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Heatable Reviews 

14,728
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,557 reviews, reviewers overwhelmingly had a great experience with this company. People consistently mention the exceptional service, noting that engineers are incredibly polite, highly knowledgeable, and respectful while working inside homes. Customers also genuinely appreciate the straightforward planning process, competitive pricing structures, and the total absence of any high-pressure sales tactics. Some reviewers were not happy with unexpected additional fees requested prior to the scheduled work or occasional installation defects that caused property issues. Despite these specific concerns raised by a few individuals, the vast majority of loyal consumers remain thoroughly satisfied with the final results, timely execution, and overall operational efficiency.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and professional installations.... See more

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently professional,... See more

Product

Customers consistently note positive experiences with product, highlighting that systems such as boilers and... See more

User experience

People report positive experiences with user experience, highlighting an easy and straightforward purchase... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and unbeatable deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I cannot recommend Robert highly enough! He came to install my new boiler today and was an absolute lifesaver. From the moment he arrived he was friendly, polite, and completely professional. He... See more

Company replied

Rated 5 out of 5 stars

Second house I've had heatable remove an old system and replace with a combi. Fast, clean and professional work the thing that bought me back was the aftercare is second to non, easy to fire them an e... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Heatable , I have purchased tesla powerwalls and i had a problem with one of them. so i contacted heatable and within 3 weeks they have replaced the powerwall 3 with a brand new one... See more

Company replied

Rated 5 out of 5 stars

A really good telephone consultation with Jack Reynolds this morning. I found him to be extremely knowledgable and went through my specification requirements in detail. Not pushy at all and leaves me... See more

Company replied


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Boiler and Heating Service
  5. Solar Energy Company

About Heatable

Written by the company



Whether you're looking to crush your bills with a new A-rated boiler, or create and store your own energy with solar, we'll give you a fixed online price in a matter of clicks.

Why Heatable?
  • Which? Trusted Traders (2 years running)
  • 40,000+ happy customers
  • Instant online prices
  • Leading UK customer service
  • Up-to 4 years 0% APR available*
  • Emergency, next day installs*
  • Family owned and run

Get a new boiler → Get solar panels → Get battery storage → ------ or ------ Read our story *on boiler installations only

With Heatable, you'll get:

Written by the company

Next day installations 🚙 💨
We fit new boilers, all over the UK, as quick as next day.
Up-front, fixed prices 🫡
We quote online, to save you money and time. There's not a salesmen in sight.
Which? Trusted Traders 👷‍♀️
We're Which? Trusted Traders (and have been for 3 years running).

Workmanship warranty

12 months post-install protection

Once we've completed your installation, you'll get 12 months of workmanship protection. So, if there's any issues, it won't be an issue.

Contact info

Join 40,000+ happy customers

We're the 3rd largest installer of energy saving upgrades in the UK

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(14,728)

2,399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient Boiler Replacement

Had a brilliant experience with Heatable from start to finish!

The online quote came back super fast with three different boiler options. I had a few questions, so I asked for a callback, and they literally phoned me straight away. They walked me through everything, including some great finance options. When I asked about any possible extras they gave me a choice between money off or a free Hive Mini setup.

Installation was dead smooth. They were ready to come out in two days, but because of the bank holiday, we pushed it to five, which suited me fine as it wasn't an emergency. The engineer were brilliant, notified of who the engineer would be the day before and did really neat work, and cleaned up after themselves properly.

They even phoned the next day to make sure I was happy and to explain how the warranty paperwork works. Huge thanks to the whole team.

4 September 2026
Rated 5 out of 5 stars

Really excellent service

Really excellent service. After unfortunately having our old boiler condemned during a routine service we were stuck without a boiler with a young family. Having a quote from our current gas supplier was… interesting. However a family friend recommended heatable as an option. We got a better quality boiler for cheaper and in a much quicker timescale than was offered. Would highly recommend anyone to go with heatable.

6 September 2026
Rated 5 out of 5 stars

Knew exactly what they were doing.

Worked none stop, friendly, knew exactly what they were doing. They took great care to make sure they didn’t hit a hidden water pipe that I warned them was close to where they were installing. Great job

5 September 2026
Rated 5 out of 5 stars

Lee was brilliant from start to finish

Lee was brilliant from the moment we started looking for a new boiler. He gave clear guidance on what to choose, explained the pros and cons, and made the whole decision really straightforward.

When it came to the installation, he was friendly, professional, and kept each stage clear so we always knew what was happening. He really put a shift in to make sure we had a working boiler by the end of the day, even with a few design issues that weren’t his fault.

Everything was left tidy, cleaned up properly, and the workmanship was spot on. Would happily recommend Lee to anyone looking for a reliable fitter.

5 September 2026
Rated 5 out of 5 stars

New Boiler

Had a new boiler fitted, price was excellent, the installer was very knowledgeable, and it was fitted 2 days after ordering (on a bank holiday weekend). Super impressed with heatable would 100% recommend.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

A great experience with Heatable from…

A great experience with Heatable from start to finish. They installed our solar panels, Sigenergy gateway, 27kWh battery system and EV charger. The whole installation was completed professionally and to a very high standard.

