Banner for Eminza

Eminza Reviews 

15,816
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Product excellent. Paid 8.99 eur for home delivery….. no mail delivery here for long time. Had to pick up in postoffice. You should complain or change delivery company.

Company replied

Rated 5 out of 5 stars

My product arrived quickly. It was very good quality and I am very happy with it. I have ordered several items and not been disappointed with any of them. Very happy to order from Eminza.

Company replied

Rated 5 out of 5 stars

Although the curtains I ordered were not exactly as I thought they would be (I returned them), the order arrived three days earlier than the date I had been given. The returns procedure was very easy... See more

Company replied

Rated 4 out of 5 stars

It's a legit store. Delivered in time. Happy with my purchase - mostly Xmas decorations. They're not the best quality and one item came damaged, but it was inexpensive so I didn't bother returning. So... See more

Company replied

Company details

  1. Home Goods Store
  2. Christmas Store
  3. Garden Furniture Shop
  4. Linens Store

About Eminza

Written by the company

Fundada en 2011, Eminza es una tienda online dedicada a la decoración de interiores y exteriores. Pensada para poner la estética, la durabilidad y el confort al alcance de todos, Eminza ofrece una selección de productos inspiradores y constantemente renovados, que van desde ropa de cama acogedora fino a muebles de exterior de diseño, sin olvidar el mobiliario y la decoración navideña.

Combinando las últimas tendencias con precios justos, Eminza se compromete a acompañar a sus clientes nella creación de un hogar a su medida, cálido y único. Gracias a su eficiente logística, a un servicio de atención al cliente cercano y al cuidado de la eco-responsabilidad en sus colecciones, Eminza transforma cada casa en un verdadero hogar, con una misma idea en mente: hacer la vida más bella a sus clientes.

Las ventajas de Eminza

Los equipos de Eminza trabajan juntos para satisfacer mejor sus necesidades

Los equipos de Eminza trabajan juntos para satisfacer mejor sus necesidades

Servicio de atención al cliente a su servicio

Devolución Fácil

Pedido gestionado el mismo día

Pago Seguro


Contact info

Promotion box for Eminza

Tus favoritos a precios bajos

Disfruta de la mejor decoración de tendencia online al mejor precio.

4.2

Great

TrustScore 4 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(15,816)

1,793 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My product arrived quickly

My product arrived quickly. It was very good quality and I am very happy with it.
I have ordered several items and not been disappointed with any of them. Very happy to order from Eminza.

18 August 2026
Eminza logo

Reply from Eminza

Bonjour ,
Thank you for your excellent feedback. We are delighted to hear your order arrived quickly and that the quality met your expectations. Your continued satisfaction across multiple purchases is greatly appreciated. We remain at your entire disposal should you have any questions.
Eminza Team

Rated 5 out of 5 stars

Very nice curtains!

They were very communicative with the shipping all along the way and the product is perfect!

11 August 2026
Eminza logo

Reply from Eminza

Bonjour ,
Thank you for your excellent feedback. We are delighted to hear that our team kept you informed throughout delivery and that the item met your expectations. We remain at your full disposal for any questions. We wish you a wonderful day.
L'équipe Eminza

Rated 4 out of 5 stars

Product excellent

Product excellent. Paid 8.99 eur for home delivery….. no mail delivery here for long time. Had to pick up in postoffice. You should complain or change delivery company.

31 July 2026
Eminza logo

Reply from Eminza

Bonjour ,
Thank you for your feedback. We are pleased with the quality of the product. Regarding the delivery experience, we are sorry for the inconvenience caused by the lack of email updates and the need to collect from the post office. We will review your case with our logistics team. We wish you an excellent day.
L'équipe Eminza

Rated 5 out of 5 stars

Excellent quality Outdoor Cushions and…

Excellent quality Outdoor Cushions and very fast delivery

24 July 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the superior quality and prompt shipping of our outdoor cushions. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. My delivery was not able to be made due to logistical complications but the response times and feedback from Eminza were excellent

26 June 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your kind words regarding our support and communication during the delivery issue. Your satisfaction is our priority. We remain at your full disposal for any further inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars

Excellent quality of products at a very…

Excellent quality of products at a very compatible price.

11 July 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the value and standard of our items. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 2 out of 5 stars

I spent a lot of money on a sheet so I…

I spent a lot of money on a sheet so I was expecting a lot. Firstly I got an email to say my order had been dispatched but never that it had arrived. I realised when checking the tracking and noticed it had been delivered 4 days earlier but I never got a notification to say so. This made it difficult to collect as well.

The sheet feels nice but it’s huge? I always get this exact size of fitted sheet from other shops but this one seems very big and loose. I also waited specifically for the Lyocell/Tencel sheets to be in stock to keep me cool during the summer. I know it’s meant to be sweat wicking which is what I wanted but any tiny amount of sweat is staining the sheet? I’ve washed it before use so I really don’t think it should be doing that, it looks really unsightly.

