Findex Reviews 

65
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, highly knowledgeable, and always ready to sort out any difficult taxation or financial problems. Consumers deeply appreciate the professional guidance provided during complicated tax seasons, noting that the experienced team makes the entire process exceptionally positive, stress-free, and easy to understand. People also highlight the wonderful long-standing relationships built with advisors who consistently offer reliable, polite, and friendly service year after year. Clients happily recommend these trustworthy professionals for their prompt communication, efficient back-up support, and effective wealth management strategies.

What people talk about most

Service

Reviewers express high satisfaction and positive feedback about service, highlighting knowledgeable advisors... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliability and security are particularly important for this type of business. Findex has done this well for many years. Staff are very helpful and quick to sort out any problems. It's also good to, m... See more

Rated 5 out of 5 stars

Danielle was fantastic and has been amazing over the last years we have meet with her. Nothing is a bother and she will help out or ask others when we have any questions to ask. Danielle is happy to r... See more

Rated 5 out of 5 stars

I have used Findex in Dalby for a number of years now. They are always very welcoming when you arrive or on the phone. My experience with various accountants when we had a tricky tax problem to solve... See more

Rated 5 out of 5 stars

I have dealt with Findex for many years. I have always found them to be professional and efficient. The staff are knowledgeable, congenial and only too happy to explain processes.


Company details

  1. Accounting Firm
  2. Accountant
  3. Alternative Financial Service
  4. Bookkeeping Service
  5. Financial Consultant
  6. Non-Bank Financial Service

Information provided by various external sources

Findex is one of Australasia’s leading provider of integrated financial advisory and accounting services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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No recent history of asking for reviews

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4.8

All reviews

(65)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust, Knowledge and Commitment

I have entrusted Findex with my late mother's investments for over a decade, and my own now for many year. I find the company and advisors knowledgeable and committed to ensuring the best financial advice and investment strategy for wealth management.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful people for a whole of financial approach.

I have used Findex in Dalby for a number of years now. They are always very welcoming when you arrive or on the phone. My experience with various accountants when we had a tricky tax problem to solve was very very good. They worked as a team to solve it for me. My normal accountant Sean is very knowledgeable and is willing to assist me with any questions I might have. If he can’t answer at the time he will get back to me in a timely manner. He will also tell me if he can’t advise me on something but let me know what to do to get answers. I like his honesty the most. He is wonderful to work with. Everyone I have dealt with there have been wonderful in their treatment of me as a client and their willingness to help with my financial situation. I highly recommend them as a whole of approach to financial management. Thank you.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Tax time made easy

I have dealt with Findex for many years. I have always found them to be professional and efficient. The staff are knowledgeable, congenial and only too happy to explain processes.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Damian Smith

Damian Smith
Experienced professional
Excellent communicator
Understands business
Invaluable business and tax advice / services

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Service is excellent

Service is excellent.
Very prompt
Communication is great
Solves our queries and problems to our satisfaction
Back up service is above reproach.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

The team at Tenterfield Findex…

The team at Tenterfield Findex (Kristen, Lauren and Jess) were very professional and knowledgeable where our taxation matters were concerned. We had only decided this year to give Findex Tenterfield a go after having been with our previous accountant, (who was retiring from his business) for over 25 years. We were initially hesitant to be starting with a new accountant but have been very impressed by Tenterfield Findex and wouldn't hesitate to recommend them to anyone.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

A smooth tax time.

In the complicated area of tax, Findex and their very experienced staff make the whole process a positive and easy to understand experience. Always prompt and efficient, it makes doing my Tax return an easy and stress free experience. Highly recommend.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, timely, personal advice. Decades of trustworthy financial advice from their Townsville office.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Peace of Mind with Findex

Rob at Findex has been unfailingly helpful, knowledgeable, polite and friendly. I feel supported and secure in my retirenent transition and highly recommend the company.

11 November 2025
Unprompted review

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