Exoticca  Reviews 

34,811
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 4,861 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the local staff and professional tour guides are exceptionally knowledgeable, friendly, and wonderfully organized throughout their memorable adventures abroad. Consumers also deeply appreciate the generally smooth booking process and the dedicated assistance provided when planning their dream vacations across various international destinations. Some reviewers were not happy with customer service, mentioning frustratingly long hold times and completely unhelpful responses when trying to resolve urgent booking problems. A few consumers additionally experienced unexpected difficulties regarding flight arrangements, restrictive baggage options, and rigid scheduling details during their trips.

What people talk about most

Staff

People report positive experiences with staff, highlighting the knowledgeable and supportive nature of both... See more

Holidays

Users describe positive interactions with holidays, expressing satisfaction and excitement for their... See more

Service

Clients share positive opinions on service, noting that tour guides and travel advisors are exceptionally... See more

Booking process

Customers had ambiguous experiences with booking process. Many reviewers found the online and phone... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The agents I spoke to were helpful. I do not like how the prices change sometimes within a few hours in the same day. Very stressful and confusing! The hold for reservations should be for a... See more

Company replied

Rated 5 out of 5 stars

We travelled to Türkiye in August with parents and family friends. We found the itinerary suited to what we wanted to do - inland and Cappadocia. We found the guide very knowledgeable and offered some... See more

Company replied

Rated 5 out of 5 stars

I rang up and got a gentleman who helped me through the complete buying process, who checked and double checked my requirements. Explained everything to me and did the complete booking over the phone... See more

Company replied

Rated 5 out of 5 stars

From start to finish, our trip to Italy was first rate. Everything Exoticca said they would provide, they provided. Our Tour Leader, Jacopo Merlo was very knowledgeable and available 24/7 to help with... See more

Company replied


Company details

  1. Travel Agency

About Exoticca

Written by the company

EXOTICCA - Extraordinary Travel Crafters

Who we are Exoticca is an online tour operator made up of passionate travel experts whose goal is to help travelers worldwide fulfill their dreams.

Our in-house experts carefully craft extraordinary travel packages at never-before-seen prices to give you a truly unforgettable experience.

Our promise to You Traveling with Exoticca means you can visit the farthest corners of the earth at the click of a button, thanks to our innovative technology and simple booking process.

Our long term partnerships with trusted local providers open doors to places you never knew existed, so that you can travel far and care-free.

Our commitment to You We believe in the transformative power of travel and are committed to helping more people across the world enrich their lives with extraordinary cultural exchanges.

Our itineraries combine iconic destinations with authentic local encounters, ensuring you breathtaking experiences as you travel through your bucket list.

Get in touch Our international team of travel experts are always on hand to assist you with your booking. Get in touch today.

US: +1-888-488-0592
CA: +1 778 807 9750
UK: +44 20 8068 3176
ES: +34 919 01 15 89
FR: 01 76 41 02 29

For an effortless booking process, book through our website: www.exoticca.com

Exoticca

Written by the company

Trips created by destination experts
Quality guaranteed
The best prices

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35K reviews

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4.4

All reviews

(34,811)

4,965 reviews in the last 12 months

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Rated 5 out of 5 stars

We had so much fun

We had so much fun. All local agencies were helpful and itinerary was perfect.

30 July 2026
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Reply from Exoticca

Thank you for sharing your feedback with us! We’re very pleased to know that your experience with Exoticca was such a positive one. We truly appreciate your confidence in us and hope to be part of your future travel plans!

Rated 5 out of 5 stars

First time I’m booking with a company…

First time I’m booking with a company like Exoticca. My agent was Simon, he was excellent. He explained the trip thoroughly. I haven’t taken the trip yet so I hope it works out well.

6 September 2026
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Reply from Exoticca

Thank you for your kind feedback. We’re delighted to know that your experience with Exoticca was so positive. We work hard to make travel planning and travel experiences as smooth and enjoyable as possible!

Rated 5 out of 5 stars

We've always appreciated the…

We've always appreciated the knowledgeable service from Exoticca, and enjoyed all of our trips booked through them.

6 September 2026
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Reply from Exoticca

Thank you for sharing your feedback with us! We’re very pleased to know that your experience with Exoticca was such a positive one. We truly appreciate your confidence in us and hope to be part of your future travel plans!

Rated 5 out of 5 stars

Just knowing all travel and hotels and…

Just knowing all travel and hotels and everything is down for you is worth it 1000 percent

6 September 2026
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Reply from Exoticca

Thank you for your review. We’re delighted to know that you had a great experience with Exoticca. Your trust means a lot to us, and we look forward to helping you with future travel plans.

Rated 4 out of 5 stars

Good value

Have been on quite a few trip with them.
They are good value. I would have given 5 stars except you need to read carefully what you're getting. Lots of trips are extra where other firms add them in.
But that's where the price comes in.
We look with them 1st and then the others.

1 August 2026
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Reply from Exoticca

Thank you for your review. We’re pleased to know that you had a good experience with Exoticca overall. We appreciate your feedback and will continue working to make our service and customer experience even better!

Rated 5 out of 5 stars

Easy to book online...picked our date…

Easy to book online...picked our date to leave, checked our itinerary...looking forward to the trip

3 September 2026
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Reply from Exoticca

Thank you for your review. We’re delighted to know that you had a great experience with Exoticca. Your trust means a lot to us, and we look forward to helping you with future travel plans.

