Formuland Reviews 

4,246
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 595 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, alongside a wide selection of top-quality international baby formulas that little ones genuinely love. Consumers also appreciate the incredibly helpful and responsive support team, noting that staff members are always ready to assist with orders and provide wonderful guidance. However, some reviewers were not happy with occasional shipping mishaps, mentioning that cans occasionally arrived damaged, broken, or spoiled. A few other people also felt that unexpected delivery delays, such as packages getting stuck in customs, caused frustration when trying to receive purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of international... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive, kind,... See more

Delivery service

Consumers find delivery service to be positive and remarkably fast, with international packages often... See more

Order

People report positive experiences with order, highlighting a simple and straightforward checkout process.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our baby boy is now 8 months old and flourishing thanks in part to our friends at Formuland. They provide the best quality formulas in the world at the best prices while treating every customer magnif... See more

Company replied

Rated 5 out of 5 stars

Have had nothing short of an amazing experience ordering my babies formula every month from Formuland. They have the most incredible customer support, to the point where they reach out to me when it l... See more

Company replied

Rated 5 out of 5 stars

We have loved this company since we had our first child back in 2023. Our Dutch Friends recommended them and we never had to look for another place. Timely orders, great quality, wide selection and... See more

Company replied

Rated 5 out of 5 stars

I don’t have a mail box where I live so I typically use my PO Box when having things shipped or mailed to me. While waiting for my order the Formuland Team reached out to me via email to let me know t... See more

Company replied


Company details

  1. Baby Store
  2. Online Food Ordering Service
  3. Organic Shop

Written by the company

Founded in 2014, Formuland is a trusted, parent-founded retailer specializing in premium European baby formula, organic infant formula, toddler milk, and baby nutrition products. We proudly serve families across the United States and Canada with carefully sourced products from Europe's most recognized brands, including HiPP, Holle, Kendamil, Jovie, Lebenswert, Nannycare, and Kabrita. With more than 1,000,000 orders served, parents rely on Formuland for organic baby formula, goat milk formula, cow's milk formula, hypoallergenic formulas, anti-reflux formulas, toddler milks, baby cereals, snacks, and essential feeding products delivered directly to their door. All products are sourced through verified manufacturers and authorized wholesale partners to help ensure authenticity and freshness. With warehouses in the United States, Germany, the Netherlands, and the United Kingdom, we offer fast air shipping and dependable delivery throughout the U.S. and Canada. Whether you're searching for HiPP Formula, Holle Formula, Kendamil Formula, organic baby formula, goat milk formula, European infant formula, toddler nutrition, or trusted European baby products, Formuland is committed to supporting your family's feeding journey with exceptional service and peace of mind. Parents also trust us for baby formula online and organic baby food delivered with care. Caring for Families, One Little One at a Time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,246)

529 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service

I don't usually write reviews, but the team at Formuland deserves it. Ordering baby formula online can make you anxious, but their team makes the entire process seamless. They are always fast to reply, super helpful with stock questions, and incredibly polite. You can tell they actually care about their customers. I won't buy my formula anywhere else!

6 September 2026
Unprompted review
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Reply from Formuland

Hi Bahaa, thank you so much for taking the time to leave us such a thoughtful review! We completely understand how stressful ordering baby formula online can be, so hearing that our team gives you complete peace of mind means everything to us. Caring for our families is at the heart of what we do, and knowing you won't shop anywhere else is the highest compliment we could receive. We truly appreciate your support and look forward to continuing to serve you!

Rated 5 out of 5 stars

Always an excellent experience

Always an excellent experience! Our formula is hard to find, and Formuland almost always has it in stock. I had an issue with a can (at no fault to Formuland), and they quickly remedied the issue. The person I emailed with was so very nice and helpful. Faithful customer. Highly recommend! Thank you 🙏🏻

18 May 2026
Unprompted review
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Reply from Formuland

We are so happy to hear that we could assist you with your formula needs and resolve the issue quickly. We truly appreciate your kind words and continued loyalty. Thank you for being a faithful customer!

Rated 5 out of 5 stars

Best Customer Service

Reached out in regards to needing formula for my little one and they helped me better understand the differences between each formula. I was able to then place an order which should be here in a few days. Also their customer services and their response time is pretty quick vs waiting for days for someone to respond.

3 September 2026
Unprompted review
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Reply from Formuland

Thank you so much for your wonderful review! We're so happy to hear that we could help you understand the different formulas and that our customer service team was quick and helpful. We appreciate your kind words and are glad to know your order will be with you soon!

