My KLM houses arrived beautifully wrapped and packaged with so much care. They are in PERFECT condition. I am so thrilled! They arrived very quickly too! I cannot wait to order more and complete my fu... See more
Company replied
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Review summary
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Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... See more
This business over-delivers on their promise. They went to great lengths to get us our packages on time for gift-giving. I will definitely do business with them again. The perfect gift from the Nether... See more
Company replied
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped. It is clearly stated in the website to allow... See more
Company replied
Company details
Contact info
Meander 195 C, 1181WN, Amstelveen, Netherlands
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4.6
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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It is very simple to command
It is very simple to command, it is very quick to receive, so everything is great
22 August 2026
Excellent service and quality from…
Excellent service and quality from klmhouses.com. Very professional. Thank you!
14 August 2026
Speedy responses and delivery
Speedy responses and delivery. Delightful comms and superb packaging.
16 August 2026
Worked out well. Mom will be happy.
The house arrived in Germany in a week, wrapped well. Took a couple of days after placing order till something happened, which made me worry a bit. But once order was processed, it went really quick.
9 August 2026
excellent product
excellent product; my wife loves the KLM houses!; customer service is incredibly responsive- AND NOT AN AI BOT!
26 June 2026
The order arrived very quickly and…
The order arrived very quickly and undamaged. My only suggestion for improvement would be to pack without styrofoam. It’s just not easy to unpack.
2 August 2026
They kept in touch with me almost daily…
They kept in touch with me almost daily and arrived on time in perfect condition!
Love my little houses!🥰
11 July 2026
Excellent service.
5 July 2026
On my order of 11 houses
On my order of 11 houses, 10 were correct.
I did not get a 92, instead I got something called a Wynand Folkink. Could you tell me what that is?
I can find no information about it online or on your site
9 July 2026
Shipping took longer
29 June 2026
Speedy delivery and careful packaging.
7 July 2026
you sold me House of Bols for 40 Euro…
you sold me House of Bols for 40 Euro plus 10 euro shipping,
At House of Bols I saw them for 24,95 exact same thing!!!!
What a scam !!
29 June 2026
Reply from KLM Houses
Dear Hans Timmer,
That might be, we buy them for that amount, have them in stock and sell them to our customers , so people can buy it together with other miniatures.
You also would have paid them for the Shipping (unless you go their store), so I don't get your point about that.
If you came by our place, you also would not have paid for shipping costs.
Also you could have got him for free if you ordered miniatures for 250 or more.
If you check online for example for lego, you can also find the same item for less then at Intertoys.
But I understand that you are mad at us (and probably at yourself) that you never went there before as you live in the street behind them.
Also you are more than welcome to bring it back to us, and get the amount of the miniature back.
Kind regards,
Patrick Swaab
My KLM houses arrived beautifully…
My KLM houses arrived beautifully wrapped and packaged with so much care. They are in PERFECT condition. I am so thrilled! They arrived very quickly too! I cannot wait to order more and complete my full collection. I am only needing 52 more and my set will be complete. I love collecting them and remind me so much of my favorite place. I will be buying again from here! Impeccable service.
30 June 2026
Reply from KLM Houses
Hi Bryan,
Thank you for the great review.
Glad to hear everything arrived quickly and in perfect condition. Enjoy your new houses, and good luck completing the last 52.
Hope to see you back soon!
the three delft BOLS houses arrived in…
the three delft BOLS houses arrived in excellent condition and well protected.
27 June 2026
Love it
Got my houses yesterday, love them. It will be a little souvenir for our wedding guests, I'm sure they will love them, too!
1 July 2026
Reply from KLM Houses
Hi Monika Maj,
Thank you for this great review, our apologies it took a little longer than expected. Next time we will do our best to ship it within 2 days.
Have a great wedding!
Kind regards,
Patrick Swaab
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