KOFFER.COM Reviews 

1,369
TrustScore 4.5 out of 5

4.6

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Company details

  1. Luggage Store
  2. Bag Shop
  3. Fashion Accessories Store

Written by the company

Koffer.com ist ein Online-Shop, der sich auf den Verkauf von Reisegepäck, Koffern, Taschen, Rucksäcken und Geldbörsen spezialisiert hat. Koffer.com zeichnet sich durch eine breite Produktpalette aus und bietet mehr als 200 verschiedene Marken an, die eine große Vielfalt an Optionen garantieren, um die Bedürfnisse und Vorlieben aller Kunden zu erfüllen. Bei Koffer.com finden die Kunden alles, von Hartschalenkoffern und leichtem Gepäck bis hin zu vielseitigen Reisetaschen und Rucksäcken. Darüber hinaus bietet der Shop eine sorgfältig zusammengestellte Auswahl an Handtaschen und Reiseaccessoires, die sicherstellen, dass jedes Detail Ihrer Reise mit hochwertigen Produkten abgedeckt ist. Das Engagement von Koffer.com für Qualität und Kundenzufriedenheit spiegelt sich in der sorgfältigen Auswahl von weltbekannten Marken wider. Zu diesen Marken gehören Samsonite, American Tourister, Eastpak und viele andere, die für ihre Haltbarkeit, ihr innovatives Design und ihre Funktionalität bekannt sind. Unser Kundenservice ist von Montag bis Freitag von 10 bis 16 Uhr erreichbar. Sichern Sie sich Ihren Newsletter-Rabatt und stöbern Sie in unserem Sale-Bereich. Wir bieten schnellen Versand und kostenlose Retoure.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,369)

650 reviews in the last 12 months

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Rated 5 out of 5 stars

I had two orders

I had two orders, one of which failed due to incorrect address but they quickly issued a refund (took 3 days) and when I ordered again, the delivery was successful! The item arrived safely and everything was great!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Huge variety

Huge variety, great prices and amazing products. Fast and easy payment and with multiple options.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Super impressed

Super impressed. Ordered from Norway on a monday evening, had the suitcase on saturday. Customs (outside EU) and everything set up perfect.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

I received my order on time but I got a…

I received my order on time but I got a wrong item! I contacted the customer service, they said I can return it, but I bought it during the Black Friday deal so if I try to re-order I lose the discount. No further response from customer service after explaining the situation. It is a Christmas present, and I’m doomed because of Koffer mistake.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

no free returns after all....

I have purchase a very expensive backpack on this website because it says "free returns" on top of the page and I wasn't sure if my laptop would fit in the backpack. After it arrived, I tried it and unfortunately it did not fit. When trying to return it, I was surprised by the information that the "free returns" on the website is only for Germany and I purchased from Austria.
They hide the number "3" after the "free returns" so you are mislead into thinking they do offer free returns, but NO!
I asked them to re considerate and got a no for an answer. I had to pay 20 EUR postal charges to be able to return the 150 EUR backpack I have purchase.
NEVER IN MY LIFE I purchase anything from this website again and I let all my friends now that as well.
They should make it very clear on the top of the website that the free returns are only for Germany.
I am convinced a lot of people also got mislead with the way they state this on their website.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

I can only recommend this shop in the best way

The whole purchasing process was great. The order was easy to handle, the delivery was fast and accurate and above all that the customer service is great.
Very friendly people with a great understanding of customer care. I can only recommend this shop in the best way.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is ignoring my…

Customer service is ignoring my questions.
I purchased a Campomaggi crossover bag. Unfortunately the front pocket on bag was twisted and the bag had a deeper scar in the leather too. I am aware that some leather may have scares in the surface but not that deep.
The quality of the bag is really not what I expected.

When I received my package it was poorly taped/wrapped and I received a half opened box.

30 November 2023
Unprompted review
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