While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the items received are durable, highly functional, and accurately match the descriptions provided on the website. Many people also appreciate the prompt shipping services, helpful online support, and overall smooth purchasing process. However, some customers also noted issues with extended delivery times or packages arriving much later than expected. A few reviewers were dissatisfied with missing parts inside the boxes, damaged items, or packaging that felt completely inadequate. Some people mentioned difficulties tracking their shipments or experiencing long delays when items got lost in transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that purchases generally arrive safely and... See more

Quality

Consumers find quality to be positive, noting that items arrive in good condition and feel durable. Reviewers... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing fast shipping and free delivery.... See more

Order

Customers had ambiguous experiences with order, reflecting a distinct split in satisfaction levels. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order arrived safely and looked exactly like the photos on the website! The packaging was neat, and the item feels durable. Shipping was reasonably fast, though not super quick! Overall a very good... See more

Rated 3 out of 5 stars

Almost forgot to leave a review, but here it is. I ordered a few times from this website including some Scrub Mummy sponges and Dettol Antibacterial Floor Cleaning Wipes on the 12th of July. They arri... See more

Rated 3 out of 5 stars

The 3-pin tail light wiring harness fits my VW and works as expected. Installation was straightforward, but overall it's juts okay. Does the job. Nothing special.

Rated 5 out of 5 stars

Bought an acrylic file holder on their website after seeing an online ad and it was pretty good. It's solid and holds a lot of my books. There are a few scartches on it but it's fairly normal with acr... See more


3.7

Average

TrustScore 3.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(74)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with the servuce

Really happy with the servuce, thanks heaps! Appreciate you guys sending me the au plug unit as requested. I bought the same one on amaozn before but they sent me an eu plug, which is why I ended up returning it. Was such a hassle! Thanks again. Hopefully this router lasts for a long time and works well. Cheers

1 September 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it ZERO reviews

If I could give it ZERO reviews, I would..
Terrible and slow.
Either gives false communication or ignores communications and products go missing.
If you’re a business needing a courier, don’t use this company.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Recieved both parcels - thank you!

Hello seller, I've received both if my orders now. I was a bit confused as to why they were sent in two separatye packages and arrives at different times, but no worries. The only issue was that the first package was delievred three houses down. Luckily, I was able to retriueve it as no one is currently living there. Thanks so much for your help. Cheers

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Just received the panic alarm button…

Just received the panic alarm button earlier today. We’ve already installed and tested it, and you definitely need to have earbuds out when you try it because it is extremely loud! ☠ I can’t really say yet how durable it is, as only time will tell. But for the price, it’s definitely worth it!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

549374

G'day! I've received my Tomtom Go Advancedc ar navigation unit. The only issue was I wasn't aware it was the Europe version, but I managed to sort it out and download the Australian maps. Overall, it was a good purchase. Justt akes a bit of clicking around to work everything out properly. Cheers, have a great day.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely pathetic customer service

Absolutely pathetic customer service. They took my money, then said they couldn’t post the item, and now they’re claiming the refund has been made but it still hasn’t shown in my bank account nearly two weeks later. I’ve contacted them again and again, but I’m still being given the same answer with no actual solution. Very disappointing experience — I would not trust them with another order.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

I received my order just 3 days after I…

I received my order just 3 days after I placed it. I'm pretty happy overall. Shipping was nice and quick. I was just a bit disappointed that one of the packs of De'Longhi softballs anti-llimescale treatment speheres only had one does instead of the two it was meant to include. I got in touch with the seller and they sorted it out with a refund, so all good in the end.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Knorr Pork Stock Cubes

Finally getting around to thsi review. Just tried what I bought from you yesterday. My husband whipped up a Filipino-ish dish and it totally lifted the flavours. Really appreciate the lightning-fast delivery too, got it the very next day. Will absolutely be buying from you again!

22 March 2026
Unprompted review
Rated 4 out of 5 stars

One out of six was cracked

My kids loved the bath bombs. It added some fun to their bath time. Bit of a shame that one arrived cracked, but no worries. The dinosaur toy inside was all good.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

30-Day Trial

Only signed up for their 30-day free trial rewards fpr $4.54, which gives me free shipping on orders from their site which is not bad. Haven't bought anything eslse yet, but I'll keep this updated as I go.

22 March 2026
Unprompted review
Rated 4 out of 5 stars

No more close encounters with Theo's mess 😎

Thanks heaps for the poop bags. They've arrived and I am really happy with them. They're a great size, so I don't have to worry about getting anywhere near Theo's mess when I'm picking it up, which is a massive win! Definitely makes the whole job a lot easier and less gross 😂😅

15 March 2026
Unprompted review
Rated 4 out of 5 stars

Head hammer is missing

G'day emega. I got my order but I'm a bit dissapointed. Your listing said the toolkit comes a a dual-head hammer, but there wasn't one in the box. I've checked everything you sent over but nothing there. Can you please respond on my email? Thanks

11 March 2026
Unprompted review
Rated 5 out of 5 stars

BEST SHOE GLUE!!!

Hello Support, my order #549268 arrived yesterday. Thank you! I'm really happy with the SHOE GOO. It helped me fix up my favourite pair of shoes. Saved myself a fair bit of money.

8 March 2026
Unprompted review
Rated 4 out of 5 stars

Got the wirless charger for my kindle…

Got the wirless charger for my kindle and it works great, so im happy about that! But the packaging was kind of a let down... the box was wauy too big so the charger must have moved around a whol;e lot during shipping. Im just glad it didnt break and is working fine. If i run into any problems later, i will let you know. Thanks heaps

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought an acrylic file holder on their…

Bought an acrylic file holder on their website after seeing an online ad and it was pretty good. It's solid and holds a lot of my books. There are a few scartches on it but it's fairly normal with acrylic so no big deal. Also appreciate the free shipping.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Haven’t received my order yet

Haven’t received my order yet, but the website was easy enough to use. I’ll update this once it arrives — could end up changing the rating to more stars or fewer, who knows 😄 Cheers, and please hurry up with the shipping!

8 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look