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Company details
Written by the company
Kapsule is New Zealand’s all-in-one online marketplace, designed to make shopping simple, seamless, and local. We bring together a wide range of sellers and brands under one roof, giving customers the convenience of finding everything they need in one place while supporting Kiwi businesses at the same time. From fashion, electronics, and homeware to food, beauty, and everyday essentials, Kapsule is built to reflect the way people shop today. Our goal is to make online shopping feel effortless: easy search, secure checkout, reliable delivery, and trusted customer support. We are proud to work with independent makers, established retailers, and everything in between. Every store on Kapsule is carefully onboarded to ensure quality products and a safe shopping experience. For customers, this means peace of mind. For vendors, it means a platform that values and promotes their work. As a 100% New Zealand-owned business, Kapsule is more than just a marketplace — it’s a community. We believe in giving small businesses the tools to succeed online, while giving shoppers access to better choice, better value, and better service. Whether you’re discovering something new or shopping for everyday essentials, Kapsule is here to open doors to a world of products, made easy.
Contact info
New Zealand
- hello@kapsule.co.nz
- kapsule.co.nz
4.2
Great
21 reviews
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Hasn’t replied to negative reviews
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Quality and price very good
Quality and price very good. Quick delivery. Will definitely order again.
13 August 2026
Easy purchase
Easy purchase, fast delivery, quality product (fire top stove fan ) amazing customer service !
29 July 2026
Kapsule is the best!
Kapsule is such an amazing online store! Finally New Zealand has something like Amazon. The customer service is out of this world and I love my new slippers!
5 May 2026
That my order arrived as u said 3-5…
That my order arrived as u said 3-5 days well done 👍
24 June 2026
Braid
Timely delivery,and product matched description perfectly.I have just put the line on my reel for the next adventure.
6 June 2026
The Owner went out of his way to…
The Owner went out of his way to satisfy my purchase. Would definitely recommend this company
26 May 2026
Great service
Easy straight forward online purchase. Super fast despatch and delivery. Great packaging and great products. Very happy. Already purchased again on Sunday
26 May 2026
The item arrived super fast
The item arrived super fast.
It seems very good, I’ve only had it a few days but it is quiet and does the job efficiently
1 May 2026
Everything was exceptional from…
Everything was exceptional from delivery to quality of product.
1 May 2026
Prompt communication from customer service
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule saw to the fault quickly. Thanks.
28 April 2026
Reply from Kapsule
Thanks Rae, really glad we could sort that out for you quickly. We know how frustrating it is when something arrives faulty, especially when getting out and about isn’t easy. Hope you’re enjoying it now that it’s sorted. Thanks for taking the time to write this.
— Jesse
Kapsule is such an incredible online…
Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aussies!
8 April 2026
Reply from Kapsule
Thanks Jake, this means a lot. Keeping Kapsule NZ-owned and NZ-built is genuinely important to us, so it’s great to hear that resonates. Stoked you had a good experience with the team too, they’ll be chuffed to read this.
— Jesse
Amazing experience and my order arrived…
Amazing experience and my order arrived very quickly. Will definitely buy again. Highly recommended
12 April 2026
Reply from Kapsule
Cheers CB, thanks for the review. Fast delivery is something we lean on our vendors for and they came through on yours. Looking forward to the next one.
— Jesse
Very prompt with their response to my…
Very prompt with their response to my emails despite some delivery issues. Good follow up communications. Excellent service over all! Happy with the product! Highly recommended.
15 March 2026
Reply from Kapsule
Thanks Dhammike, sorry there were delivery issues but glad the team got you sorted. Good follow-up matters, especially when something goes sideways. Really appreciate you giving us another go and writing this.
— Jesse
Quick, quality and shipping.
Quick, quality. And the shipping cost is the reason I came here, same items from a different vendor cost about 5 times the cost to ship.
23 February 2026
Reply from Kapsule
Thanks for the review. Shipping cost is one of the things that pushed us to start Kapsule in the first place, so many NZ buyers were getting hit with absurd freight charges from offshore sellers. Glad we landed on the right side of that for you.
— Jesse
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