I liked exnova.platform friendly.easily widraw.even at night you made a request thru gcash within 30mins.to 1 hour you received your request in your gcash designated account.I don't know if bank to b... See more
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See what reviewers are saying
Exnova platform is one of the best I ever encountered. Noviche like me in the field of trading find it easy to find/locate what I am looking for, it is not hard to run or manipulate it and its system... See more
Company replied
Poor Customer Service, Any Business without a proper team will frustrate Users and Suffer in the process, regardless of how the App UI looks or Performs. The Problem is Within the Staff. Always Unavai... See more
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I love the fact that all required instruments for day trader are available here. Once I read Exnova reviews, I realized that this is the company that might somehow delight me. You can easily set st... See more
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Company details
About Exnova
Written by the company
At Exnova, we’re rethinking how trading works — making it intuitive, accessible, and actually enjoyable. With 250+ assets across stocks, currencies, and commodities, you can invest from any device, anytime, with just a few taps.
Smart tools like price alerts, an economic calendar, and a personalized newsfeed keep you connected to the market — without the noise. Whether you're starting with $1 or scaling up, Exnova gives you full control over your portfolio.
Curious what others think? Check out Exnova reviews and see why more traders are choosing a platform built for simplicity and confidence.
Contact info
St. Kitts & Nevis
- exnova.com
4.2
Great
701 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Poor Customer Service
Poor Customer Service, Any Business without a proper team will frustrate Users and Suffer in the process, regardless of how the App UI looks or Performs. The Problem is Within the Staff. Always Unavailable, Poor Follow up Communication. Zero Star this really.
16 April 2026
Unprompted review
Reply from Exnova
Hey, we get why you’re upset, but that doesn’t really match how things work on our side 👀
There is a support team handling requests, and they do follow up. In some cases, when specific details are needed to move forward, delays can happen if the full information isn’t provided 📩
We’re not able to check accounts here on social media, but the team is there to help and resolve things properly. If your case is still open, the best step is to send a single email to support@exnova.com with all the requested details included, so they can review everything without delays ⏳
this trading platform is totally scam…
this trading platform is totally scam is manipulated, I observed many times the way I trade to this platform. Good luck everyone. I tried to deposit for more than 2k pesos first my prediction is correct when i was already earned for more than 3k pesos, I noticed all my prediction is opposite side if I click buy they will move the prediction to sell.
11 April 2026
Unprompted review
Reply from Exnova
Hey, we need to be clear here 👀
Exnova does not manipulate trades or prices. The market moves in real time based on multiple factors like volatility, liquidity, and global activity, not based on individual actions on the platform 📊
We understand it can feel frustrating when trades don’t go the way you expected, but outcomes can change quickly depending on timing, strategy, and market conditions. That doesn’t mean there’s any interference from our side.
We don’t have access to accounts here on social media, but if you believe something is wrong, the support team can review your case in detail. Please send a single email to support@exnova.com with all the information 📩
Just make sure to send only one email and wait for their reply, since multiple emails can push your request to the end of the queue ⏳
Reply from Exnova
Thanks for sharing your thoughts 😊 practice really does make a big difference over time.
If you keep learning and using the platform, you’ll likely feel more comfortable with it. If your experience improves, we’d really appreciate it if you consider updating your rating ⭐🙏
I noticed that your app is hanging or…
I noticed that your app is hanging or disappearing graphs, after a few minutes of open trade, I don't think it's normal??
23 March 2026
Reply from Exnova
Hi! The platform shouldn’t behave like that during trades. It could be related to the app version, device performance or connection issues.
We recommend updating the app, restarting your device or trying a different browser. If the issue continues, please contact support@exnova.com 📩 with details so the team can check it properly 🙏
Based on my experiences to this trading…
Based on my experiences to this trading platform, I tried to deposit money using Maya and Gcash. It was successfully done but during the withdrawal mode, I cannot withdraw my profit using Maya and Gcash. I tried many times but failed. That's why I will give only 1 star.
23 March 2026
Reply from Exnova
Hi! Deposits and withdrawals can sometimes have different available methods depending on the system and verification requirements. That’s why a method used to deposit may not always be available for withdrawal.
We recommend reaching out to support@exnova.com
📩 with your transaction details so they can check your case and guide you on the correct withdrawal option.
Reply from Exnova
We're happy to hear that you had a great experience with our platform. Thank you for your feedback.
I liked exnova.platform friendly.easily…
I liked exnova.platform friendly.easily widraw.even at night you made a request thru gcash within 30mins.to 1 hour you received your request in your gcash designated account.I don't know if bank to bank widrawal if it is the same.support group attended your problems immediately.legit broker.
23 March 2026
Reply from Exnova
We're happy to hear that you find the platform user-friendly and It's great to know our support team promptly addresses your concerns. Thank you for the positive feedback!
Reply from Exnova
We're glad you found our platform helpful for learning about investing. Thank you for sharing your positive experience with us!
Exnova platform is one of the best I…
Exnova platform is one of the best I ever encountered. Noviche like me in the field of trading find it easy to find/locate what I am looking for, it is not hard to run or manipulate it and its system is logically systematic and not confusing unlike some platforms. Its user friendly. Keep up the good work Exnova Management, attract more traders and compete wisely with other giant trading platforms. Someday you will standout if you continue to do product development as the circulatory system of your business.
23 March 2026
Reply from Exnova
We're happy to hear that you find our platform user-friendly, especially as a new trader. It's great to know the system's logic is clear for you. We appreciate your feedback and will continue to improve our platform. Thanks for your support!
