Heaven Melbourne Reviews 

29
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Got my festival set just in time for the weekend. Fits well and survived a full day of dancing. Only deducting one star because the sequins scratch a little under the arms

Rated 5 out of 5 stars

The model measurements and fit calculator on their site saved me from buying the wrong size. Fitted like a glove right out of the bag

Rated 5 out of 5 stars

Ordered a couple of cotton dresses for summer and they arrived in Sydney in just two days. Breathable material, bright colors, and true to size. Will definitely order again!

Rated 4 out of 5 stars

Love the curated boutique range here. Everything is super trendy. Express shipping is a bit steep compared to other Aus retailers, but the items themselves are fab

4.0

Great

TrustScore 4 out of 5

29 reviews

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4.0

All reviews

(29)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great pants

Finally a pair of cargo pants that don't swallow me whole. Went with my usual size and they sit right on the waist. The pockets are actually deep enough to hold a phone which is rare.

24 August 2026
Unprompted review
Rated 4 out of 5 stars

Happy wife

I've saw them having a winter sale and i bought 3 items for the price of 1 item. The quality was still good and im happy with my purchase!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Seamless fit

The model measurements and fit calculator on their site saved me from buying the wrong size. Fitted like a glove right out of the bag

21 August 2026
Unprompted review
Rated 4 out of 5 stars

Smooth delivery

Got my festival set just in time for the weekend. Fits well and survived a full day of dancing. Only deducting one star because the sequins scratch a little under the arms

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Good tights

Been wearing their tights to gym for three weeks now. Completely squat proof, don't roll down at the waist, and hold up great in the wash.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Def ordering more here

Was really pleased to see my order show up in compostable satchels instead of heaps of plastic wrapping. The linen shirt feels great. I'll order more colors!

8 August 2026
Unprompted review
Rated 4 out of 5 stars

Trendy store

Love the curated boutique range here. Everything is super trendy. Express shipping is a bit steep compared to other Aus retailers, but the items themselves are fab

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Great summer dresses!

Ordered a couple of cotton dresses for summer and they arrived in Sydney in just two days. Breathable material, bright colors, and true to size. Will definitely order again!

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolute junk from china

Absolute junk from china. Quality is terrible and if you want to return they will drag it on for weeks trying to convince you to take a 30% refund as return are to China and cost an arm and a leg.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Frauds from China

Bought a jumper in June and on arrival it was a different product and quality was terrible, i raised a return and after a week of emailing back and forth with them trying to give me a partial refund they finally provided the info of how to return the item. Self funded postage to China - but it was still worth sending back for a full refund, so i went through with it. Provided them a tracking. Item arrived to China at the end of June, and it is now mid August, no refund been provided and i haven’t received any reply on my million follow up emails. My advice - if you want to return the product, go with a partial refund offer, at least you get some money back..

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company and website…

Stay away from this company and website - they are a scam. The product I received was a cheap nylon garment that looked nothing like what was pictured. I had to argue with them to be offered a refund and then told I had to pay postage to China. Luckily I lodged a dispute with my credit card company which resulted in a full refund.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Products are cheap from China and look nothing like the picture. Website seems legit, advertised free shipping in Australia and like the company is based in Melbourne but it is from China. If you want to return the items you have to ship them back at your expense to China. Don’t trust the cute photos. Don’t buy, you’ll regret it.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

I agree with previous reviewers

I agree with previous reviewers. The cashmere jumper I ordered was in fact acrylic and cotton. When I queried this, I was told to return the garment, at my expense, to China. Pointing out the obvious, that the fault lay with the seller, got me nowhere. Devious and unconscionable conduct.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

This is not actually a review on a…

This is not actually a review on a product purchasing experience from this company, but rather exposing them for how deceitful they are. On their website they clearly show that they have a 4.5 star review rating with Trustpilot, unyet when I visit here (on Trustpilot), I see 1 star ratings! Stay away from this company, they are liars and cheats!

16 July 2024
Unprompted review
Rated 1 out of 5 stars

counterfeit product

Ordered a 'cashmere jumper' and a floral knitted jumper. Received a conterfeit product made out of some awful nylon material totally different to the wool jumper advertised. Finally offered full refund as long as i returned to china which would cost double the price of the jumper. They advertised as being in Melbourne. Do not buy from this dreadful company.

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish!

Ordered a 'cashmere jumper' and a floral knitted jumper. Arrived today and was a flimsy acrylic jumper and a weird printed nylon top. Considering the $65 each that I paid, these aren't even worth $10. Absolute rubbish! So disappointing.

9 July 2024
Unprompted review

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