7 July 2026
Eminza logo

Reply from Eminza

Hello,

We are sincerely sorry for the inconvenience you have experienced.

Our Customer Service team has received your email and will get back to you as soon as possible to offer you an appropriate solution.

Thank you for your patience, and please accept our apologies once again for this inconvenience.

Best regards,
The Eminza Team

Rated 1 out of 5 stars

We don’t have the umbrella!

How can I send you a good note?
We still didn’t get the umbrella.
I want my money back asap

23 June 2026
Eminza logo

Reply from Eminza

Hello,

We are sorry for the delay in delivery. As our team has indicated, the carrier attempted to contact you to arrange delivery but was unable to do so because you do not have a Spanish phone number. The order has therefore been returned, and you will be refunded shortly.

Please feel free to contact us by email for more information.

Best Regards,
The Eminza Team

Rated 5 out of 5 stars

The website was very easy to use .And…

The website was very easy to use .And the order arrived quickly

20 June 2026
Eminza logo

Reply from Eminza

Hello ,

We are pleased to know that your experience with our platform and delivery service met your expectations. We remain at your full disposal for any inquiries. We wish you a wonderful day.

The Eminza team

Rated 5 out of 5 stars

I love the tencel bed sheets

I love the tencel bed sheets. I already got two sets and recommended it to a couple of friends who also bought it and are loving it. They are super soft, even better than I expected. They also dry suuuper fast, which makes it very practical for cleaning. Shipping and delivery was super fast.

11 June 2026
Eminza logo

Reply from Eminza

Hello ,

We are delighted to hear that our Tencel bedding has met your expectations and that your acquaintances are also satisfied. Your recommendation means a lot to us. We remain at your disposal for any inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars

Although the curtains I ordered were…

Although the curtains I ordered were not exactly as I thought they would be (I returned them), the order arrived three days earlier than the date I had been given. The returns procedure was very easy to follow - I am currently awaiting a refund.
Thanks

12 June 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your feedback regarding the delivery and return process. We are pleased to hear the procedure was straightforward and timely. We remain at your disposal for any further assistance. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Same efficient service and good quality…

Same efficient service and good quality product as always. I have bought severa of these bedding sets because I hate ironing!

7 May 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your continued trust and are delighted our products meet your expectations. Your satisfaction is our priority. We remain at your disposal for any inquiries and wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Good looking curtain

Good looking curtain. Arrived on time.

17 April 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback regarding the appearance and punctual delivery of your order. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 1 out of 5 stars

I was super disappointed!!!!!!

I was super disappointed with delivery service, multiple promised dates and delivery times, that I decided to cancel my order and even report the case to PayPal for potential scam. Eminza made me wait for delivery 4 full days in my apartment as they promised daily that my products are arriving. Super unprofessional. I do not recommend this website unless you want to wait a month for a product or gamble with potential scam. Horrible.

Estaba muy decepcionado con el servicio de entrega, múltiples fechas y horarios de entrega prometidos, que decidí cancelar mi pedido e incluso reportar el caso a PayPal por posible estafa. Eminza me hizo esperar la entrega 4 días completos en mi apartamento mientras prometían diariamente que mis productos estaban llegando. Súper poco profesional. No recomiendo este sitio web a menos que quieras esperar un mes por un producto o arriesgarte a una posible estafa.

15 April 2026
Eminza logo

Reply from Eminza

Hola ,

Lamentamos sinceramente esta situación.

Tras verificarlo, nuestro servicio de atención al cliente ha realizado las gestiones necesarias con el transportista para revisar su entrega.

Le pedimos disculpas por los inconvenientes ocasionados y hemos tenido en cuenta su solicitud de cancelación.

Atentamente,
El equipo Eminza

Rated 1 out of 5 stars

I'm still waiting on my order

I'm still waiting on my order

18 April 2026
Eminza logo

Reply from Eminza

Hello,

We are sincerely sorry for this situation.

Our after-sales service has taken the necessary steps with the carrier to resolve the delivery of your parcel and is closely monitoring your case.

The Eminza Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Nice products with very good quality. I will definitely order from here again.

11 April 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback regarding our prompt service and product standards. Your satisfaction encourages us to maintain our efforts. We remain at your disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Excellent quality and the colour is…

Excellent quality and the colour is lovely.

11 April 2026
Eminza logo

Reply from Eminza

Hello,

We are delighted to learn that you appreciate the superior craftsmanship and attractive hue of our product. Your satisfaction is our priority. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Overall excellence

I ordered two rugs from Eminza. The communication was very good through the entire process, the rugs arrived timely, and the driver was very friendly. The quality of the rugs are very good as well. As good or better than I expected.

23 March 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your kind words regarding the entire experience and the quality of the items. Your satisfaction is our priority. We remain at your disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Great quality curtains.

Great quality curtains.

3 April 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the curtains' excellence. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look