Filstorage Reviews 

1,083
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more

Rated 5 out of 5 stars

Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more

Rated 5 out of 5 stars

Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.

Rated 5 out of 5 stars

I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more

Company replied


Company details

  1. Wholesaler
  2. Business to Business Service
  3. Hardware Accessories Store
  4. Office Supplies Store
  5. Storage Facility
  6. Warehouse

Written by the company

Filstorage has delivered commercial storage & display solutions since 1991. From storage bins to racking and shelving, we can help you make the most of your space. Shop online or call us directly for assistance. We aim to deliver most items within 2-3 working days.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,083)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I placed an order on December 18th and…

I placed an order on December 18th and was informed it would arrive by December 23rd. Unfortunately, there has been no update or confirmation email about the delivery status, and I'm eagerly awaiting information on when to expect it.

22 January 2026
Unprompted review
Filstorage logo

Reply from Filstorage

Morning Tina, thank you for getting in touch and we are sorry to hear you are still waiting foryour order. As you've placed an organic review, we cannot track your order, and we have not had an order placed under your name on 18th December (or any other date). Please could you get in touch with us and provide your order number, so we can get this sorted for you. Our Sales office is open now 01430 410 450 or sales@filstorage.com

Rated 1 out of 5 stars

DO NOT BUY

Box came with a cracked drawer and received a new one and when fitting to van it cracked in 5 different places including the drawer slitting after a couple days I would highly recommend nobody buys this item as it is a complete waste of money, far too fragile and costs far too much

4 January 2026
Rated 5 out of 5 stars

Outstanding customer service

I wholeheartedly recommend shopping at Filstorage. While assembling the wardrobe (looks solid so far), a small accident happened and one part cracked. After contacting the company’s representatives, I received immediate assistance, and the damaged piece will be sent to me via express delivery. Excellent service!

18 November 2025
Rated 1 out of 5 stars

Products was damaged

Products was damaged. The exit box was I damaged, the bubble wrap was I damaged so must of been packed damaged. Really disappointed and will never purchase another product. I have however spoke to to a lady who I forwarded photos of damaged products. Then I get a message to say say I get 5%discount off next order. How insulting. 😡😡

21 November 2025
Rated 5 out of 5 stars

Excellent product.

Goods arrived quickly, appropriately packaged. Did not want to give feedback until item in use. Easily put together by 1 person, once you decipher t6he instructions. Cupboard is a bit of a tardis, loads of storage and rolling fronts give easy accessibility. Very impressed.

25 October 2025
Rated 3 out of 5 stars

A rather flimsy item

Can’t fault the ordering and delivery process but sadly I’d say this is quite a flimsy work station and it was not at all easy to build. Once it was eventually up it seemed a little buckled and at first the drawer wouldn’t go in as intended - sitting squint. We thought we might have attached the runners incorrectly but no. It didn’t sit straight no matter how we fitted them. After a lot of tweaking and finally getting the desk top and ledge / shelf on, it straightens a bit and enough for the drawer to almost go in straight. However in doing so, the corner of the top got damaged and if we try to move the thing, that jumps back out. It wasn’t expensive but I guess you get what you pay for . It will do for now and is functional for what I need it for .

10 October 2025

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