Habitium Reviews 

42,025
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

The bookshelves were illustrated as wall hung but are in fact just suitable to be floor based. So you misled me with your catalogue - not satisfactory

Company replied

Rated 5 out of 5 stars

I was very happy with the whole process from ordering to receiving goods. The goods are exceptional quality, although the fitting instructions were identical for both products, but sure we will figure... See more

Rated 4 out of 5 stars

Delighted with the product. Fantastic quality. Very well packaged. Looks nicer in person. Only dropping 1 star as delivery took a little longer than the 3-6 day guideline. However staff were very help... See more

Rated 5 out of 5 stars

I recommend good service and a large selection of products, I personally got my money back very quickly

Company details

  1. Home Goods Store

Written by the company


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4.2

Great

TrustScore 4 out of 5

42K reviews

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4.2

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(42,025)

3,365 reviews in the last 12 months

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Rated 1 out of 5 stars

Terribly broken item received & non-existent customer support

I ordered a bathroom cabinet (Order Ref: IE-EN-00732087) which arrived completely broken with both side panels smashed. Although I provided all requested photos and information weeks ago, Habitium keeps delaying the resolution claiming they are "waiting for an update from their warehouse."

​As a customer, I am left with a completely unusable broken product and no solution, replacement, or refund in sight. Avoid!

24 August 2026
Unprompted review
Habitium logo

Reply from Habitium

Hello Neringa,

Thank you for sharing your experience.

We are sincerely sorry for the condition in which your order arrived and for the time it has taken to resolve the issue. We understand how frustrating it is to be left with a damaged product while waiting for a solution.

We have taken note of your order reference IE-EN-00732087 and will review the case and the actions taken so far to clarify its current status.

We apologize for the inconvenience caused and appreciate your patience while the case is being managed.

Kind regards.

Rated 1 out of 5 stars

I'm still waiting for my order - Violencia!

I'm still waiting for my order. DSV claims that I was on vacation but I was here all day. They didn't give any notice that they were planning on delivering it on Monday and said they were "here" but complained that their truck was too big for my street. They stated they would return the following day in a smaller vehicle. Still waiting after 3 days. No response from Habitium. When I contacted DSV yesterday , they said they would deliver it today. But it is now 19:00 and I have waited again all day.

Hoy recibí mi pedido, aunque el repartidor se negó a entregarlo en mi casa y lo dejó en una plaza a varias cuadras. Cuando intenté usar su carretilla para llevar las cajas a mi casa, me la arrebató de las manos con violencia y no me dejó usarla. Como saben, este pedido pesa más de 170 kg. Soy una persona mayor y mi pareja tiene una discapacidad, así que tuvimos que subirlo nosotros mismos por 15 escalones desde la plaza. Hoy recibimos otro pedido de Beliani y Tamdis, quienes no tuvieron ningún problema en entregarlo en mi puerta y meter el sofá dentro.

27 August 2026
Unprompted review
Habitium logo

Reply from Habitium

Dear Donn,

Thank you for sharing your feedback. We regret the uncertainty and inconvenience described regarding the delivery of your order. We work with many different distributors and manufacturers and, although most orders are fulfilled within the estimated timeframe, occasional delays may occur. We are working to improve this, as meeting our delivery commitments is a priority for us.

Our customer service team will review your case and contact you via email to follow up on the current status of your order.

Kind regards,
Habitium

Rated 1 out of 5 stars

Unusable product

The product arrive with the carton intact, so I did not feel in a rush to unpack it. When I did so the next day I was in for a bad surprise. The cheap thin wood was broken, carelessly nailed together in random places and the whole thing was completely unusable. With the packaging intact it must have been packed broken!
My husband spent an hour dismantling it for repair so that it can be used for its purpose.
I can't recommend this product at all.

21 August 2026
Unprompted review
Habitium logo

Reply from Habitium

Dear Claudia,

Thank you for taking the time to share your feedback. We regret to hear that the product allegedly did not meet your expectations and that additional effort was required before it could be used.