Rated 5 out of 5 stars

I love how quickly they ship an order

I love how quickly they ship an order. They sent a free item to try and it was amazing. I love that they guarantee satisfaction. 🩷

27 August 2026
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Reply from Formuland

Hi Brianna, thank you so much for taking the time to leave us such a sweet review! We are so glad to hear that you love our fast shipping and enjoyed trying the free gift. Knowing that our satisfaction guarantee gives you peace of mind truly makes our day. We appreciate your support and look forward to continuing to serve you! 🩷

Rated 5 out of 5 stars

Baby formula order_ quick and easy

I needed to order formula for my grandson who would be visiting with his family from Chicago. The ordering process was very easy and the shipment arrived in time. Thank you! I know my daughter has been getting her formula from your company for months and highly recommended I order from you. I only needed that one order and am grateful to your company for making it easy and for delivering promptly.

19 August 2026
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Reply from Formuland

Hi Patrice, thank you so much for taking the time to leave us such a sweet review! We are so happy to hear that ordering formula for your grandson's visit was quick and smooth, and that it arrived right on time for his arrival. It means the world to us that your daughter trusts us for her formula needs and recommended us to you. We hope you had a wonderful visit with your family, and we are always here if you ever need anything for future visits!

Rated 2 out of 5 stars

Poor customer service

I think this company has a good supply, but when I have an issue with a large and expensive order that expired two months after arrival and asked for a partial replacement they refused.

No where on their website does it tell you the expiration date of the pre made formula and when it arrived I was surprised it was so soon otherwise I would have not made such a large purchase.
This was several months ago and since I have stopped shopping with formuland.

14 February 2026
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Reply from Formuland

Hi Sarah, thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how disappointing it is to feel rushed using an order. Because Ready-To-Feed formulas have a naturally shorter shelf life due to their delicate, preservative-free ingredients, we make sure to note this on our product pages. However, we regret that this wasn't clearer during your purchase and that our resolution left you unsatisfied. We appreciate your past support and will use your feedback to make product details even more prominent for all parents.

Rated 5 out of 5 stars

Been buying from them for almost 3…

Been buying from them for almost 3 years now. I have 3 under 3. Their shipping time is very good and customer service is great as well. Very responsive and reasonable waiting to resolve any issue that may come up. Thank you very much Formuland

1 September 2026
Unprompted review
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Reply from Formuland

Hi Udoka, thank you so much for taking the time to leave us such a kind review! 3 under 3 is an incredible journey, and we are so honored to have been a trusted partner for your family over the last three years. We are thrilled to hear that our fast shipping and customer support team have made things a little easier for you along the way. Thank you for your continued support, and we look forward to continuing to serve you and your little ones!

Rated 5 out of 5 stars

Great company

Great company. I can trust that they will carry good products and always arrive quickly. Reliable and trustworthy.

7 May 2026
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Reply from Formuland

Hi Amelia, We’re grateful for your continued trust in Formuland! Knowing you can count on us for quality products, fast delivery, and reliable service means so much to our team. Thank you for choosing us!

Rated 5 out of 5 stars

As Good as it Gets

Our baby boy is now 8 months old and flourishing thanks in part to our friends at Formuland. They provide the best quality formulas in the world at the best prices while treating every customer magnificently. This was really a blessing to find! Kendamil BioNature is amazing.

30 August 2026
Unprompted review
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Reply from Formuland

We are absolutely thrilled to hear that your baby boy is flourishing and that we could play a part in his healthy development! It warms our hearts to know that you've found our formulas to be of the best quality and that our customer service has been magnificent. We are so happy to have been a blessing to you!

Rated 5 out of 5 stars

Have had nothing short of an amazing…

Have had nothing short of an amazing experience ordering my babies formula every month from Formuland. They have the most incredible customer support, to the point where they reach out to me when it looks like a package hasn’t been delivered yet to ensure I know its whereabouts. Hard to find this level of customer service in today’s world. Cannot recommend Formuland enough! They truly are the most kind, thoughtful, and genuinely helpful team over there and you will be in great hands ordering for you little one.

29 August 2026
Unprompted review
Formuland logo

Reply from Formuland

We are so incredibly happy to hear about your amazing experience with us! It truly brightens our day to know that our customer support team has been able to provide you with such a high level of service, especially when it comes to ensuring your baby's formula arrives safely. We understand how important reliable delivery is, and we're dedicated to going the extra mile. Thank you for your wonderful recommendation; it means the world to us that you recognize our team's kindness, thoughtfulness, and genuine helpfulness. We are always here to support you and your little one.

