Exterioo Tuinmeubelen/Mobilier de jardin Reviews 

30,925
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Visited several shops from Exterioo and the experience was consistently positive. Professional, informed, patient and willing to advise for the many questions brought up. The offer and selling process... See more

Company replied

Rated 5 out of 5 stars

We were looking for a parasol which met our needs. The sales person was friendly and knew his products. The professionalism was appreciated. Clear & concise explanations as well as a demonstration... See more

Company replied

Rated 5 out of 5 stars

Unieke klantenbeleving, jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job. Keep up the goo... See more

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Rated 5 out of 5 stars

We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the suppo... See more

Company replied

Company details

  1. Outdoor Furniture Store
  2. Furniture Store
  3. Garden Furniture Shop

About Exterioo Tuinmeubelen/Mobilier de jardin

Written by the company

Halloo, wij zijn Exterioo Tuinmeubelen!

Wij bieden je de ruimste keuze aan buitengewone collecties en inspireren je om écht te genieten van het buitenleven. Met maar liefst 28 showrooms in België, 5 in Nederland en een webshop zijn we bij Exterioo meer dan enthousiast om je buiten te ontvangen.

Een complete beleving

Als tuinmeubelspecialist willen we iedereen inspireren om buiten te genieten, alleen, met je gezin of samen met vrienden en familie. We dompelen je onder in een totaalbeleving en geven je tuin, terras of balkon die Exterioo-toets die jouw buitengenot naar een hoger niveau tilt. Dat doen we in de eerste plaats met onze tuinmeubelcollecties, maar ook door je ervaring in de showroom, in onze webshop en op onze inspiratiekanalen.

Je kan bij Exterioo terecht voor beleving, service, advies en inspiratie. Kortom, voor alles om van je tuin of terras een plek te maken vol dromen en herinneringen.

Exterioo: hoe buiten, hoe beter

Written by the company

Buiten genieten is van onschatbare waarde. Je leeft er buitengewoon. Mooie momenten beleef je er intenser. Buiten heeft geen sluitingstijd. Je bent er welkom op elk moment van de dag. Ga voor onvergetelijke buitenmomenten vol geluk.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.7

All reviews

(30,925)

3,069 reviews in the last 12 months

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Rated 4 out of 5 stars

Service top

Explication claire, bon service

5 May 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Katrien,
Merci pour ce témoignage sympathique.

Nous sommes heureux de savoir que vous avez apprécié la qualité du service et les conseils reçus sur place.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Très bon service et sympathiques.

We bought a big table and chairs set that was really pretty and fantastic quality. The staff at the store was very helpful and nice. We fully recommend this store if you are looking for good quality and super stylish outdoor furniture

10 May 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Maria,
Thank you for this great review.

Your commendation of the stylish and fantastic quality of our garden furniture selection warms our hearts. We take great pride in offering a range that caters to various tastes and budgets, ensuring every piece meets our strict quality control for your garden enjoyment.

Furthermore, knowing that our team provided you with helpful assistance is incredibly gratifying. At Exterioo.be, we strive for excellence in customer service, offering tailored advice both in our showrooms and through our customer care team.

It's rewarding to learn that your visit to our store was so positive that you felt confident in recommending Exterioo.be to others. Our commitment to Belgian design and solid quality, alongside our passion for service, is at the core of everything we do.

Best regards,

Caroline

Rated 5 out of 5 stars

Good assistance from staff!

Good assistance from staff!

5 May 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Katya,
Thanks for sharing your positive feedback with us.

It delights us to learn that you valued the assistance provided by our team. At Exterioo.be, we are committed to offering not just quality garden furniture but also tailored advice and support to ensure our customers have an exceptional experience, both in-store and online.

Best regards,

Caroline

Rated 5 out of 5 stars

Helpful and attentive service

Helpful and attentive service. Going the extra mile to find the best solution for our family. Great staff at the Asse location!

27 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Ines,

It is heartwarming to hear that our dedication to going the extra mile has positively impacted your experience with us. Our team at the Asse location is delighted to have been able to assist you and ensure your family found the best solution. At Exterioo.be, we pride ourselves on offering tailored advice and attentive service across all our locations, and it is gratifying to know that this was evident in your visit.

All the best,

Caroline

Rated 5 out of 5 stars

Great customer support

We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the support staff explained the pros and cons of all the variants.

27 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Harish,
Thanks for the thumbs up 👍

It is delightful to hear such positive feedback about our customer support at our Zavantem store. Our team strives to provide comprehensive guidance to ensure you find the perfect fit for your garden, tailored to your preferences and requirements.

We are proud that our staff was able to clarify the advantages and disadvantages of the different parasol options, assisting in refining your ideas into a concrete selection. At Exterioo, we believe in offering an extensive choice of garden furniture that caters to various styles and preferences, ensuring each visit is as enjoyable and informative as your own.

