjemsol
Dear Haldis Larsen,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
great antenna
12 August 2026
Unprompted review
Reply from Hjemsol
Kjære Ola Mogstad.
Takk for at du tok tid til å etterlate oss en femstjernegjennomgang.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team
The product met expectations
The product met expectations. Smart product. Fast delivery.
12 August 2026
Unprompted review
Reply from Hjemsol
Kjære Mariann Stoltenberg.
Takk for at du tok tid til å etterlate oss en femstjernegjennomgang.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team
Easy to find on the website👍
Easy to find on the website, it was easy to shop and good payment solutions made shopping pleasant🥳
6 August 2026
Unprompted review
Reply from Hjemsol
Dear Harald Drotningsvik:
Thank you very much for taking the time to leave us a five-star rating.
We are delighted to hear that you are satisfied with this shopping experience.
We are honored to have your recognition.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy to navigate.
5 August 2026
Unprompted review
Reply from Hjemsol
Dear RUDENCIO ACEVEDO:
Thank you very much for taking the time to leave us a 4-star rating.
We are delighted to hear that you are satisfied with this shopping experience.
We are honored to have your recognition.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was difficult to find the right…
It was difficult to find the right price, a bit messy.
While I was trying to decide, the deal was already made and I ended up with twice as many drills as I wanted.
I have sent a message about this but have not received any feedback.
My order number is: 1657812.
If I don't get this sorted out, it won't be interesting to shop in the future.
Kind regards
Øyvind Solbakken
31 July 2026
Unprompted review
Reply from Hjemsol
Dear customer:
Thank you very much for taking the time to leave us a 3-star rating.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Everything as expected
Everything as expected. Time of delivery and informatikk super!
25 July 2026
Unprompted review
Reply from Hjemsol
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Positive experience from Hjemsol.no
I bought a item from Hjemsol. no that not answered to my expentation. After I wrote an e -mail to them and explained the situation they were positive and very service minded. I got my money back in just few days( one or two), and I also could have the item and not send it back. I am satisfied with the kindness, good service, and seriously treatment of the customers. I will use Hjemsol for further ordering of items.
24 July 2026
Unprompted review
Reply from Hjemsol
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Hjemsol
Kjære kunde.
Takk for at du tok tid til å etterlate oss en 4-stjernegjennomgang.
Jeg er lei for det uforholdenheten for årsaket til deg.
Vi prøver å gi kundene våre den beste mulige tjenesten.
Vi håper å fortsette å gi deg gode produkter og tjenester i fremtiden, og vi gleder oss til å tjene deg igjen snart. Takk for at du valgte oss!
Beste tanker:
Custom Service Team
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