Banner for Evergreen Power UK Ltd

Evergreen Power UK Ltd Reviews 

801
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficient work during installations. The overall service, from initial contact to completion, is frequently described as smooth, well-organized, and remarkably fast. Many people highlight the excellent customer service, appreciating the responsive and knowledgeable support provided. Reviewers often find the pricing to be very reasonable and competitive, offering great value for the investment. Many also report that the installed products perform exceptionally well, leading to significant reductions in energy bills.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, outstanding, and... See more

Customer service

Customers had positive experiences with customer service, often praising the technical support, with some... See more

Product

Clients share ambiguous opinions on product quality and functionality, with some reviewers expressing... See more

Price

People report ambiguous experiences with price, with many customers finding the pricing competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so glad we chose Evergreen Power UK. Every step of the process from the initial meeting to cleaning up after the installation was smooth. Tariq our surveyor was very experienced and helpful, an... See more

Company replied

Rated 5 out of 5 stars

The staff were very experienced helpful and made an excellent job of fitting solar energy. Even showing us to use the app Also spare tiles incase of any breakages. ( which were not needed) Delighte... See more

Company replied

Rated 5 out of 5 stars

Rang today to Melvin at Evergreen power Uk. The reason for my call was to ask various questions relating to the Solis Cloud App and my resent battery installation. I had lots of items I wished to... See more

Company replied

Rated 5 out of 5 stars

Have had installation of batteries and inverter alongside my pre existing solar panels for a month now. Helpful advice for to existing Feed In Tariff from initial sales person. On purchase was booked... See more

Company replied


Company details

  1. Solar Energy Company
  2. Air Conditioning Contractor
  3. Solar Energy Contractor

About Evergreen Power UK Ltd

Written by the company

Evergreen Power UK has grown from a family-run business to a leading solar pv installer in the UK, maintaining the same core values of trust, quality, and excellence. With offices across the UK, we specialise in delivering top-tier solar panels and battery storage solutions, ensuring homeowners and businesses benefit from long-term energy savings and environmental impact reduction.

We have years of experience in helping homeowners save energy and money, our solar panel installers are fully accredited and certified by MCS, NAPIT, HIES, and ePVS. We stand out as one of the UK’s top-rated solar installers, offering unparalleled expertise and service.

Here’s why thousands trust us:

1) Industry Leaders – Recognised as one of the top Solar PV and Battery Storage installers in the UK.
2) Fully Certified – Our accreditations with Trustmark, MCS, NAPIT, HIES, and ePVS ensure quality, compliance, and customer protection.
3) In-House Installation Team – Unlike many competitors, we have our own team of expert engineers for a smooth and professional installation.
4) Latest Technology – We use only high-efficiency solar panels and advanced battery storage systems to maximise your energy savings.
5) Transparent & Competitive Pricing – Our quotes are valid for 3 months, giving you time to make an informed decision without pressure.
6) Outstanding Customer Service – Our team is committed to providing end-to-end support, ensuring a hassle-free experience from consultation to installation.

Ready to take the next step? Contact us today for a personalised quote and see how we can help meet your needs.

Contact info

Promotion box for Evergreen Power UK Ltd

5KW Solar PV + 10kWh Battery for £7995

Fully Installed including Scaffolding, Bird Protection & Paperwork.

4.5

Excellent

TrustScore 4.5 out of 5

801 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(801)

273 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful in resolving my…

Melvin was very helpful in resolving my query regarding viewing import and export data in the Solis app. He quickly helped me locate the relevant data and clearly explained that energy suppliers use their own systems to calculate import and export figures, which may differ from the app. Thank you for the excellent support.

22 July 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your fantastic review — we’re delighted to hear Melvin was able to help you locate the import and export data in the Solis app and explain how it compares with your energy supplier’s records. We’ll be sure to pass on your kind words to him. Thank you for choosing Evergreen Power UK.

Rated 5 out of 5 stars

Great follow up service

Great follow up service from Melvin in technical support. Thank you very much

22 July 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your wonderful review — we’re delighted to hear you received great follow-up support from Melvin. We’ll be sure to pass on your kind words to him. Thank you for choosing Evergreen Power UK.

Rated 5 out of 5 stars

Helping with system …

Contacted evergreen power for help with solis app. Spoke to Melvin who helped us to get the app up and running. He was extremely helpful and patient with 2 oldies with lack of computer skills

22 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your wonderful review — we’re delighted to hear Melvin was able to get your Solis app up and running again. It’s great to know he was patient, helpful, and took the time to guide you through the process. We’ll be sure to pass on your kind words to him. Thank you for choosing Evergreen Power UK.

Rated 5 out of 5 stars

Very helpful

Very helpful, talked me through a reset as my system dropped offline, it's back on now.

21 July 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your review — we’re delighted to hear our technical support team was able to help you get your system back online. It’s great to know the reset was explained clearly and that everything is now working again. We really appreciate your feedback.

Rated 5 out of 5 stars

Very clean & quick installation

Very clean & quick installation. Competitive price.

