Hiive Reviews 

92
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional support team for being extremely responsive, helpful, and guiding them smoothly through every single step of complex financial transactions. People deeply appreciate the clear communication, reliable platform design, and dedicated personal assistance that consistently make difficult procedures feel surprisingly simple and accessible. Some reviewers were not happy with occasional technical hurdles, specifically mentioning image verification failures, broader process uncertainties, and somewhat clunky interface elements. A few people also noted that waiting for transaction updates or trying to locate specific messages within the marketplace platform could sometimes be slightly frustrating.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Staff

Users describe profound satisfaction and appreciation for the staff, highlighting that team members are... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive representatives and... See more

Service

Consumers find service to be exceptionally positive, praising the seamless experience and reliable support... See more

Response time

Reviewers highlight positive aspects of response time, describing the team as quick and super responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This review has been updated from a week earlier. Initially, I was having an issue with the attempt at purchasing units of pre-IPO stock. I was learning their system and methods and I had not received... See more

Rated 4 out of 5 stars

I have had multiple transactions on Hiive. Overall good experience with enough support from Hiive. One thing that can be improved on is re-confirmation of buyer/seller interest and quicker cancellatio... See more

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 4 out of 5 stars

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and... See more


4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.5

All reviews

(92)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Hiive Reps Helped Troubleshoot Trades

Representatives from Hiive reached out to suggest matches and facilitate trades. When a buyer was slow in posting funds for a transaction, Hivve reps contacted them and facilitated completion of the deal. Very positive experience overall.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Hiive - a great combination of people, platform and offerings!

Have been a user on Hiive for over two years and have closed over 10 transactions on it. The platform has been phenomenal and the offerings make up a wide range . The staff (Ardi, Ivy, Harriet and lots of others) are knowledgeable , quick and really helpful and have contributed to a fantastic overall experience.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Transaction incorrectly marked as submitted and left unresolved

I agreed to sell shares through Hiive, and their platform marked my transaction “Submitted” and told me the ROFR process was underway. I relied on that representation for major financial decisions.

Months later, Hiive admitted that the transaction had never actually been submitted due to an administrative error. Despite acknowledging the mistake, the transaction is still not submitted and the buyer has yet to contact me. Hiive has repeatedly given new explanations and timelines while effectively leaving the process in the buyer’s hands.

Their legal team has been responsive recently, but that doesn’t undo the underlying problem: I was given an incorrect transaction status for months and have suffered significant financial risk as a result.

For a broker handling private securities transactions, this level of process failure and uncertainty is unacceptable. I would not recommend relying on Hiive for a time-sensitive transaction.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

First Time User

I’m a first time user of hiive platform. Arjun and Olivia give me a lot of help through my first transaction. They are quick at response.
One NiceToHave suggestion to the platform itself: Trading pre IPO option is a little bit different from traditional stock trading. The overall process is long and either party might change mind during the long process. I am wondering if there would be a rating system to indicate how often does a buyer/seller back out, so that when ppl receives multiple bids or offers they can take that into account.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I closed on 14 transactions on Hiive

I have closed on 14 transactions at Hiive and a few that didn't close because those companies were not allowing secondary transactions. I have had a seller failed to deliver because he didn't really have the shares. I have had a seller who tried to backout of a signed agreement after a positive announcement by the company moved up the price before we closed. Arjun Pawar helped me navigate that to a positive outcome. He diligently coordinated between company and transfer agent to quickly settle the trades. One was completed within a month. His communication is efficient and effective and appropriately chosen between email and phone call. I have received excellent service from Arjun. Thank you very much!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

super responsive and upfront/clear!

super responsive and upfront/clear with comms through the entire process. web portal is very intuitive as well. my go to for all 2ndary business. highly recommend!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with the Hiive team

I’ve had an excellent experience with Hiive across multiple transactions, both as a buyer and a seller, involving Hiive Funds as well as direct private-company shares.

The platform provides access to a strong range of private-market opportunities, and I’ve found the transaction process to be transparent, efficient and well managed.

I’ve had particularly positive experiences working with John on the Execution team, Brett and Finan on the Trading team, and Ardi on the Investor Desk. Each has been responsive, professional and pragmatic in helping transactions move forward. That said, my interactions with the Hiive team more broadly have been uniformly positive.

Having now completed multiple transactions through the platform from both sides of the market, I’ve developed a high level of confidence in Hiive and the team behind it. For anyone active in private secondary markets, I would highly recommend the platform.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience and Team

I've been using Hiive for a few years now, and I can't recommend them highly enough. The process is extremely streamlined and the team sources great deals, and is always incredibly helpful. I trust them fully and am very grateful they exist.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

The platform is straightforward and…

The platform is straightforward and easy to use, everything is clear at first glance there are no complications.

