We are so glad we chose Evergreen Power UK. Every step of the process from the initial meeting to cleaning up after the installation was smooth. Tariq our surveyor was very experienced and helpful, an... See more
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63 Jarvis Road, CR2 6HW, South Croydon, United Kingdom

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Melvin was very helpful in resolving my query regarding viewing import and export data in the Solis app. He quickly helped me locate the relevant data and clearly explained that energy suppliers use their own systems to calculate import and export figures, which may differ from the app. Thank you for the excellent support.
Reply from Evergreen Power UK Ltd
Great follow up service from Melvin in technical support. Thank you very much
Reply from Evergreen Power UK Ltd
Contacted evergreen power for help with solis app. Spoke to Melvin who helped us to get the app up and running. He was extremely helpful and patient with 2 oldies with lack of computer skills
Reply from Evergreen Power UK Ltd
Very helpful, talked me through a reset as my system dropped offline, it's back on now.
Reply from Evergreen Power UK Ltd
Reply from Evergreen Power UK Ltd
Does this company even exist? I had a quote from them, and after a lot of back and forth with drawings, it seemed fine. The discussions with the sales person seemed fine, and we were looking at a payback period of about 4 years. I paid a deposit.
When the contract came through, the figures shown were completely different, with a payback period of 13 years.
I then spoke to the head sales person who said I would get a revised quote and new figures, then I could chat to him. Nothing whatsoever happened. No figures, no quote, and therefore no discussion.
I have emailed several times, and got no responses. I have called every number shown, and none of them are answered.
I will end up doing a chargeback to get my money back.
I would not trust this firm further than I could throw them.
Outstanding.
Scaffolders arrived and erected scaffold. As they were finishing a team of three arrived in a van and set to installing the electrical equipment followed by the 10 solar panels. Scaffolders returned and removed scaffold. I was then given full information of the system operation.
Everything left clean and tidy.
Total time start to finish was approximately three and a half hours. Amazing.
Would definitely recommend Evergreen for solar panel systems.
Reply from Evergreen Power UK Ltd
Would have loved to give 5 out of 5, but having had a bit of an issue with some poorly advised service person put a little bit of frustration into the service. Having said that though, from arranging the site review, attended by Gully (nice bloke, knows his stuff and easy going) getting the paperwork done and also getting follow ups for the installation work went well (aside from the aforementioned issue). Installation was an absolute breeze, Jamie was awesome. Rocked up and just cracked on, battery and inverter installed, no mess and cleaned up afterwards. Gave me a walk through the configuration and got the inverter registered, so I could view on the app....which i do look at multiple times a day.....new toy and all that! Another nod to Gully for doing a post installation check in to see if it went well.... 4.5 out of 5.
Pricing wise, they were best out of 4 quotes I'd had. So far, so good.
Reply from Evergreen Power UK Ltd
Just want to say a big thank you to Melvin for the technical support and looking in to my inverter and fine tuning it. Thanks again Melvin! 😎🤙
Reply from Evergreen Power UK Ltd
My complaint is ongoing with this company.
It has been an 18th month collection of evidence, back and forth with no response or resolution.
When a company installs open cell spray foam and does not comply to the 2021 Building regulations, that is breach of contract with the customer.
My investigation continues.
Reply from Evergreen Power UK Ltd
I had a technical issue as my system was not sending power to the grid, having to contact evergreen power for the 3rd time finally got connected to Melvin in the technical team who was great with his knowledge of the system, soon had me up and running. Thank you Melvin 😊
Reply from Evergreen Power UK Ltd
Rang today to Melvin at Evergreen power Uk.
The reason for my call was to ask various questions relating to the Solis Cloud App and my resent battery installation. I had lots of items I wished to be explained to me. Melvin was very helpful and patient and spent lots of time explaining in response to my questions, most helpful. Thank you.
I would also like to mention Gareth the engineer who came to install the battery system.I sent in a note to Evergreen Power to tell them how much I appreciated his hard work and even though working in a very confined space in the very hot weather, he did not complain once. The weight of this equipment and getting into the outside cupboard under the stairs, well with the effort, a great job. Many thanks again.
Reply from Evergreen Power UK Ltd
The service I have received has been very poor to no the day there meant to come to do a survey haven't turn up, I had to call to see what was going on 35 minutes after the appointment should have started.
The guys arrived on time, informative, quick, clean, friendly and helpful. All done and dusted in a few hours. Highly recommended
Reply from Evergreen Power UK Ltd
Really bad workmen left screws/nails, wood and other metal fittings all over my drive behind my car from a pallet they smashed open on my drive also causing damage to the drive best part is that it wasn't my house they was installing solar at.
Reply from Evergreen Power UK Ltd
I had a technical issue with connection to the inverter meaning the app wasn't working and I was offline.
Malvin from technical support talked me through the process, was very patient and ensured I was up and running correctly and re explained what I was looking for in the app.
Reply from Evergreen Power UK Ltd
Very smooth installation even tho it was on the hottest days of the year & support have been very quick to contact me back & help me out with my query.
Reply from Evergreen Power UK Ltd
It was very professional though out from salesman from the men ho installed the solar panels t
Reply from Evergreen Power UK Ltd
The staff were very experienced helpful and made an excellent job of fitting solar energy. Even showing us to use the app Also spare tiles incase of any breakages. ( which were not needed) Delighted from the start with the sales rep who explained everything. Would thoroughly recommend them.
Reply from Evergreen Power UK Ltd
Prompt arrival efficient and good workmenship clean and tidy finish.
Reply from Evergreen Power UK Ltd
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