Banner for EDgun Shop

EDgun Shop Reviews 

2,081
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery times and the careful protection of items during transport. Buyers also note the exceptionally high quality of the products and the helpful, professional support provided by the staff. However, some customers also noted frustrating issues with shipping delays, courier problems, or packages getting stuck unexpectedly. A few other people also felt that receiving a faulty item caused significant frustration when trying to use their purchases. These consumers expressed disappointment over the lack of quick resolutions for these unexpected delivery and product troubles.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and arrive in great... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that parcels arrive quickly,... See more

Service

People report positive experiences with service, highlighting fast processing and quick answers to questions.... See more

Quality

Consumers find quality to be positive, highlighting that the items are well engineered and a joy to use.... See more

Staff

Users describe positive interactions with staff, praising prompt, professional, and helpful customer service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best webshop ever for so many brands and accessories, spare parts. Perfect easy to navigate website, simple interface and quick checkouts. Huge range of products and great follow up by Mr. Francisco !... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Leandro can not fault the customer service in any way. I bought a new L2 and had a slight issue with the meazy gauge one email and response no argument straight replacement even o... See more

Company replied

Rated 5 out of 5 stars

Fantastic all round ,I was very sceptical at first on buying a rifle from abroad and having it shipped to the uk! But took the plunge, my new leshiy 2 turned up with in a couple of weeks along with va... See more

Company replied

Rated 5 out of 5 stars

Wonderful shop. Every thing that you need for your Edgun. Accessoires and even the smallest spare part. Delivery is fast and packaged real good. Only downside is no payment with Ideal. I will def... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Airsoft Supply Store
  3. Ammunition Supplier
  4. Hobby Store
  5. Shooting Event Area
  6. Shooting Range

About EDgun Shop

Written by the company

At EDgun Airguns Shop, we proudly carry the legacy of EDgun—pioneers of compact, high-precision airguns that redefined the industry. As the official source for premium EDgun products, we offer the iconic Matador and Leshiy series, alongside a curated selection of accessories and spare parts for the serious shooter.

With worldwide shipping, personalized customer support, and a steadfast commitment to excellence, EDgun Airguns Shop is trusted by airgun enthusiasts around the globe.

Go to EDgun Airguns Shop

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,081)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THEY solved a problem for me and i was…

THEY solved a problem for me and i was satisfied after the result as i were not before but they put it right which was very good.

1 July 2026
Unprompted review
EDgun Shop logo

Reply from EDgun Shop

Hi David, thank you for sticking with us! Turning a tricky situation into a satisfying result is exactly what our support team strives for, and we are thrilled we could step up and make it right for you.

Rated 1 out of 5 stars

Poor Customer Service experience with…

Poor Customer Service experience with Edgun Spain: I purchased a new Leshiy2 on 21 Feb 26 . After only a few shots it became obvious the Apex regulator was not functioning. The RFD I purchased it from having no in-house technician on hand I was asked after 4 weeks of email exchanges (..are you sure it does not work ? bla bla…) to eventually return it to Edgun Spain. Another 3 weeks waiting to get an answer from Wolfiek Spain to get a return adress in Barcelona. I have to say that during that time I tried both their WhatApp number and message page on their site in an attempt to get hold of someone. Well, after all this wasted time I eventually managed to get an address in Barcelona and a week later on 21 May I got a mail from Edgun Spain acknowledging receipt. They said they would look at it and do their utmost to fix the issue but another 4 weeks later I am still waiting despite several reminders and have no news whatsoever. BTW there is no point contacting them on the WhaApp number : it is down for “upgrade” (???) until end of this month !

What is going on here ? another textbook case of brilliant products let down by the back office ? I am told that their marketing is agressive though, so there must be some sort of work force there.

This is Very frustrating when I compare with the outstanding customer service of AirArms, not to name them.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

EDgun Shop is terrible

EDgun Shop is a joke and I will never buy anything from them again. Aside from the defective airguns, their customer service is horrible. Days went by and they didn't respond to emails. Once I finally was in contact with them they wanted me to pay for shipping back a defective product. Replacement parts were significantly delayed when they were supposed to be sent to me immediately. I'm so glad I don't have a Leshy 2 any longer because both of mine were garbage and constantly misfired. I'm glad I no longer have to deal with Edgun Shop and will never buy anything from them again

17 June 2026
Unprompted review
Rated 5 out of 5 stars

No issues whatsoever

No issues whatsoever. Ordered from them in the past, never a problem. Customer service has been great.

17 November 2025
EDgun Shop logo

Reply from EDgun Shop

Hi Steven, returning customers like you are the heartbeat of our business! We are pumped to hear our customer service and reliability continue to hit the mark every time you order.

Rated 5 out of 5 stars

Good people to do business with!

Received exactly the items I had ordered & am very happy with them. The effort the people at Edgun Shop / Wolfiek Group put forth because of a shipping company problem was amazing. My only complaint would be with DHL because they apparently don't know how to import items into the U.S.

14 May 2026
Rated 5 out of 5 stars

Amazing customer service - thank you Caimin!

Caimin at Edgun was excellent to work with! I ordered a Leshiy 2 on Black Friday 2025. It took a very long time to get through the customs/shipping process which was out of their control, but very frustrating to say the least. Caimin would check on the shipping status(multiple times) without me even having to ask! Once I received the airgun I had a small leak which they sent parts, and showed me how to fix immediately. I also ordered a special “experimental” barrel which caused some problems with the magazine indexing. They assisted me throughout the entire process on how to fix. We weren’t able to resolve the barrel issue so they sent me a brand new barrel free of charge which fixed everything. My experience was so good with Caimin at Edgun I ended up buying another barrel/caliber system then just ended up buying another Leshiy 2! I am new to airguns, and without their amazing support I probably would have given up on the platform all together. With that being said, I ended up buying even more parts/accessories because I knew if I had an issue they would support me throughout the process. I am a huge fan of customer service especially when buying high end specialty type items, and Caimin at EDgun is the definition of excellent service!

Looking forward to buying more airguns from them in the future!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Only one to Buy

At first I was a little shocked by how much the shipping was, but as fast as I got it was well worth it plus the Eazy Pezy air gun works great a super easy way and safer way to put air into your guns, before buying it I thought it was pretty expensive I looked around at some other ones but just looking at them they don't even come close to looking as good of quality as the Edgun.

9 April 2026
Rated 5 out of 5 stars

Hill 3000 EVO Compressor

Hill 3000 EVO Compressor – Start Issue.

I had an issue with my compressor and contacted EDgun were I bought it.
They was fast to tell me what they need to locate the problem, and I provided pictures and video of the problem, they relayed those to the factory and a Perfect solution was found, and now the compressor is 100% working again.
I have to say this is SERVICE from start to end, fast precise and a great outcome.
Big thanks to Kevin for being so servicemindet and professional all the way, quick on the reply on email.

Big THANKS to EDgun, and I for sure know were I want to buy me gear nextt time. THIS IS SERVICE as it should be, and many many out there could learn from this.

BEst regards Kurt Andersen from Denmark.

28 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look