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EzyDog Reviews 

403
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable quality of the products, mentioning that harnesses, leashes, and collars are exceptionally well-designed and fit their active pets comfortably for daily walks. People also appreciate the smooth online ordering processes and exceptionally prompt delivery times that make purchasing essential pet supplies entirely convenient and hassle-free. However, some customers also noted occasional difficulties with sizing guides, stating that certain items did not fit properly or required exchanges. A few reviewers additionally experienced unexpected delays with shipping or frustrating issues with missing parcels within the postal mail system.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the durable materials, true... See more

Quality

People report positive experiences with quality, expressing high satisfaction with well-made and durable... See more

Order

Clients share positive opinions on order, frequently highlighting the quick and seamless online purchasing... See more

User experience

Users describe positive interactions with user experience, highlighting how simple the website is to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ezydog has great products and the quality is always good. We recently bought our Border Collie the Express Harness with name labels in M Blue and we were really impressed with the way it fits, the eas... See more

Company replied

Rated 5 out of 5 stars

Really happy with the EzyDog Road Runner Leash. The quality is excellent and it feels really well made. My favourite feature is being able to use it hands-free around my waist or over my shoulder, whi... See more

Company replied

Rated 5 out of 5 stars

I recently bought personalised name tags for my Ezydog harnesses. The online ordering process was easy and delivery was prompt. The colours were the same as they appeared online. Easy to apply the lab... See more

Company replied

Rated 5 out of 5 stars

Website was easy to find and navigate even for an old school 58yr old. Product is simply beautiful. Not only does it look fantastic, it has been very well designed. My 11 week old puppy didn't try c... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 19120196107

  1. Pet Store
  2. also in
  3. Pet Supply Store

Written by the company

EzyDog has been designing dog gear on the Gold Coast since 1995, when founder Luke Hatcher built the Cujo, the world's first shock-absorbing dog leash, from water ski rope and shock cord in his garage. Thirty years later, EzyDog is still family-owned and run by the Hatcher family, and you'll find our gear in independent pet specialty stores across Australia and around the world. The range covers harnesses, leashes, collars, car restraints, lifejackets, beds and outdoor gear, and every product is built to solve a specific problem. The Chest Plate Harness spreads the load away from the throat. The Zero Shock leash absorbs sudden lunges so walks stay comfortable for you and your dog. The DFD lifejacket keeps dogs visible and buoyant on the water, from the beach to the boat. It's gear designed for Australian conditions and the people and dogs who use it here. When you shop at ezydog.com.au, standard shipping is free on orders of $85 or more. Orders are processed within 48 hours on business days, and metro deliveries usually arrive within 1–5 business days of dispatch. We offer 30 days returns and exchanges and a 1-year warranty against material defects and workmanship. Our customer service team can be reached on enquiries@ezydog.com.au. We read every review and use your feedback to keep improving our products and service. Thanks for helping other dog owners find gear that works.

Why dog owners choose EzyDog

Written by the company

Designed to solve real problems
Engineered dog gear since 1995, from the shock-absorbing leash to the Crosscheck Harness for dogs that pull.
Free shipping on orders $85+
Orders are processed within 48 hours, with metro delivery usually in 1–5 business days from dispatch.
30-day returns
Wrong fit or changed your mind? Return unused items with tags within 30 days for a refund, exchange or store credit.

1 year warranty

Guaranteed against material defects and workmanship

EzyDog products are guaranteed against material defects and workmanship for one year from purchase (this doesn't cover chewing or abuse). The 1 year warranty does not include custom name labels and clean-up products.

Contact info

Promotion box for EzyDog

The Final Fetch – 40 to 50% Off

Best deals on selected harnesses, leads & collars, while they last.

4.8

Excellent

TrustScore 5 out of 5

403 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(403)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

FINALLY THE BEST HARNESS

We have finally found a Harness that in no way restricts our dog from running, it is light, & so easy to put on where other Harnesses we have had are too tight around legs, neck and not through incorrect measurements.
Our dog is so much happier now.
We also brought the Ezydog Water Harness which is an absolute winner. Our dog is crossed with Corgi/ Dashound and could not swim to far without going sideways, but with this new Floatation Harness he swims and swims, best money we ever spent.
Thanks Ezydog.

21 October 2026
Rated 5 out of 5 stars

A perfect fit

Using my pups weight as a guideline I ordered the XXS harness for her. It is a perfect fit but she still has has room to grow. I feel confident to walk her knowing that she is secure and comfortable. She looks so cute in pink. The service and delivery was excellent considering we also had her name tags made.

20 October 2026
Rated 4 out of 5 stars

Small Harnesses

Several weeks ago I purchased a xs mesh harness for my 4 month old Cavoodle.
On first outing at the park she was able to pull against lead get herself out of it.
Scary experience for her and myself
as she was doing zoomie’s every where.
Got her home and ordered 2xs which arrived today and she has been for a walk with no issues.
The harness is well made, designed and Coco appears comfortable in it.
Thank you

20 October 2026
Rated 2 out of 5 stars

Item has not arrived.

Item has not arrived.
Tracking indicates that it has been to two different places in Queensland so far.... but all is not lost... item was due to be delivered yesterday.... but it wasn't.

20 October 2026
Rated 5 out of 5 stars

Bold & Stylish

The name tags for our dog harness are bold and stylish, with good tough velcro that survives surf and sun and sand. They were well priced and delivered quickly.

13 October 2026
Rated 5 out of 5 stars

Quality was amazing and fast delivery!

Quality was amazing and fast delivery!

19 October 2026
EzyDog logo

Reply from EzyDog

Hi there, thank you so much for the review! We're so glad you love the quality and that your order arrived quickly. 🐾

Rated 5 out of 5 stars

If my dog is happy, I'm happy

All items are of good quality. My dog is comftable in all products we are using.

Delivery has been on time and items arrive in good condition.

19 October 2026
EzyDog logo

Reply from EzyDog

Hi Toni, thank you so much for the review! We're so glad your pup is comfy in all their EzyDog gear. Happy dog, happy owner! 🐾

Rated 5 out of 5 stars

One of the best dog products out in the…

One of the best dog products out in the Australian market. They really understand and studied what could be a better option for our furry friends. You noticed the difference on their products compared to others.
For me its class A.

19 October 2026
EzyDog logo

Reply from EzyDog

Hi Jaime, thank you so much for the kind words! We put a lot of thought into every product, so we're so glad you can feel the difference. 🐾

Rated 5 out of 5 stars

Great product variety and quality

Great product variety and quality, easy on line shopping and order fulfilment. Not the first time I've shopped EasyDog and won't be the last, best quality products by far!

12 October 2026
EzyDog logo

Reply from EzyDog

Hi Chris, thank you so much for the review and for shopping with us again! We're so glad you love the range.

Rated 5 out of 5 stars

Great exchange process

Had to exchange the size - easy and quick process.

12 October 2026
EzyDog logo

Reply from EzyDog

Hi Lynsey, thank you so much for the review! We're so glad your exchange was quick and easy. 🐾

Rated 5 out of 5 stars

Happy repeat customer

This is my third purchase of Ezydog’s orthopaedic bed. I love how easily it comes apart for washing and my old dogs won’t sleep on anything else. This last purchase was to give us a spare to ease anxiety on dog bed washing day. Both the foam and the covers are very sturdy and show minimal wear after for the oldest one more than 2 years use.

12 October 2026
EzyDog logo

Reply from EzyDog

Hi Darien, thank you so much for the review, and for coming back for your third bed! We love that your old dogs won't sleep on anything else, and a spare for washing day is such a great idea.

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