FragranceGems Reviews 

182
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the impressive variety of unique middle eastern fragrances available, noting competitive pricing alongside exceptionally fast delivery times. Buyers also highlight the responsive customer service, pleasant communication, and secure, protective packaging of their delivered orders. However, some customers also noted occasional delivery issues or frustrating restrictions regarding shipping to certain international locations. A few reviewers additionally experienced problems with damaged items or reported receiving poor overall service during their purchases. Despite these specific complaints, most people remain extremely satisfied and very eager to place future orders.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Price

Clients share positive opinions on price, consistently describing costs as fair, competitive, and among the... See more

Order

People report positive experiences with order, consistently expressing deep satisfaction with fast shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fragrance Gems is a wonderful store full of an amazing range of gorgeous middle eastern fragrances. Fantastic service and a had a small query customer service where very prompt and helpful with the... See more

Company replied

Rated 5 out of 5 stars

I was sceptical at first , but ordered anyway. I was actually surprised by how fast the shipping was and to receive a good and original product , very safe delivery ! Next time I will be ordering aga... See more

Company replied

Rated 5 out of 5 stars

I have ordered multiple times from FragranceGems and it has been a great experience every time. The selection of available fragrances is great, and the prices are competitive. It has made me come back... See more

Company replied

Rated 5 out of 5 stars

So far I've made two separate orders with international shipping. They have handled everything very quickly and the parcel was with the courier already on the following day. Their prices are competiti... See more


Company details

  1. Perfume Store

Written by the company

Note: Most of our reviews can be found on our Dutch Trustpilot page! (Fragrance-Gems.nl) At Fragrance-Gems, our goal is to offer the most sought-after Arabic dupes at the lowest prices. By purchasing our perfumes in large quantities, we are able to maintain highly competitive pricing. Our assortment is small but carefully curated, ensuring you will always find the most popular fragrances. Because we are students running this business as a side hustle, we operate on very slim margins, allowing us to offer you high-quality perfumes for less than other stores.


Contact info

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(182)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great page

Great page, delivers to Slovenia with a wide selection of brands. Even if something is out of stock, there is only few day wait for it to come back. Definitely highly recommend

28 October 2026
Unprompted review
Rated 5 out of 5 stars

The European representative of…

The European representative of Bujairami perfume brand pleasantly surprised me. After placing my order, my perfume was delivered to the Czech Republic within just four days.

The quality of the perfumes is excellent, and so are the online store’s communication and customer service. They are exceptionally helpful and accommodating.

I highly recommend this online store!

25 October 2026
Unprompted review
Rated 5 out of 5 stars

Reasonable prices, fast delivery

Between reasonable prices and a fast, timely delivery...there's a lot to like about Fragrance Gems. Also ideal that they deliver popular perfumes to Dublin, that's not always been the case when I searched.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Sincerely speaking I have nothing to…

Sincerely speaking I have nothing to say. The smile of the perfume is so so nice and Qualification👌❤️.
The delivery service is perfectly well 👌 am just in love with fragrance in it

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, very neatly packaged.
The fragrance itself smells really nice and lasts a long time. Mexican Tobacco is a unisex scent, but to me it smells just a little more masculine.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience

I've ordered perfumes from FragranceGems several times and I have to say the quality is excellent, as is the service and communication with the team. The prices are really good too. If you haven't tried them yet, I definitely recommend giving FragranceGems a go and treating yourself to some amazing scents. Overall rating: 10/10.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and perfectly reliable

I've purchased from this site multiple times now and they never disappoint. The ordering process is very easy, and they have very good prices for fragrances that are hard to get elsewhere. The delivery is fast and my fragrances always arrive perfectly packaged with zero problems. I will definitely keep buying from them.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with them

If you want to buy or try some of the latest Arabian and inspired by fragrances this is the place to go! Prices are fair, shipment is fast and they let you know all about your order from the moment you press pay until the moment it arrives at your doorstep. I wish they keep this up as I find them one of the best on the market.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, competitive pricing. Always willing to assist in choices.

If you want a good fragrance and great price this is the place

16 October 2026
Unprompted review
Rated 5 out of 5 stars

I had the best experience ordering from…

I had the best experience ordering from this company! I really needed a perfume to arrive quickly, so I reached out to them, and they made sure that the order was dispatched that same day. Amazing customer service! :)

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop! Have placed multiple orders already. In general they have the lowest prices and are one of the first with new releases.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Lovely expérience

Lovely expérience, very réactive team and the sélection of items and prives are unbeatable 👌🏻 I will definitely order more perfume ❤️

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Great fragrance shop

So far I've made two separate orders with international shipping. They have handled everything very quickly and the parcel was with the courier already on the following day. Their prices are competitive, the service is great, and they quickly get the hot new items, so they are the first ones I check if I anticipate something new. Full recommendation!

19 September 2026
Unprompted review

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