The team were knowledgeable, friendly and tidy, and they took the time to explain how everything worked. The finished system looks fantastic and is already performing brilliantly. I would happily recommend Heatable to anyone considering solar panels and battery storage.

20 August 2026
Rated 5 out of 5 stars

The install team were very professional…

The install team were very professional and friendly, good quality work and found solutions to problems on the install

5 September 2026
Heatable logo

Reply from Heatable

Hey Stephen,

This review brings a smile to my face, I'm so glad you had such a positive experience on the installation day and your engineer team were professional and friendly. 😁

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Excellent communication and choice of…

Excellent communication and choice of boilers. Professional install and no mess or clutter o deal with afterwards.

4 September 2026
Heatable logo

Reply from Heatable

Hey SJW,

Thank you for the fab review! If our communication was any better we would explode. 🤯

I'm happy to hear that from start to finish everything ran smoothly!

Best Wishes,
Ruby 🐈

Rated 5 out of 5 stars

Really easy to get a quote

Really easy to get a quote. Fantastic communication. Short time line from getting a quote to installation. Good range of payment options. Professional local installer. I'm really happy with the process and the product. Thank you

4 September 2026
Heatable logo

Reply from Heatable

Hey Alex,

Glad to hear the process was easy to follow to get the quote you were looking for. Excellent communication is our specialty 🥰 We appreciate you choosing us, you da bomb!💣

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Fast boiler installation available…

Fast boiler installation available (within 2 days), with 0% finance. Friendly and knowledgeable engineer came to install; some minor issues in installation were well dealt with. Was kept well informed of whole process.

4 September 2026
Heatable logo

Reply from Heatable

Hey Eleanor,

We love offering fast installations where we can and 0% finance is always a bonus! I'm glad any issues on the day were smoothed over quickly to get you up and running with top communication

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Answered all questions quickly and…

Answered all questions quickly and clearly. Turned up on time and did a great job fitting a new boiler for me and left absolutely no mess! I recommend! 🙂

1 September 2026
Heatable logo

Reply from Heatable

Hey Matt,

A recommendation for lil old us?! I'm gonna hit you with an uno reverse card and recommend you back for being a fab human being.🫵🏻

Thank you for leaving us such kind comments, I'm thrilled we were able to help.🥰

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

A great installation ...

My air conditioning was installed by Alex and Charlie from EchoEco.
They worked very hard for two days and consequently did a great job on behalf of Heatable.
I would highly recommend Alex and Charlie, as they are genuinely lovely guys who were so helpful and friendly and made sure I was happy with the installation at all times.

4 September 2026
Heatable logo

Reply from Heatable

Hey Simon!

Thank you for this brilliant review, Alex and Charlie are our Heatable equivalent of Ant & Dec. Everyone loves them and everything they make is class!😁

I'll make sure to send over the kind comments to them.

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Highly recommend.

The overall process was extremely easy.

Initially, getting the quotes was very straightforward and their customer service helped me understand the process. Application for financing was also straightforward. Due to a shortage if AC’s, the customer service called me and informed me of the situation and proposed a solution. Install itself was extremely professional. Extremely good job and the crew cleaned up after themselves.

Overall experience has been positive throughout.

4 September 2026
Heatable logo

Reply from Heatable

Hey Kaushik,

You got us blushin over here with this review! You're too kind, you really have brightened our weekend. 😁

Straight forward processes are the way to do it, we keep it smooth and simple so that getting you a quote can be easy peasy lemon squeezy. 🍋

I'm glad to hear you found the process to be a positive one and we appreciate your understanding on the unit delays, unfortunately the stock has been a nightmare following the heat wave! Only up from here. 😁

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Quick and easy new boiler fitted next…

Quick and easy new boiler fitted next day for best price saved me loads of money

3 September 2026
Heatable logo

Reply from Heatable

Hey Nathan,

Nothing better than saving loads of money, hopefully you can get something nice with it. 😎

We appreciate your kind comments, glad everything went well!

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Smooth

Smooth, fast and effective

3 September 2026
Heatable logo

Reply from Heatable

Hey Harry,

Bing, Bang, Boom. 👊🏻 Sounds like we smashed it. 😁

Best Wishes,
Ruby 😺

Rated 5 out of 5 stars

Reaaly good experience

Fitter arrived on time. Was pleasant and efficient. Job completed, new boiler explained and manuals given to us. Final checks done on boiler. Whole process was very smooth. Would recommend to anyone looking for a new boiler.

3 September 2026
Heatable logo

Reply from Heatable

Hey Mickie,

Maybe slightly biased but we would agree and recommend us for getting a new boiler too! I'm happy to read all about your experience and the quality of the installation, sounds like we nailed it. 💪🏻

Best Wishes,
Ruby 🐈

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