I received the order confirmation few minutes after I placed the order. Prices are competitive and clearly shown in the web site. I would suggest more picture of the products and their boxes, i.e. ing... See more
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Everything went smoothly, the prices are lower than anywhere else, and the free shipping option is great. There is a problem with the web shop, When you click on a shade of a product it doesn’t show,... See more
No items received. Starting to feel like a scam 😔 Ordered 10 days ago, still no package. Nothing is handed over to Posti to be delivered. No one is updating. - - - - Edit: Items arrived 12 days a... See more
Company replied
I like the service this company provides.. I have always shop from eleven. I love it .. I recommend to everyone to purchase from eleven
Company details
Information provided by various external sources
eleven tarjoaa laajan valikoiman meikkejä, ihonhoitotuotteita, tuoksuja sekä hiustuotteita. Suomalainen verkkokauppamme on tuotemerkkien auktorisoitu jälleenmyyjä. Tilaukset lähetetään arkisin vuorokaudessa.
Contact info
Helsinki, Sweden
- eleven.fi
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Good stuff!
Every thing is ok 😊 and also the time…
Every thing is ok 😊 and also the time for delivery it's good
Excellent 👌
Great products, good prices, fast shipping
I always have a good experience ordering from here, good prices, great products and quick shipping. Orders have always arrived in perfect condition.
All good but There is a problem with the web shop
Everything went smoothly, the prices are lower than anywhere else, and the free shipping option is great. There is a problem with the web shop, When you click on a shade of a product it doesn’t show, you have to again do it. It’s annoying.
Good fragrances and cheap prices took…
Good fragrances and cheap prices took only maten 1 week
Bad Experience!
I waited 1 week for my order. When i contacted support about my missing order they said your order has been cancelled due to no stock without saying anything to me. No information, nothing sent to me about it. A wasted week of my life.
Very late delivery
No items received. Starting to feel like a scam 😔 Ordered 10 days ago, still no package. Nothing is handed over to Posti to be delivered. No one is updating.
- - - -
Edit: Items arrived 12 days after this review was initially posted. The items were complete. I personally like the products in eleven but it is quite difficult to know what's happening to an order. I'd still purchase next time, but this recent transaction wasn't very great due to lack of updates and the weeks of delay.
Reply from eleven.fi
Customer Service non-existent
Extremely slow, I ordered over a week ago and it says it still have not left the NordicFeel group and not yet been picked up by Posti.
The delivery was fast and the orders…
The delivery was fast and the orders were complete
I'll be back :)
This was my second purchase. Competitive prices, fast delivery and Everything arrived in good condition.
Fast delivery
Fast delivery, good products, service and deals. Definitely I wi buy again. Highly recommended
1st time customer.
Easy to order and fast delivery.Good prices.I just recieved my 1st order and I'm already placing another one.
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