Rated 5 out of 5 stars

Very pleased with Formulaland’s…

Very pleased with Formulaland’s selection of formula and customer service. I love that they make the return process hassle free if your baby does not like a new formula that you tried. The customer service is very responsive and helpful.

27 August 2026
Unprompted review
Formuland logo

Reply from Formuland

We are so pleased to hear that you are happy with our selection and customer service! We understand that finding the right formula can be challenging, and we're glad our hassle-free return process and responsive team have been helpful for you.

Rated 5 out of 5 stars

Very trusted

They are the only place i would order kendamil from! I have 2 kids, and have always ordered from them with no issue. They have super fast shipping all the way from UK to the US in just 3 days!

2 May 2026
Formuland logo

Reply from Formuland

We're so happy to hear we're your go-to for Kendamil! We truly appreciate your continued trust in our service for your little ones.

Rated 5 out of 5 stars

Awesome customer service support!

I don’t have a mail box where I live so I typically use my PO Box when having things shipped or mailed to me. While waiting for my order the Formuland Team reached out to me via email to let me know they don’t ship to PO Boxes for international orders (which is totally understandable). They reached out to FedEx for me and resolved the issue immediately! I received my order the next day. Their response time was super quick and they provided me updates along the way! I am super happy with the way they handled everything. They have a great customer service team! I will definitely be ordering from Formuland again!

24 August 2026
Unprompted review
Formuland logo

Reply from Formuland

We are so delighted to hear about your positive experience! It's wonderful to know that our team was able to quickly resolve the shipping issue with your PO Box and keep you informed every step of the way. Providing excellent customer service and ensuring a smooth delivery is always our top priority. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

I got the hipp HA and it is easier on…

I got the hipp HA and it is easier on her tummy, with other formulas it has her constipated spit up so much. But with this one she poop regular and less spit ups. Fast shipping!

16 August 2026
Formuland logo

Reply from Formuland

Hi Alexia, thank you so much for taking the time to leave us a review! We are so happy to hear that HiPP HA has been so much gentler on your daughter's tummy, keeping her regular and reducing those spit-ups. We know how much of a relief that is! Thank you for trusting us with your formula needs, and we look forward to continuing to provide you with fast shipping!

Rated 5 out of 5 stars

Resolved my issues with lighting speed…

Resolved my issues with lighting speed when it came to communication I’ll bet anyone $100 if you email them with an issue to be resolved you’ll get a response in the next 10 seconds of you sending that email the most remarkable customer service I’ve ever experienced thanks yall :)

24 August 2026
Unprompted review
Formuland logo

Reply from Formuland

Hi Emin, thank you so much for taking the time to leave us such an incredible review! We love that our customer support team prides itself on being lightning fast, so hearing that you had the most remarkable experience truly made our day. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

This formula has been a life saver

This formula has been a life saver. I wish we could get this formula at retailers near us. It’s the best we’ve found. I’m so glad we could get free shipping when buying two cans!

10 August 2026
Formuland logo

Reply from Formuland

Hi Magan, thank you so much for taking the time to leave us such a sweet review! We know how stressful it can be trying to find the right formula, so we are thrilled to be your reliable source and that our two-can free shipping option helps make stocking up easier for your family. We truly appreciate your support and look forward to continuing to serve you!

Rated 5 out of 5 stars

Great products

Great products, great customer service, and quick shipping! I needed to update my order to different stage formulas and their customer service did so quickly with no issue—thanks again!

22 August 2026
Unprompted review
Formuland logo

Reply from Formuland

Hi there, thank you so much for taking the time to leave us such a kind review! We are so glad to hear that our customer service team was able to quickly adjust your order stage so you got exactly what you needed without any hassle. We truly appreciate your support and look forward to serving you and your family again soon!

Rated 5 out of 5 stars

They provide excellent service when you…

They provide excellent service when you contact them; they respond quickly to emails, and shipments arrive on time.

21 August 2026
Unprompted review
Formuland logo

Reply from Formuland

We're so happy to hear that you've had such a positive experience with our service! We always strive for quick responses and timely deliveries, and your kind words truly mean a lot to us.

Rated 5 out of 5 stars

Best customer service

Best customer service, so quick! Was also shocked to get my formula so quickly.

14 July 2026
Unprompted review
Formuland logo

Reply from Formuland

We're so happy to hear you had such a positive experience with our customer service and the speed of your formula delivery! Thank you for sharing your kind words.

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