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Kinguin.net Reviews 

118,561
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 16,060 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find exceptional prices for a wide selection of products, often noting that deals surpass those on other platforms. The service is frequently described as smooth, fast, and reliable, with many appreciating the immediate delivery of keys. People highlight the trustworthiness of the platform and the professionalism of its operations, making purchases hassle-free and efficient. However, some people mentioned receiving invalid or non-working keys for games and subscriptions, leading to frustration. Additionally, a few other people also felt that the final cost was sometimes higher than advertised due to commission fees or discrepancies.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the fast processing and receipt... See more

Price

People report positive experiences with price, often finding great deals and competitive prices for games and... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease, speed, and... See more

Service

Clients share positive opinions on service, frequently highlighting its reliability, speed, and efficiency.... See more

Website

Users describe positive interactions with the website, often highlighting it as a great and reliable platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So, as far as grey markets go Kinguin has always been the most reliable. With Loaded (Formally CDkeys) I've had problems with about half of all keys I've purchased whereas with Kinguin I have never go... See more

Company replied

Rated 5 out of 5 stars

I have used many Game Key sites and always come back to Kinguin, no problems with keys like some others have, fast almost instant delivery. They get some great deals that others cannot match, it's par... See more

Company replied

Rated 5 out of 5 stars

Kinguin is by far one of the best platforms I have ever used. Anyone who knows Kinguin and takes advantage of its services can save a lot of money and avoid unecessary headaches. I purchased a 3-mon... See more

Company replied

Rated 5 out of 5 stars

The games I won for 1 Euro in the Kingpass countdown event keep turning out to be invalid due to incorrect information provided by the seller, "ThroneOfKeys"; a customer service representative resolve... See more

Company replied


Company details

  1. Gaming service Provider

About Kinguin.net

Written by the company

About Us

From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….

As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.

Our Customer Service

In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.

You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119K reviews

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4.6

All reviews

(118,561)

24,419 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been selling legitimate keys on…

I have been selling legitimate keys on Kinguin and strictly adhering to all marketplace guidelines. To my shock, my merchant account was suddenly suspended under the claim that I operate "multiple accounts."

This claim makes no sense. I only own and operate a single account, and as everyone knows, merchant verification requires strict personal ID and company documentation—making it impossible to randomly open duplicate accounts.

When contacting customer support, the agents provided zero evidence or specific details regarding their automated flags. They simply throw accusations without proof and close the case with no room for discussion.

Word of advice for prospective sellers: Be extremely careful when doing business here. Your account and efforts can be abruptly terminated without warning, explanation, or clear proof. Very disappointing experience.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy site for digital purchaces

I buy all my digital games and software from the site as you can find some decent offers from time to time, so far so good without any issues, tbh can't be sure about customer support, as i never needed till to date.

2 July 2026
Rated 5 out of 5 stars

Ok but…

Good price but fées are expansive but many discount on multiple site arr disposable. Subscription is too much if you don’t buy many games.

22 July 2026
Rated 4 out of 5 stars

Some flaws. Overall good

Took some time to get a response, but they were realy nice and solved my problem quickly. Other thing that was kinda bad is that they defaulted the refund method to the Kinguin wallet, I would've preferred to get the money refunded to my payment method.

22 July 2026
Rated 5 out of 5 stars

First time, loved it

Price is pretty good, delivery is fast, it's all I can expect. I tried the offer to get a random game for a very low price too, and it was pretty good imo !

22 July 2026
Rated 4 out of 5 stars

Good and Cheap

I bought Snapchat Plus for 6 Months and it was good, the product was delivered after about a day.

22 July 2026

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