Should you need any further assistance or inspiration for your outdoor space, please remember that our dedicated team is always ready to help, both in-store and online. We look forward to the opportunity to serve you again.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Top service!!!!!

27 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Yannick and Shana,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 4 out of 5 stars

Good discount

Good discount

20 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Igor,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Top service

Topservice en kennis can producten

21 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Hans,
Wat leuk dat je de tijd nam om ons te beoordelen.

Fijn om te lezen dat je een goede ervaring had in een van onze showrooms! Hopelijk heb je een tuinset naar wens kunnen vinden.

Graag tot ziens bij Exterioo.

Met vriendelijke groeten,

Caroline

Rated 5 out of 5 stars

excellent

excellent tres bon service

24 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher Giuseppe,
Merci pour votre retour très positif.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

To the point

Vriendelijk , snel to the point , kennis van de producten .

18 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Fred,
Wat leuk dat je de tijd nam om ons te beoordelen.

Uw complimenten over de vriendelijkheid van ons team en hun kennis van de producten stellen we enorm op prijs. Het doet ons plezier te vernemen dat onze inzet voor snelle en accurate service door u erkend wordt. Uw tevredenheid is onze motivatie en wij streven ernaar om elke ervaring bij Exterioo.be zo positief mogelijk te maken.

Graag tot een volgende keer!
Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Top service

11 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Francine,
Thank you for this great review.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

All the best,

Caroline

Rated 5 out of 5 stars

Helpful staff

Helpful staff, easy arrangements, very fast delivery.

11 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Customer,
Thank you for taking the time to share your review.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

Best regards,

Caroline

Rated 5 out of 5 stars

Acuueil et service

14 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Samira,
Merci pour ce témoignage sympathique.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Good customer support and friendly…

Good customer support and friendly sales person

14 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Katja,
Thanks for sharing your positive feedback with us.

It is heartening to hear that you were satisfied with the customer support provided by our team. Our staff is indeed dedicated to offering friendly and efficient service to all our guests. At Exterioo.be, we take pride in our knowledgeable sales personnel who strive to make every shopping experience pleasant and memorable.

Should you need any further assistance in the future or if you wish to explore more of our garden furniture collections, please remember that we are here to help, both online and in our showrooms.

Best regards,

Caroline

Rated 5 out of 5 stars

Service impeccable et personnel au top…

Service impeccable et personnel au top !
Merci pour vos explications claires !

14 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Anaïs,
Merci pour ce témoignage sympathique.

Votre appréciation sur la qualité du service et le professionnalisme de notre personnel nous touche énormément. Nous sommes fiers de pouvoir offrir un accompagnement clair et précis à nos clients, et votre témoignage confirme l'engagement de notre équipe pour répondre aux attentes de nos visiteurs. Merci de souligner l'expertise de nos conseillers. Chez Exterioo.be, nous nous efforçons toujours de garantir une expérience d'achat exceptionnelle, à la fois en magasin et en ligne.

Au plaisir de vous servir à nouveau,

Caroline

Rated 1 out of 5 stars

Amateuristisch!

13 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hallo Christof ,

Bedankt voor de tijd die je nam om deze ervaring met ons te delen .

Kan je ons ook meer toelichting geven aub ?

Alvast bedankt,

Rated 5 out of 5 stars

Satisfaction

Show room très bien
Personnel très bien
Satisfaction

10 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Sophie,
Merci pour ce témoignage sympathique.

Nous sommes heureux d'apprendre que notre showroom a répondu à vos attentes et que vous avez apprécié l'accompagnement de notre équipe.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Disponibilité du personnel

Disponibilité du personnel. On a profité de bonnes promotions.

7 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher client,
Merci pour votre retour très positif.

Nous sommes ravis d'apprendre que la disponibilité de notre personnel a répondu à vos attentes et que vous avez pu profiter de nos promotions avantageuses. Nous nous efforçons toujours de fournir un service exceptionnel et des offres attractives pour que chaque visite dans nos magasins soit une expérience mémorable.
Notre équipe est fière de pouvoir contribuer à rendre votre extérieur agréable et accueillant avec notre mobilier de jardin de qualité.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Happy with the customer service

Happy with the customer service and support from the knowledgeable staff

7 April 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Patrick,
Thanks for the thumbs up 👍

We're delighted to hear that you appreciated the customer service and the expertise of our staff. At Exterioo.be, we pride ourselves on providing a service that is not only knowledgeable but also supportive, as we strive to offer an experience that aligns with our focus on quality and customer care.
Your positive feedback is a testament to our team's dedication and the high standard of assistance we aim to deliver. It is always encouraging to know that our efforts resonate so well with our customers.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Just perfect!

31 March 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Tara,
Thank you for this great review.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

Best regards,

Caroline

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