Exagym Reviews 

129
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Exagym had the item that I wanted for the best price around. There delivery price was also good, although the courier company they use, is rather lack lustre!

Company replied

Rated 5 out of 5 stars

Bought a skipping rope online and picked up instore on the same day. Great and very responsive service. Thank you.

Rated 5 out of 5 stars

It’s not often I give a review but my recent experience with Exagym was next level brilliant. Tim really helped to provide me with great advice on the selection of equipment as I wasn’t certain what I... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I’m a long time user of the Schiek products, specifically their lifting belts and wrist straps. Exagym.com.au is my go to online store for purchasing Schiek products. I hav... See more

Company replied

Company details

  1. #7 of 15 best companies in Fitness Equipment Store

Written by the company

Australia's leading supplier of home, light and full commercial gym equipment. We supply everything from accessories to flooring to all your large hardware and can even help with floor plan and room design too!


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(129)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Amazing customer service. Chris’s response to emails was quick, friendly and professional. Also managed to get my kettlebells delivered that day - thank you - Outstanding.

29 July 2026
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Reply from Exagym

Glad to help out Chris! Hope you enjoyed the new kettlebells!

Rated 4 out of 5 stars

Exagym were very efficient

Exagym had the item that I wanted for the best price around. There delivery price was also good, although the courier company they use, is rather lack lustre!

13 July 2026
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Reply from Exagym

Hi Ann! Glad we could hook you up with the JumpSport rebounder and apologies that the courier company dampened the final result.

Rated 5 out of 5 stars

Instruction might have been helpful putting it together!

First the package went to the wrong address... delivery company not helpful.
Post call from Chris, I was so impressed for the follow up to check on the delivery. Also enjoyed my first bounce this morning. JS

24 July 2026
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Reply from Exagym

Hi Julie! Thanks so much for your time on the phone just now and again we apologise the courier company delivered next door but glad you were able to find it! And glad you figured out how to assemble the rebounder itself - as mentioned they have a tonne of videos online to help with assembly but sounds like you sorted it out yourself in the end.

Rated 5 out of 5 stars

Great products and service

Great products and service. Very happy with our purchase and delivery time.

22 July 2026
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Reply from Exagym

Thanks Keith! Glad the bar catchers worked out for your Bodycraft F430 Power Rack!

Rated 5 out of 5 stars

Great Service.

Great Service.
Thanks, Chris, for answering my many questions. The rebounder was delivered within the timeframe expected, and I started using it straight away. Great, friendly service.

17 June 2026
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Reply from Exagym

Glad we could help with your new JumpSport Rebounder Carmel!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery

17 June 2026
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Reply from Exagym

Thanks Kenton! Hope the new bench and weights worked out!

Rated 5 out of 5 stars

Friendly, efficient service

I received friendly, fast and helpful service throughout my purchase experience. The service was excellent!

1 June 2026
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Reply from Exagym

Thanks Alison! Hope you're enjoying your JumpSport Rebounder!

Rated 5 out of 5 stars

Super efficient service

Super efficient service. Ordered in the morning, delivered by night and the quality is pretty good too!

26 May 2026
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Reply from Exagym

Thanks Joseph! Glad the plyo boxes worked out for you!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I’m a long time user of the Schiek products, specifically their lifting belts and wrist straps. Exagym.com.au is my go to online store for purchasing Schiek products. I have never been disappointed with their support and product range.

26 May 2026
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Reply from Exagym

Hey Josh! Glad we could help out again with your Schiek addiction, it really is the best gear!

Rated 2 out of 5 stars

Reasonable feedback when product was…

Reasonable feedback when product was unavailable. But no alternate offered.

18 May 2026
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Reply from Exagym

Thanks for the feedback Andrew and apologies we did not have the product available or an alternative. Wish you luck finding a speed sensor for your spin cycle.

Rated 5 out of 5 stars

Quick to respond

Was sent wrong item but received quick response and correct item was sent immediately and received next day.

23 March 2026
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Reply from Exagym

Thanks Olivier! Hope you are enjoying the Elite Jumps ropes!

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