KeyCommerce Reviews 

We came to Key Commerce with both of our Google Merchant Center accounts suspended for Misrepresentation, one for our US store and one for our EU store. Anyone who has dealt with a GMC suspension knows how opaque and frustrating the process can be. The Key Commerce team was the opposite of that experience. They communicated clearly at every step. No jargon, no vague promises, no radio silence.

Both accounts were fully reinstated within 30 days. For a small brand where Google Shopping is a core sales channel, that speed mattered enormously. I’d recommend Key Commerce without hesitation to any ecommerce business facing a suspension. Worth every penny.

got a gmc audit from Diego and the team, and after implementing what they recommended, store was approved. 5 star review, would highly recommend. GMC was making go insane and Diego helped me fix it.

Had a Google Ads audit done by Key Commerce and it was genuinely really good. Jo went through everything clearly - campaign structure, bidding strategy, conversion tracking, the works. No fluff, just straight answers to all my questions. Kezli was also very helpful through out the whole process. Really professional team, highly recommend if you want actual clarity on your ad account.

I had a great experience with Key Commerce.
Big thanks to Kezli, Jo, Brendan and Diego for all the support.

They helped me resolve a Google Merchant Centre suspension by carrying out a detailed audit, highlighting the changes needed and then making all updates. My GMC account was reinstated quickly, and the team even took the time to help me through a Google Ads suspension on a video call afterwards.

Very friendly, professional and knowledgeable throughout the whole process. Thank you very much Key Commerce!

Started working with KeyCommerce around 3 months ago.

I first engaged with KeyCommerce following a Google Merchant Account Suspension, which they successfully resolved, and following my positive experience with that, I decided to take them up on their Google Ads management services.

We've seen a lot of success straight off the bat after working with them - the team is very friendly, responsive (we have regular comms with them), skilled at what they do (they really know what they're doing, we have had a lot of indepth technical discussions regarding media buying), and most importantly, has your best interests at heart - they want you as the brand to turn a profit more than anything else.

Highly recommend their services!

KeyCommerce has been fantastic to work with. Kezli and the team were professional, and they worked with us to complete our GMC suspension audit, and provided a clear, step-by-step plan for the fixes. They went above and beyond to see the process through to the end - it was well worth the investment. We appreciate the fast communication and their expertise.

Keycommerce help us solve misrepresentation issue after 4-5 weeks. The Keycommerce team worked with us and had direct contact with Google to help us solve the issue.

This course is really structured and helpful. It’s great for beginners to get a clear understanding of the basics and overall framework of Google Ads.

Great super application

Fixed our google merchant centre suspension within 3 weeks of payment. Thorough communication throughout the service got our business back on track very quickly. Our website looks much more cleaner, better and well within googles recommendations now.

Look forward to working with you guys on further google ads services that you offer.

These guys are the real deal if you're looking for a Google agency that specializes in e-commerce. They are organized, data-centric, and responsible with your ad spend. I've tried a few agencies and Keycommerce is the best by far!

Diego and the KeyCommerce team are very professional with excellent customer service. We were with a marketing / website development agency that in our understanding were more into money than customer service and messed up our Google Merchant Centre main account. Diego and Sam Baldwin's team have been in frequent communication, they take their time to explain their moves and do their work neat and promptly. Totally recommended.

Diego and the team were fantastic to work with! They had us back up and running in the Google Merchant Center and Google Ads within a month or two. Very happy and would recommend.

Diego and the KeyCommerce team got my business back in business with their expertise on GMC suspensions. Diego was professional, efficient, patient and knowledgeable. I really like how KeyCommerce works 'with' you, and there is lots of communication throughout the process.

I was suspended with Google Merchant Center and Google Ads. After I had exhausted the allowed attempts to bring it into compliance on my own (Google only allows 3 before you're banned), I hired Key Commerce to help me get this resolved. Diego Yorio reached out very quickly after enrollment to ask some questions and get the ball rolling. They audited my site and GMC account, and produced a list of items that needed to be updated/corrected in order to be in compliance with GMC's policies. Diego then guided me through the audit, and made any changes on my behalf that I asked him to. When the updates were complete, Diego contacted GMC and Google Ads directly (I had been getting no response on my own, prior to hiring Key Commerce) to request another review. Google reviewed my site and determined it is now in compliance.

Diego at Key Commerce made this process as painless as possible, and I was very impressed that we got this resolved on the first attempt. Very thorough audit!

Thank you Key Commerce!

I can't recommend KeyCommerce enough! Diego and his team were incredible in helping us resolve both our Google Merchant Center Suspension and Google Ad Account Suspension. Their expertise and commitment to getting things back on track were truly impressive.

From the first consultation, they made the process easy to understand and handled everything efficiently. They kept us informed every step of the way, ensuring we knew what was happening and what to expect. The suspension fixes were done quickly, and our accounts were back up and running in no time.

If you're facing similar issues, don't hesitate to reach out to KeyCommerce. Their professionalism and dedication to their clients are top-notch. Thanks again, Diego and the team, for all your hard work!

We are a new player in the skincare space which is an extremely tricky vertical to navigate with Google. We were suspended in late June 2023 and after 4 months of relentless iteration, reviews requests and cool-off periods I hired Key Commerce to do a full audit of our site and config.

They were on the case within hours of signing up and completing payment. Our report was delivered on time in a week in a professional presentation with clear steps to mitigate the potential issues annoying Google's algorithm. After 6 months and 10 days of draining our brains with no reasonable feedback from Google it was really awesome to have fresh insights from people who truly understand the frustration of this process.

We had several exchanges after the audit to cover questions and I'm thrilled to report that we got unsuspended successfully on 01/01/2024.

Thank you for your time and effort in navigating this gruelling process. 200% worth it for the fee and the learning experience. Highly recommended.

I had a great experience dealing with KeyCommerce for my GMC/GA issues. Initially, it started as a misrepresentation issue on GMC and then my Google Ads got suspended as well and I was in a bind. I did try to fix it myself for a few weeks, then someone from Upwork tried but there was no success. Diego did a deep dive on my website, found a few potential issues and we methodically resolved each one. He then continued to communicate with Google on my behalf to get the account unsuspended. It took a while, especially because there was confusion between the GMC and Google Ads team but he remained patient and persistent - I definitely would have given it up as a lost cause. And his work paid off, he managed to get my GMC and my Google Ads account unsuspended! I'm really grateful for their service and recommend them to anyone who needs help with a Google issue.

KeyCommerce's expertise and dedication are unmatched. Nutrahara was in a dire situation with our Google Merchant Center (GMC) suspended, but KeyCommerce swooped in and turned it all around. Their thorough audit pinpointed the issues, and they provided clear, actionable steps to fix them. What truly sets them apart is their commitment — they didn't stop at just providing recommendations; they went above and beyond by contacting Google support and advocating on our behalf. Thanks to KeyCommerce and specially Diego, our GMC suspension was lifted, and we're back in business stronger than ever. 5 stars doesn't seem like enough to express our gratitude for KeyCommerce!

Working with KeyCommerce has been such a pleasure. Although the service has quite a high cost, the ROI has been incredible for us. You get what you pay for, and beyond. Our team is always responsive on Slack. Ruyi has been amazing in managing our Google Ads, constantly testing new strategies, Diego being meticulous with GMC to avoid suspensions and unnecessary risks. Michael killing the FB ads. We were at ~20x ROAS throughout November and have grown substantially in our paid ads with KC. Avging 16x ROAS since starting in September. Thanks, team.