For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
Written by the company
Plus, a dedicated account consultant
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery arrived clearly labelled, packed well and quicker than expected.
Reply from Henry Schein UK
Reply from Henry Schein UK
The delivery is well wrapped and delivery driver is very nice.
Reply from Henry Schein UK
Ordering process straightforward. Great to have emails for order and delivery times to see when items will arrive.
Order arrived very quickly
Reply from Henry Schein UK
Rapid delivery and competitively priced. Customer services very professional and polite.
Reply from Henry Schein UK
the rep Dominie is very helpful and know exactly what I need
Reply from Henry Schein UK
helpful staff- quick delivery time on products. good prices.
Reply from Henry Schein UK
Reply from Henry Schein UK
Brilliant from start to finish - advised from receipt of order to despatch to delivery. Impressed by the speed! Received within 24 hours of Henry Schein 1st advisory. Well done! couldn't ask for more.
Reply from Henry Schein UK
Direct communication via online meeting and then text with Ollie made my request much easier. Thank you!
Reply from Henry Schein UK
"We have been very pleased with the service provided by Henry Schein. Orders are processed efficiently, deliveries are reliable, and the customer support is always helpful and professional. Our representative, Tommy, consistently provides excellent service, is responsive to our needs, and goes above and beyond to support our practice. His knowledge, friendly approach, and commitment to customer care make a real difference. We highly recommend Henry Schein and appreciate the excellent support we receive from Tommy."
Reply from Henry Schein UK
Very helpful rep Sue Borges.
Thank you for your help with sourcing the materials that were required.
Reply from Henry Schein UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.