I would like to thank the Hiive team for their continuous care/correspondence and following up on the deals that have been closed. Especially Paul from execution services has been very helpful and professional since day one of my experience with Hiive.

As a final review my experience was great with Hiive thus far.

Thank you

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I had a really tough expensive with…

I had a really tough expensive with them with the largest IPO in our markets to this point. I got a direct call from someone at their trading desk and they couldn’t have been more apologetic and wanted to know how they get my trust back with them. That went a long ways and has been smooth sailing since. So glad I gave them another chance

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Hiive is a good company

I have been dealing with Hiive for sometimes now. It is a great company to deal with. I have gone through difficulties with some transactions and Mr. Arjun Pawar did his best and spent time to resolve it. So, I would recommend it to anyone who is interested in dealing with private stocks and investment in general.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Hiive.com highly

I’m grateful for Hiive.com for the ability to match buyer and seller transacting none-public company stocks. Specifically thankful for Arjun Pawar for his fast response and keeping me posted throughout all the steps and making sure all the transactions are closed as fast as possibles.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

This transaction would have been a nightmare without Harriet

I am in the throes of a complex transaction involving 9 different entities and a dozen people: 4 brokerage firms, a bank, a lawyer, Hiive (Harriet-the hero), Sydecar, AdvantaIRA self-directed IRA and a 75 page transfer agreement. We are transferring Cerebras shares from Hiive to my Schwab Roth.
Harriet has been the driving force behind a Byzantine process and Gordian Knot of rules and regulations. I exchanged more than 120 emails is 5 weeks where she is either involved or CC'ed. She has been *critical and essential* to moving the transfer from Hiive to my Schwab Roth. Without her the process would have stalled weeks ago.
An example of Harriet's professionalism and involvement: A lawyer reviewed the transfer agreement, which he misinterpreted, causing me to be misled as well. I emailed her with questions. She *called*, not emailed, me to explain why the lawyer was wrong and corrected my misunderstanding. She got me back on track with the process.
Harriet has been the driving force behind the transfer. She knows and anticipates the next steps. She prods the other actors on the status of the transfer. She answers my anxious emails quickly.
I have accounts at Equity Zen and Forge Global. I will conduct my future pre-IPO investments via Hiive whenever possible.
Harriet: Thank you so much!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Shield AI Hiive acquisition

Hiive was able to acquire hard to get asset where many could not. They kept me informed throughout the process and were responsive to my questions. The website is intuitive and process easy. Very happy with the transaction and would use Hiive again.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service from Ardi and Harriet !

I invest in private placements through multiple platforms, but I'm particularly impressed with Hiive. I prefer them over others because they bring incredible investment opportunities to the table, and they do so at a very reasonable service fee — notably, they don't take an unreasonable cut of investment returns from their customers.

I'd also like to recognize two remarkable individuals at Hiive who have made a real difference in my experience: Ardi Aaziznia and Harriet Lacey.

Ardi always picks up the phone and answers his customers without fail. He consistently goes out of his way to help, and when he isn't able to answer something himself, he makes sure to redirect customers to the right person.

Harriet Lacey is another individual I'm grateful to work with. She demonstrates a genuine commitment to customer service and leaves no stone unturned when helping resolve issues. When I ran into a problem transferring shares on one of my investments, she worked with me patiently, tried every possible option, and ultimately got the issue resolved.

24 July 2026
Unprompted review
Rated 4 out of 5 stars

Easy to setup and trade, needs some improvements

Overall, Hiive is great platform to trade pre-IPO secondaries! The process to list and buy / sell is straightforward and easy to get started, creating an active marketplace with many buyers and sellers.

That said, the UI is a bit clunky and takes some getting used to. Messages between buyer and sellers can be hard to find or access throughout the process. The transactions are not organized by status other than

The trading process should be more streamlined with deadlines set for buyers to commit to transactions (buyers test the marketplace for better deals or wait for indicators which can drag out the process). There also should be an auto-match (e.g. "buy-it-now") functionality (a few deals slipped through when I was not checking my email) which can be found on other platforms. Some buyers even accepted high share prices because it was not clear they could accept smaller portions of larger listings.

The service team is very responsive and helpful, but are limited by the platform functionality or by delayed responses from the buyers.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

The Hiive is straightforward to use

The Hiive is straightforward to use. Since I'm a seller, I can only comment on the features I have used. Very easy to list the shares you own. The platform guides you through the process if there is a match, which documents to upload and sign, help you to engage a lawyer for the legal opinion for the transaction if it's required. Hiive is linked with Carta (where my shares are held) so shareholder docs are uploaded with clicks of buttons. The response from Hiive staff is very quick and helpful. The turnaround time mostly depends on the company issuing the shares. The fees aren't the lowest but are transparent. The transaction took a little under 2 months.

23 July 2026
Unprompted review

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