Rated 4 out of 5 stars

easy to use and very reliable

easy to use and very reliable

2 September 2026
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Reply from Exoticca

We appreciate you taking the time to leave your review. It’s great to know that your experience with Exoticca was positive overall. Thank you for choosing us and for sharing your feedback!

Rated 5 out of 5 stars

Carolina was wonderful

Carolina was wonderful, patient and informative. We weren’t as prepared to book as we thought, but she walked us through and we are very happy with our excursion choices. We like the payment options offered which were 60/40 or 33/33/33. Makes is it easier on the pocketbook.

5 September 2026
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Reply from Exoticca

Thank you for your kind feedback. We’re delighted to know that your experience with Exoticca was so positive. We work hard to make travel planning and travel experiences as smooth and enjoyable as possible!

Rated 4 out of 5 stars

The sales representative was thorough…

The sales representative was thorough and when I had a question she was not quite sure about she got an answer for me quickly. Trip booked easily and waiting on a call back next week to book a couple of optional excursions.

5 September 2026
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Reply from Exoticca

Thank you for your review and for choosing Exoticca. We’re pleased to know that your experience with us was positive overall. We truly value your feedback and will keep working to make every customer experience even better!

Rated 5 out of 5 stars

Michael was very helpful and made the…

Michael was very helpful and made the booking extremely easy.

5 September 2026
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Reply from Exoticca

We really appreciate your great review! It’s great to know that your experience with Exoticca was positive. Our goal is to make travel planning and travelling easier, more enjoyable, and memorable for our customers.

Rated 5 out of 5 stars
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Reply from Exoticca

Thank you for sharing such positive feedback! We’re delighted to know that your experience with Exoticca was enjoyable. We really appreciate you taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Helen was great

Helen was great. Took time to go thru 2 packages and assist in decision. Didn't rush to get thru process.

5 September 2026
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Reply from Exoticca

Thank you for your review and for trusting Exoticca with your travel plans. We’re very pleased to know that your experience was positive, and we hope to continue helping you explore the world!

Rated 3 out of 5 stars

Your bots are frustrating

Your bots are frustrating. Getting a live person a challenge. Once we connected with a live person all the issues were resolved. They were helpful, polite and solved our issue.

5 September 2026
Rated 5 out of 5 stars

Value for money

This will be my third trip with Exoticca. Booking was not difficult and any questions I had were dealt effectively with your agents. On the last two trips - one to Portugal and another to Morocco, accommodations, transport and, especially, guides were excellent. I felt that, for the cost of each trip, I received excellent value for my money. I would, and have, recommended Exoticca vacations to several others.

2 September 2026
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Reply from Exoticca

Thank you for your kind feedback. We’re delighted to know that your experience with Exoticca was so positive. We work hard to make travel planning and travel experiences as smooth and enjoyable as possible!

Rated 5 out of 5 stars

Outstanding experience and excellent vacation.

My wife and I had a fantastic experience in Ireland. We were initially apprehensive about using an international travel agency, however, our experience with Exoticca was awesome. We didn’t have any problems and the trip was seamless. All accommodations, air travel, lodging, transportation, tour guides and experiences were exceptional. I will definitely use Exoticca in my next travel excursion and would highly recommend them to all.

5 September 2026
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Reply from Exoticca

Thank you for your lovely review! We’re delighted to know that your experience with Exoticca has been so positive. Feedback like yours encourages us to keep creating travel experiences that are easy, inspiring, and memorable!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Questions responded well by your agent!

2 September 2026
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Reply from Exoticca

We really appreciate you taking the time to leave your review. It’s great to know that you had such a positive experience with Exoticca. Thank you for choosing us!

Rated 5 out of 5 stars

Sunni

Sunni, very good customer service
Helped and was efficient, pleased with experience

5 September 2026
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Reply from Exoticca

Thank you for sharing such positive feedback! We’re delighted to know that your experience with Exoticca was enjoyable. We really appreciate you taking the time to share your thoughts with us.

Rated 5 out of 5 stars

This was my fourth trip with Exoticca

This was my fourth trip with Exoticca, and once again, I absolutely loved it! One of the things I enjoy most is that everything is planned out for me, so I can truly relax and enjoy the experience without worrying about all the little details. They take care of everything, which makes traveling so much easier and more enjoyable. I’ve had wonderful experiences with Exoticca, and I’m already looking forward to planning my next trip with them!

5 September 2026
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Reply from Exoticca

Thank you for your positive review! We’re happy to know that Exoticca could be part of your travel experience. We appreciate your trust and hope to continue helping you discover new destinations in future!

Rated 5 out of 5 stars

We had a great trip to Kenya

We had a great trip to Kenya. Our drivers and guides were great, and the hotels and food were, too. We saw everything we wanted to see and more. We took a 10-day trip to Kenya, with seven days at the destination. We had an unforgettable time. The booking process and adding extra activities were easy. My one recommendation is to send an email reminder to get the visas on time.

5 September 2026
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Reply from Exoticca

Thank you for taking the time to share your feedback. We’re very pleased to know that your experience with Exoticca met your expectations. Your trust means a lot to us, and we hope to continue being part of your future travels!

Rated 5 out of 5 stars

Holiday!!!

29 August 2026
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Reply from Exoticca

Thank you for taking the time to share your feedback. We’re very pleased to know that your experience with Exoticca met your expectations. Your trust means a lot to us, and we hope to continue being part of your future travels!

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