21 July 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your review — we’re delighted to hear you were happy with the clean and quick installation, as well as the competitive pricing. We really appreciate your feedback and thank you for choosing Evergreen Power UK.

Rated 1 out of 5 stars

Phones and emails not answered. Just quotes which are wholly incorrect

Does this company even exist? I had a quote from them, and after a lot of back and forth with drawings, it seemed fine. The discussions with the sales person seemed fine, and we were looking at a payback period of about 4 years. I paid a deposit.
When the contract came through, the figures shown were completely different, with a payback period of 13 years.
I then spoke to the head sales person who said I would get a revised quote and new figures, then I could chat to him. Nothing whatsoever happened. No figures, no quote, and therefore no discussion.
I have emailed several times, and got no responses. I have called every number shown, and none of them are answered.
I will end up doing a chargeback to get my money back.
I would not trust this firm further than I could throw them.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding.
Scaffolders arrived and erected scaffold. As they were finishing a team of three arrived in a van and set to installing the electrical equipment followed by the 10 solar panels. Scaffolders returned and removed scaffold. I was then given full information of the system operation.
Everything left clean and tidy.
Total time start to finish was approximately three and a half hours. Amazing.
Would definitely recommend Evergreen for solar panel systems.

15 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your outstanding review! We're delighted to hear everything went so smoothly from start to finish. It's great to know the installation team worked efficiently, explained the system thoroughly, and left everything clean and tidy. Completing the entire installation in around three and a half hours is a fantastic achievement, and we're pleased you were happy with the service. Thank you for your recommendation and for choosing Evergreen Power UK.

Rated 4 out of 5 stars

Battery and hybrid inverter installation

Would have loved to give 5 out of 5, but having had a bit of an issue with some poorly advised service person put a little bit of frustration into the service. Having said that though, from arranging the site review, attended by Gully (nice bloke, knows his stuff and easy going) getting the paperwork done and also getting follow ups for the installation work went well (aside from the aforementioned issue). Installation was an absolute breeze, Jamie was awesome. Rocked up and just cracked on, battery and inverter installed, no mess and cleaned up afterwards. Gave me a walk through the configuration and got the inverter registered, so I could view on the app....which i do look at multiple times a day.....new toy and all that! Another nod to Gully for doing a post installation check in to see if it went well.... 4.5 out of 5.

Pricing wise, they were best out of 4 quotes I'd had. So far, so good.

15 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your detailed review.

We’re delighted to hear that, overall, you had a positive experience and that you found our pricing competitive. It’s great to know Gully provided knowledgeable advice and continued to follow up after the installation, and we’ll be sure to pass on your kind words to him. We’re also pleased to hear Jamie made the installation process straightforward, left everything clean and tidy, and took the time to guide you through the system and app setup.

We’re sorry that one aspect of your experience did not meet your expectations and appreciate you bringing it to our attention. Customer feedback is invaluable in helping us improve our service.

Thank you for choosing Evergreen Power UK, and we hope you continue to enjoy your new system for many years to come.

Rated 5 out of 5 stars

Thanks Melvin for the Tech Support!

Just want to say a big thank you to Melvin for the technical support and looking in to my inverter and fine tuning it. Thanks again Melvin! 😎🤙

16 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your fantastic review — we’re delighted to hear Melvin was able to help with your inverter and fine-tune your system. We’ll be sure to pass on your kind words to him. Thank you for choosing Evergreen Power UK!

Rated 1 out of 5 stars

My complaint is ongoing with this…

My complaint is ongoing with this company.
It has been an 18th month collection of evidence, back and forth with no response or resolution.
When a company installs open cell spray foam and does not comply to the 2021 Building regulations, that is breach of contract with the customer.
My investigation continues.

15 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Dear Allison,

This is the third negative review you have written on Trustpilot alone. No number of reviews will change the fact that there is nothing wrong with the installation. In fact, the BBA (British Board of Agrément) visited in November 2025 and said the same: the installation is compliant with their certification. We have visited multiple times in 2025 and advised you on the process for selling the property, should you choose to in the future.

We have responded, visited and arranged for third-party inspections. We feel it is time for you to stop listening to cold callers and scam companies who demand thousands of pounds for unnecessary removal. What you should be doing is reporting these companies to Trading Standards and the police, as the BBA (British Board of Agrément) have advised you to do.

Your reviews are now slanderous. You clearly wish to harm us, and any further acts will leave us no choice but to pursue litigation.

Evergreen Power

Rated 5 out of 5 stars

I had a technical issue as my system…

I had a technical issue as my system was not sending power to the grid, having to contact evergreen power for the 3rd time finally got connected to Melvin in the technical team who was great with his knowledge of the system, soon had me up and running. Thank you Melvin 😊

13 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for taking the time to leave us a review.

We are sorry to hear that you experienced an issue with your system, but we're delighted that Melvin was able to assist you and get everything back up and running. We will be sure to pass on your kind words to him—he'll be pleased to know his technical knowledge and support made a positive difference.

