HDFC Bank Reviews 

I am extremely disappointed and frustrated with HDFC Bank, especially the Adajan, Surat branch. In my experience, the sales executive and branch manager have not provided clear information, have misled me about the process, and have failed to take responsibility for the delay in my Home Top-Up Loan disbursement.
After sanction of my loan, I have been following up for disbursement since 18 June 2026. Despite repeated follow-ups, the process was delayed without proper explanation. An appointment was finally scheduled for 22 July 2026, but on the evening before that date I was informed that the ROI (Rate of Interest) had not been updated and the disbursement could not take place.

No one is giving a clear explanation or definite timeline for the ROI update or the actual disbursement. From the Sales Executive to the Branch Manager, no one is taking ownership or providing a satisfactory resolution.

This concerns HDFC Bank, Adajan, Surat Branch. The officials involved are Branch Manager Viral Shah and Sales Executive Devang.
I have already escalated this matter by email to the grievance and nodal authorities, but I have still not received any satisfactory response. I request HDFC Bank to investigate immediately and fix responsibility.

Based on my personal experience, I’d strongly advise anyone considering an HDFC Bank credit card to read the fine print carefully—especially the interest calculations, finance charges, and penalty terms.

Even a small delay in payment can lead to surprisingly high charges, and in my case, resolving the issue was not easy. I was also disappointed with the customer service when I tried to get clarification.

Please monitor your statements closely and never assume a missed due date will only have a small financial impact.

I hope HDFC Bank improves transparency and customer support so customers can make informed financial decisions.

@HDFC Bank #CreditCard #Banking #PersonalFinance #CustomerExperience

Complaint against @HDFC_Bank Credit card Hyderabad
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I allege false & misleading information, unprofessional conduct, and threatening language. Despite audio evidence and a Senior Manager's apology, I have received no resolution, no rectification, and no justice.. . i Submitted Proof Of Evidence Audio Records & Hdfc Manager Send apology mail Without Resolution to Customer higher Officials Nodal Officers/Principal Of Nodal Officers Wrong Diversion to My Actual Complaint

Will be changing my bank. Relationship manager never respond and my money is stuck. Will be changing bank soon

⚠️ **Meri personal advice: HDFC Bank ka account ya credit card lene se pehle achhi tarah soch-vichar kar lein.**

Mera experience bahut hi disappointing raha. Mere paise deduct ho gaye, refund nahi mila, aur customer support se bhi mujhe santoshjanak madad nahi mili.

**Is experience ke baad main HDFC Bank ki services recommend nahi karta.**

frod bank and their service donot use

Hello,
Today I visited hdfc bank Barkathpura Hyderabad branch due to my account blocked without intimation all EMI s bounced due to block the account after complaint they said submit kyc but even submit that not responding .
Worst service here No proper response and answer
Here waste of time.

Very bad expericne for this bank Credit card . They when offer Credit card gives benifit but not give us information about hidden Tax & other charges. I send email to HDFC bank official Email , they inform me give my answer till 14th july. then after on 12july they send me that phone number does not match with Credit card , but i send Email on behalf of my Father . till 3 to 4 email they did not inform me about Phone number & lastly give me bad excues . They also add again late payment fees for bill payment . so do not buy HDFC credit card .

U hv changed bank app i can not c amount on hold ur new app is less customer freindly this review is for ur new app no problem with bank & my branch

Not even worth for 1 star , I am very disappointed with HDFC Bank's service. Every month, my account is being debited for charges without any clear explanation, even though I maintain the required minimum balance of ₹10,000. This is unfair and frustrating.

Such a bad experience
They showed 0 installment n said the loan is closed still they taking money n makes ua acc zero
N they saying it is only bill generated
Den why showing 0 installment i dont get it .Tried soo many days to call but it wasnt connecting like soo soo horrible experience

Not proper guard avialable at the bank and bank not have a proper praking for customer and gurad are not well sklliled or talking to customer

Inspite of repeated instructions over months to set up an online account and transfer my funds and redeem an investment. nothing has been executed smoothly.
It feels like the bank is a scam- you have to call and chase them multiple times to access your own funds.
The central bank of Bahrain must interfere after reading so many unhappy and harrased customer revies.
I am shocked even hdfc india bank ignores this and hasnt cleaned up there bahrain operations.
Someone has to be held responsible!!

# 3rd class service
# employee selling only products like loans,mutual fund,insurance etc....but they don't know anything about the rules and regulations of the bank...
# all the employees are selfish and take the customers for fools..
# 3rd class service and 3rd class employee of HDFC bank patrakarpuram lucknow branch....

Very third class service

Very poor customer experience I will try too many time for changing my registered mobile number because I have lost so I can't able to receive OTP but they can not helped and behave as rudely.

Its very bad experience in this bank it's tooo

After holding HDFC accounts for over 10 years, I realized they have literally 0 customer service. You ask anything, they copy-paste a very generic response. they donot care so move out of HDFC.

I traveled for bangalore south to north for bank related work ..Sad that they don't keep paper cup to drink water ...There are hardly 10 employees in the bank can't they offer water to the custoemr

Why not have a no star rating .
They block the account on 1st of month without prior intimation making salaried person gasping .
Have to waste leave for submission of documents.
This has happened multiple times.
Helpline agdnf and branch agents have different statements and solutions !
PATHETIC.

Worst!!! Worst!! Worst!!!
One of the worst banking services and systems that I have ever used..!!!
Zero people service.. very poor banking systems and management.. will never recommend HDFC bank to anyone.
Never user friendly and very poor customer service!!!