Very good experience in Exnova…
Very good experience in Exnova application it's easy to use and understand.
23 March 2026
Reply from Exnova
We're happy to hear that you found the Exnova application easy to use and understand. Thank you for sharing your positive experience with us!
Good broker
23 March 2026
Reply from Exnova
Hello! We are very happy with your comment! It motivates us to work and make your experience even better.
it takes up to a week to get our money.
23 March 2026
Reply from Exnova
We understand that waiting can be frustrating 😔
Withdrawal times can vary depending on the payment method and the verification process.
If you feel your withdrawal is taking more time than expected, we recommend contacting support@exnova.com 📩 so the team can check your case and assist you properly 🙏
fine trading service trading and…
fine trading service trading and tutorial for education .
thank you.
20 March 2025
Unprompted review
Reply from Exnova
We're glad you find our trading service and educational tutorials valuable. Thank you for your positive feedback; we appreciate it greatly.
what i like is the withdrawal options…
what i like is the withdrawal options are too fast😍😍
4 March 2026
Unprompted review
Reply from Exnova
We're happy to hear that you find our withdrawal options fast! Thank you for your positive feedback; we appreciate it a lot.
I have put a bank withdrawal but still it have not been received
Best for Beginners
I had made a withdrawal on 13.01.26 but it has not been received to my bank account. I already sent all the detail to customer support but withdrawal yet not been received.
Make It Fast
What its taking too much its almost upto to date... its 8 days passed
Do the Needful As soon as
13 January 2026
Unprompted review
Reply from Exnova
Hi 😊! We understand your concern. For security reasons, we can’t handle withdrawals directly here. Please email support@exnova.com💌 with your account details and the team will carefully review your request and assist you as soon as possible.
Exnova is a Scam site
Exnova is a Scam site! They partner with Some telegram guys to force traders to fund account which when you make profit you can't withdraw. The funds I have in my Account they kept deducting the money till the Balance becomes Zero. Please traders stay away from them.
14 January 2026
Unprompted review
Reply from Exnova
Hi! We’re really sorry to read this and we understand how upsetting this experience feels 😔
That said, we need to clarify a few important points.
Exnova is not a scam platform and it does not partner with Telegram individuals to force deposits. Any third parties or so called signal sellers on Telegram are not affiliated with Exnova, and we strongly advise traders to avoid sharing account access or following instructions from unofficial sources.
Funds are not deducted without reason. Balance changes usually relate to trading activity, open or closed positions, fees clearly shown on the platform, or account reviews required by security and compliance procedures.
For any investigation related to withdrawals, balance movements, or account status, the only official support channel is support@exnova.com 📩
be careful to trade with this company
be careful to trade with this company. i am vip customer of this company huge losses. two time some compensation received like 700-700 $ . infact i deposited more than 60k$ and loss all the amount.
last 8 months i didn't get any offer bonus or compensation. even i tried to contact manager but he refused to call and inform their chat executive his no is not reachable. i gave my two another number but still same thing they said. am getting huge huge losses more than 60k$ ... earlier i thought one of the good platform is this but now i must say this is one of the cheater app. be careful to trade with this company. i am not lying this stupid company can also see my account. my account id : 173286689.
if any customer who are continue lossed then something give like risk free bonus. but don;t expect this company will give you. only making fun.
be careful guys.
13 January 2026
Unprompted review
Reply from Exnova
We’re sorry to hear about your experience. Trading involves risk, and losses are a possible outcome for every trader, including VIP accounts.
Bonuses or compensation are never automatic, never promised, and are granted only under specific internal conditions. Large deposits or losses do not create any obligation for compensation.
For security and fairness, all users follow the same process, and account reviews or escalations are handled only by the official support team.
If you want facts checked or your case formally reviewed, the only valid channel is support@exnova.com
We’re always transparent and consistent, and that applies to everyone.
FIRST DEPOSIT ON THIS PLATFORM NOT…
FIRST DEPOSIT ON THIS PLATFORM NOT CREDITED IN MY AC AFTER 1 MONTH FINISHED PROVIDED ALREADY ALL SCREEN SHOT, PAYMENT PROOF AND ORIGINAL BANK STATEMENT AS PROOF VIA PROVIDED EMAIL on support, on 20th NOV 2025 BUT NO ACTION NO REPLY, SUCH WAIST OF TIME
6 December 2025
Unprompted review
Reply from Exnova
Hello Gaurav,
Thank you for sharing your feedback. We are truly sorry to hear about the inconvenience you’ve experienced with your first deposit. Please be assured that we always strive to ensure our clients are treated fairly and receive timely support.
Since you have already provided your documents, we kindly ask you to reach out to us again at support@exnova.com
so that our team can recheck the case and assist you as quickly as possible.
Our support will be happy to help and resolve this matter for you.
Scam application don't download he not…
Scam application don't download he not have own payment system and all payment get a individual acc after payment he can't response
28 November 2025
Unprompted review
Reply from Exnova
Hi 👋 we understand your concern 😕 Please note we can’t verify deposits or account issues on Trustpilot. All account matters must go through our support team by email so they can review everything securely 📩 Please contact support@exnova.com
and share your details with them 🙏
Free tutorials
As a novice I quite enjoyed the free videos, they are helpful in the beginning :)
7 August 2025
Reply from Exnova
We're happy to hear that our videos were helpful as you started. Thank you for your positive feedback; we appreciate it!
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