Our customer service team will review your case and contact you via email to assist you further. We will also pass on your comments regarding the product to the manufacturer so they can take them into account for future improvements.

Kind regards,
Habitium

Rated 1 out of 5 stars

Four weeks to deliver rubbish.

I ordered in July but the item didn't arrive until end of August...

So it took 4 weeks for them to deliver a crappy plastic plant pot when I was expecting a terracotta pot. A waste of my time and a waste of money.

27 July 2026
Unprompted review
Habitium logo

Reply from Habitium

Hello Paul,

Thank you for sharing your experience.

We’re sorry that the product did not meet your expectations, particularly regarding the material and the difference between what you expected and what you received. We also regret the delay in delivery, which was considerably longer than expected.

We take your comments into account and will review the product information to ensure that the material and characteristics are clearly communicated to customers.

Kind regards.

Rated 3 out of 5 stars

The bookshelves were illustrated as…

The bookshelves were illustrated as wall hung but are in fact just suitable to be floor based. So you misled me with your catalogue - not satisfactory

19 August 2026
Habitium logo

Reply from Habitium

Hello David,

Thank you for sharing your experience.

We’re sorry to hear that the product did not meet your expectations regarding its installation. We understand your concern about the way the product is presented in our catalogue.

We will review the product information to ensure that its intended use and installation options are clearly and accurately communicated.

Thank you for bringing this to our attention.

Kind regards,

Rated 1 out of 5 stars

Very unprofessional

I have never ordered from such an unprofessional company in my life. Not only did my order, which was supposed to be delivered within 4 business days, take weeks to arrive, but I was never given any information unless I contacted them myself. Every time I wrote, I was given excuses that I could not understand: “It’s delayed again, the warehouse said this, the carrier said that, the factory said something else…”

I still have no idea where my order is. I even said, “If it is not going to arrive, just tell me so we don’t waste our time and thousands of emails, and I can place another order elsewhere.” But it has now been 6 weeks, and the delivery is still nowhere to be seen. I sincerely hope I haven’t been scammed.

Edit as an answer to Habitium comment: ES-ES-00733442 [461y]
Referencia 1429170000
Son todos los numeros que he recibido, no tengo otra referencia

20 August 2026
Unprompted review
Habitium logo

Reply from Habitium

Hello Buket,

We are sincerely sorry for the experience you have had and fully understand your frustration with the delay and, especially, the lack of information throughout the process.

We have taken note of the reference you provided, ES-ES-00733442, and will review your case again with our Quality Department to check the current status of your order and the actions taken so far.

We will get back to you as soon as possible with an update.

We apologize for the inconvenience caused and thank you for providing the reference so that we can review your case.

Kind regards,

Rated 5 out of 5 stars

Timely and accurate

Timely and accurate, no delays with delivery and constant updates regarding scheduled delivery date. Very efficient service.Highly recommend, first time purchasing from company.
Bill

19 August 2026
Rated 5 out of 5 stars

Very customer oriented

Very customer oriented. Provided part that is not on the site. They responded to e-mails and confirmed with supplier that the parts are the same as the ones that I have sent pictures. Fast delivery.

11 August 2026
Rated 1 out of 5 stars

Long delivery times

They promise delivery within 3–5 days, but on the last promised day I receive an email saying that I now have to wait 10 more business days.

I continue to waste my time living without the furniture I urgently need.

29 July 2026
Unprompted review
Habitium logo

Reply from Habitium

Dear YuliaHello,

We are sorry to hear that your experience has not met your expectations.

In order to review your case and investigate what happened, we kindly ask you to provide your order number. Unfortunately, we have not been able to identify your order based on the information available in your review.

We apologize for the inconvenience caused and appreciate your cooperation.

Kind regards,
Habitium

Rated 5 out of 5 stars

Excellent company

I was very happy with the whole process from ordering to receiving goods. The goods are exceptional quality, although the fitting instructions were identical for both products, but sure we will figure it out. They were delivered in good condition, so very pleased with the whole process as I have never used the company before, but would highly recommend them.

2 August 2026

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