Floris van Bommel Reviews 

556
TrustScore 4.5 out of 5

4.3

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Company details

  1. Shoe Store
  2. Shoe Factory

Written by the company

Welcome at the global Floris van Bommel brand shop. Dutch shoe makers since 1718. Shop men and women shoes online within 24 countries worldwide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

556 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(556)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent onlineshop

Excellent onlineshop, good handling and service and top products as well!

9 April 2026
Unprompted review
Floris van Bommel logo

Reply from Floris van Bommel

Thank you for your fantastic review!
We’re so glad you enjoyed our service and products. It’s always a pleasure to have happy customers.

Rated 1 out of 5 stars

Item not delivered - no reply from store

I made an order at 23rd of july and today at 30 of july i have no responce to my emails. they say that they need 2-3 working days to deliver. Not only i didn't recieve, but also they do not reply to my emails.
Order number INT01274269

23 July 2024
Unprompted review
Rated 2 out of 5 stars

Polite assurances but no return payment !!!…

My son in law is a client of antwerp shop. On his yearly visits from Singapore he always picks up a pair or two. This time his size was not available. Salesperson ordered for which he paid beforehand. Size was delivered but not comfortable, so was immediately returned. He was given a return
receipt with a promise that the payment would be in his account within 8-9 working days. Its more than a month there is no sign of payment. Emails have been exchanged.
They even called from Singapore . Always there is some excuse or the other. NOT EXPECTED FROM A CLASS SHOP LIKE THAT. giving 2 stars as Antwerp salespersons are polite.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

I ordered shoes directly on their…

I ordered shoes directly on their website. Just don't ! They have a very bad customer service. They don't even respond when you send an email to the address they communicate on their website.

6 July 2023
Unprompted review
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