Thank you again for choosing Evergreen Power UK Ltd. If you need any assistance in the future, please don't hesitate to get in touch. We're always here to help.

Rated 5 out of 5 stars

Rang today to Melvin at Evergreen…

Rang today to Melvin at Evergreen power Uk.
The reason for my call was to ask various questions relating to the Solis Cloud App and my resent battery installation. I had lots of items I wished to be explained to me. Melvin was very helpful and patient and spent lots of time explaining in response to my questions, most helpful. Thank you.
I would also like to mention Gareth the engineer who came to install the battery system.I sent in a note to Evergreen Power to tell them how much I appreciated his hard work and even though working in a very confined space in the very hot weather, he did not complain once. The weight of this equipment and getting into the outside cupboard under the stairs, well with the effort, a great job. Many thanks again.

13 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you very much for taking the time to leave such a thoughtful review.

We are delighted to hear about your positive experience with both Melvin and Gareth. We will be sure to pass on your kind comments to them, as they will be pleased to know their hard work and dedication have been recognised.

Providing clear technical support is very important to us, and we're glad Melvin was able to answer all of your questions about the Solis Cloud App and your new battery system.

We're also pleased to hear that Gareth's professionalism and commitment during the installation made such a positive impression. Installing equipment in confined spaces can be challenging, particularly in the recent hot weather, so your recognition of his efforts is greatly appreciated.

Thank you once again for choosing Evergreen Power UK Ltd. We hope you enjoy the benefits of your new battery system, and if you ever need any assistance in the future, our team will be more than happy to help.

Rated 1 out of 5 stars

The service I have received has been…

The service I have received has been very poor to no the day there meant to come to do a survey haven't turn up, I had to call to see what was going on 35 minutes after the appointment should have started.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommend Evergreen

The guys arrived on time, informative, quick, clean, friendly and helpful. All done and dusted in a few hours. Highly recommended

12 June 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your fantastic review — we’re delighted to hear the team arrived on time, kept you informed throughout the installation, and completed the work quickly while leaving everything clean and tidy. We really appreciate your recommendation and your kind feedback.

Rated 1 out of 5 stars

Bad workmen

Really bad workmen left screws/nails, wood and other metal fittings all over my drive behind my car from a pallet they smashed open on my drive also causing damage to the drive best part is that it wasn't my house they was installing solar at.

3 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for bringing this to our attention.

We are sorry to read your review. However, based on the information provided, we are unable to verify that this relates to Evergreen Power UK Ltd.

There are a number of companies operating with similar names, and as you have stated that the installation was taking place at a neighbouring property rather than your own, we are unable to identify the installation or establish whether it was carried out by our team.

If you believe it was Evergreen Power UK Ltd, we would kindly ask you to contact us directly with the address where the work was taking place, together with any photographs of the alleged damage. Once we have those details, we will be happy to investigate the matter thoroughly.

We take any concerns regarding the conduct of our installation teams seriously and will investigate promptly if we are able to establish that the work relates to our company.

Rated 5 out of 5 stars

I had a technical issue with connection…

I had a technical issue with connection to the inverter meaning the app wasn't working and I was offline.
Malvin from technical support talked me through the process, was very patient and ensured I was up and running correctly and re explained what I was looking for in the app.

3 July 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your wonderful review — we’re delighted to hear Melvin was able to help resolve the connection issue and get your system back online. It’s great to know he took the time to guide you through the process and explain the app clearly. We’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Very smooth installation!

Very smooth installation even tho it was on the hottest days of the year & support have been very quick to contact me back & help me out with my query.

23 June 2026
Unprompted review
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your wonderful review — we’re delighted to hear your installation went smoothly, even during the hottest days of the year. It’s also great to know our support team responded quickly and was able to help with your query. We really appreciate your feedback.

Rated 5 out of 5 stars

It was very professional though out…

It was very professional though out from salesman from the men ho installed the solar panels t

25 June 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your review — we’re delighted to hear you found the whole process professional, from the sales representative through to the installation team. We really appreciate your feedback and thank you for choosing Evergreen Power UK.

Rated 5 out of 5 stars

The staff were very experienced helpful…

The staff were very experienced helpful and made an excellent job of fitting solar energy. Even showing us to use the app Also spare tiles incase of any breakages. ( which were not needed) Delighted from the start with the sales rep who explained everything. Would thoroughly recommend them.

30 June 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your wonderful review — we’re delighted to hear you had such a positive experience from the initial consultation through to the installation. It’s great to know the team were experienced, helpful, and took the time to explain the app, as well as ensuring spare roof tiles were available if needed. We truly appreciate your recommendation and your kind feedback.

Rated 5 out of 5 stars

Prompt arrival efficient and good…

Prompt arrival efficient and good workmenship clean and tidy finish.

29 June 2026
Evergreen Power UK Ltd logo

Reply from Evergreen Power UK Ltd

Thank you for your review — we’re delighted to hear you were happy with the prompt arrival, efficient installation, and quality of the workmanship. It’s great to know the team left everything clean and tidy. We really appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look