eForms Reviews 

3,909
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 550 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently state that the exceptionally intuitive website makes locating, editing, and printing legal forms a remarkably straightforward process without requiring special technical skills. People consistently praise the responsive customer service team and helpful representatives for offering polite guidance and resolving inquiries efficiently. Some reviewers were not happy with misleading advertisements that suggested certain document templates were completely free of charge. A few individuals also experienced frustrating issues trying to cancel ongoing subscriptions or connect with support agents when complications arose. Additionally, a small group of users noted difficulties regarding unexpected billing details and trouble navigating account management options.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as easy to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting rapid responses and helpful support... See more

Service

Clients share positive opinions on service, highlighting quick responses and helpful support. Consumers... See more

Staff

Users describe positive interactions with staff, highlighting that representatives are professional, kind,... See more

Website

People report positive experiences with website, finding it extremely user-friendly and easy to navigate for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well every agent I spoke to was so awesome kind polite and courteous it made me really comfortable expressing what I didn’t understand they provided me with patience and help me when I got stuck with... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional! I called on a Sunday and much to my surprise Steffan answered. He patiently answered all of my questions and left me far more impressed with this company than I e... See more

Company replied

Rated 5 out of 5 stars

I inadvertently signed up for eforms and was billed. Customer service answered my email right away and asked a few questions, and soon sent verification my money had been refunded. The customer servic... See more

Company replied

Rated 5 out of 5 stars

I’m impressed with EFORMS for the fast response to my service request. It was a pleasant experience with no hassle. I will use this business in the future if I am in need. Thanks to them for the... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(3,909)

550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I misread the information on what

I misread the information on what this service was all about and ended up, making out a form the E form which I did not need because I didn’t wanna start any kind of contract. I just wanted to get an idea of how I could do minutes through a meeting where every thing would look more professional than plain writing and they assisted me on clearing up the mistake that I made in the era and in good time very professional very nice very understanding if I did need something I would use them because I feel their top-notch.

4 September 2026
Rated 4 out of 5 stars

It was a bit confusing when trying to…

It was a bit confusing when trying to make payment online. Thought we would have to pay for 2 items and did not realize that it was for both me and my spouse and we would only be charged once. This was good news but not very clear until we used the chat option.

31 August 2026
Rated 5 out of 5 stars

Quick excellent service

Quick, excellent and professional assistance. Thank you

30 August 2026
eForms logo

Reply from eForms

We’re delighted our team delivered the prompt and professional assistance you deserved. Thank you for choosing eForms, Ann!

Rated 5 out of 5 stars

Credible!

Professional looking and great customer service.

23 August 2026
eForms logo

Reply from eForms

We’re glad the quality of our documents and the care from our support team both stood out. Thank you for the great feedback and for trusting eForms!

Rated 5 out of 5 stars

Cj was great solved my problem quickly…

Cj was great solved my problem quickly and friendly

29 August 2026
eForms logo

Reply from eForms

CJ will be happy to hear this! We’re glad he was able to get your issue resolved quickly while providing friendly service. Thanks for giving him a well-deserved shoutout!

Rated 5 out of 5 stars

5 Stars

Easy to use, and friendly, efficient customer service representative!

27 August 2026
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Reply from eForms

A simple process paired with friendly, efficient support is exactly the experience we want to provide. We appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Quick & Easy

Looking for a specific form & was able to find it on eForms. Easy to complete and a lot cheaper than having a lawyer do it for me.

27 August 2026
eForms logo

Reply from eForms

It’s great to know we could provide a convenient resource for your needs. Thank you for sharing your experience!

Rated 5 out of 5 stars

It was great customer service and…

It was great customer service and responded to my questions really quickly!

26 August 2026
eForms logo

Reply from eForms

We’re happy our team was able to provide the answers you needed without keeping you waiting! Thank you for leaving a great review, Charles!

Rated 5 out of 5 stars

I am impressed!

The customer service was exceptional! I called on a Sunday and much to my surprise Steffan answered. He patiently answered all of my questions and left me far more impressed with this company than I expected I would be. The site is so user friendly, the forms are easy to complete, and I have great quality products that put my mind at ease.

23 August 2026
eForms logo

Reply from eForms

What an incredible review—thank you! We’re thrilled Steffan was there to assist you on a Sunday and took the time to answer all of your questions with patience and care. Thank you for being an eForms customer!

Rated 5 out of 5 stars

quick and easy

quick and easy, thank you!

25 August 2026
eForms logo

Reply from eForms

We are happy to hear everything went smoothly from start to finish! Thanks for choosing eForms and for taking a moment to share your experience.

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