FLYERALARM Reviews 

FLYERALARM SPORTS = Really bad! I orderd 1 month ago and did receive 2 items from the 24 items I ordered. There is no any chance of making contact with them. I tryed to call them so many times a day and the recorder is saying that you can reach them from 10 till 5 but if you call you have to wait at least 30 minutes till 1 hour and than if they need to solve a problem they trow on the phone and disconnect you. I think its a SCAM.

Good service, looks exactly as I wanted.

Tip Top Service.. Used Chat GPT to decide the paper quality etc. perfect results at an unbeatable price point.

Ordered business cards with full-colour backs, but the cutting was completely off – every card now has an unwanted white border. Out of 75 cards, only 9 are usable. When I contacted customer service, I was told this is “a margin of error.” After a long back-and-forth, they offered a 30% discount on the unusable cards.

This is the second time I’ve ordered full-colour cards here. The first time, the printing and cutting were perfect, so I know they can get it right. Unfortunately, they refuse to fully take responsibility when they make a mistake. Extremely disappointing.

I made several larger orders, they came quite late, incorrect even thought i communicated about it on email and asked help and i got feedback that all is okay to rpint, the results where incorrect cutted, 20% where damaged and when it came to refund i got nothing back at all. I ended up losing time, money and energy. So i do not recommend this service.

very good with high quality and easy to order and get the item at home.

No responsibility taken by this company for problems they themselves create. Their 'precheck' (cost 15 euro) gives no detail on what is wrong with a file. So you have to call support, which puts you on hold for hours, or just hangs up (happened 9 out of 10 calls), taking hours and hours. Then if you speak to someone, the employees give you entirely wrong information about delivery dates and procedures, promise to call you back when they do not, and then push through faulty print jobs, taking zero responsibility, and just blame the customer. Result: Our important lustrum book (paid extra for express service), was pushed through against all agreement, and caused huge costs and late delivery.

Great customer service and a very supportive team. They are quick and their products are of high quality.
I had a great overall experience working with them. :)

Service like a low cost-airline - try to upsell services for which you do not get anything, which is borderline fraud.

Example: If you order the data check which is charged additionally, they will ask you thereafter if you want to approve printing of the uploaded file. If you assume that this is pending the additionally-paid data check, you're wrong. Clicking this button will waive the value of the data check - yet they will still charge for it.

I called the Austrian customer service, talked to Martin Zeman and he basically said that it's my risk to click both and that this is their standard operating model, basically admitting to trying to making money with unclear instructions (thus my claim to this being borderline fraud).

Top of All - High Qulaity Custmer Sevice and Products - Then Vera Affordable Prices, Huge variety of Printed Materails. Perfect Ordering, Billing and Delivery .
What can more to excpect ! No More

Had issues with my files and the Christina was extremely helpful.

Quick, easy, and dirty cheap

Disgraceful. I received someone else's order, complained immediately on a Thursday afternoon. First news from Flyeralarm arrive on Monday, saying there's a package on its way to me. I am still annoyed that I had no news, but hope they rectified the error. Lo and behold, the second parcel I receive is also from some other client. In the meantime the event for which I ordered printed materials is very close, so I will have to order from a different company - a better one, paying a premium for an urgent delivery, because this company is useless. Mistakes can happen but the slow and useless customer service is apparenty on par with their shipping and handling. Do not use. Will never be using them again. Moo.com, VistaPrint, anyone but Flyeralarm.

Low quality of products and awful customer service when requesting a return. Email trail of 30+ emails with me having to explain myself multiple times to different people because no-one bothered actually reading the emails and then still no outcome after months

We had problem initially to place the good format, but once it was approved, the production and the rest was great. Delivery time, printing color, quality of paper.

Easy directions, fast communication. Fast shipping, goof quality labels

Great support. They helped me order exact product and also gave me great advices along the way. Website and product quality is also very high. I am very satisfied and will continue to use this service.

I really love the quality and countless options that Flyeralarm has for stickers. They are quick and I think that the product meets and goes above expectations.

I've been using Flyeralarm for many years when I was still living in Germany and I have never been unsatisfied. Good products, quality, easy automatic ordering process and fast delivery. I never had a reason to get in touch with their customer service.
Then I moved to Sweden and the problems started.
The quality and production process (everything is manufactured in Germany) are still the same - good and fast. But both, delivery and customer service, are a disaster!
Despite a not so good experience some years ago, I've recently been ordering flyers for a client. They were supposed to be used on a fair and I needed them latest yesterday evening. The data was uploaded and released on Monday morning last week and regarding Flyeralarm's production and shipping schedule it should have been delivered by now, even at their Standard rate. Nevertheless since I didn't want to take any chances I even chose the Express option, with delivery until the end of last week, but the order didn't arrive. On Monday morning this week UPS tracking status changed to a planned delivery during the afternoon the same day, but it never took place and the status was changed to a non specified later date. Yesterday morning I filed a claim and informed Flyeralarm's Swedish customer service about the problem. No reaction. Therefore I filed another claim early this morning. No reaction. Meanwhile the second claim is marked as "denied", but I still didn't get ANY response regarding the problem!
It is really a shame how this company (at least the for the Swedish market responsible division) is dealing - or like in this case not dealing - with customer claims.
Good products and a flawless in-house production process don't matter much if you don't receive your products. A little effort of a customer service representative could probably have fixed the situation before it turned into a problem. Now Flyeralarm lost a repeat customer and I have a long-term client standing on a trade fair without promotional material.

High quality product and professionali assistance