Duchycollectivecic Reviews 

59
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructor as brilliant, supportive, and encouraging, making everyone feel welcome and confident. People appreciate their friendly, knowledgeable, and understanding approach, noting their ability to provide alternatives and foster an inclusive environment for all. The classes are consistently described as fun and highly beneficial, creating a positive and friendly atmosphere. Reviewers highlight the inclusive and supportive nature of the groups, allowing participants to gradually extend their capabilities and feel the benefits, appreciating the overall friendly environment.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting an excellent, brilliant, and inspiring... See more

User experience

People report positive experiences with user experience, often highlighting the fun, enjoyable, and inclusive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone that hasn't done exercise in recent years, this has been great. Despite the mix of ages and abilities Marie has pitched her exercises to all. With humour and drive she gets everyone going.... See more

Company replied

Rated 5 out of 5 stars

This is an excellent class for the over 55s. Gentle exercises to help keep your joints mobile , improve your balance and strengthen your core but you are able to step up the rate if you want to. Mari... See more

Company replied

Rated 5 out of 5 stars

I love and look forward to doing these keep fit sessions. It’s fun and everyone can take part or not it’s entirely up to your capabilities but no one expects anything of you. Marie is such an inspir... See more

Company replied

Rated 5 out of 5 stars

I have just started the over 55 exercise class at Budock village hall with Marie. She is a calm and welcoming instructor who gently encourages everyone to do what they can. Her helpful explanations ma... See more

Company replied


Company details

  1. Wellness Program
  2. Fitness class
  3. Mental Health Service
  4. Outdoor Activity Organiser

Written by the company

We bring people together through movement, nature and shared experiences, creating inclusive opportunities for individuals to feel supported, valued and connected. Rooted in Cornwall’s landscapes and communities, our work helps people build resilience, confidence and a sense of belonging, especially those who may otherwise feel isolated or overlooked. At the heart of Duchy Collective is a simple belief: wellbeing thrives when people feel connected — to themselves, to others and to the natural world around them.Our work focuses on individuals and communities who face barriers to wellbeing and social connection in Cornwall including: ​ People experiencing loneliness, isolation or social disconnection. Individuals living with stress, anxiety or depression. Those in rural and remote communities with limited access to services. Older people seeking connection, confidence and gentle activity. Young people looking for purpose, structure and support. People who want to live independently, actively and with confidence. ​ By removing barrier to participation and offering welcoming, accessible activities, we help people feel part of something positive and supportive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.7

All reviews

(59)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Friendly class at the right level for me. Highly recommended

13 July 2026
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Reply from Duchycollectivecic

Thank you Margaret for your review, we really appreciate it. I'm really pleased you are enjoying the class.

Rated 5 out of 5 stars

Build your fitness and balence

Excellent class for building and maintaining strength and balance. Just the right pace and Marie our leader is very amenable to any limitations people may have. I am coming up to my big 80 birthday and feel so lucky to have this facility to help me maintain independence as long as possible. Well worth attending cannot recommend it enough

29 June 2026
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Reply from Duchycollectivecic

Thank You Yvonne for taking the time to review us, we really appreciate it. I'm so pleased that you are benefitting from the classes.

Rated 5 out of 5 stars

excellent class at Carleen

Marie that runs it is brilliant and also a good laugh , making the exercise good fun, very enjoyable

6 July 2026
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Reply from Duchycollectivecic

Thanks Jill for your review, I'm so pleased that you are enjoying the classes and having fun!

Rated 5 out of 5 stars

Carleen fitness

A fun, friendly fitness class. I am definitely feeling the benefits.

29 June 2026
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Reply from Duchycollectivecic

Thanks Janet for your review. You are doing so well with your progress and glad you are feeling the benefits.

Rated 5 out of 5 stars

Fantastic.

It's really helping my strength and balance and co-ordination and also my mood.
Marie is brilliant.

29 June 2026
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Reply from Duchycollectivecic

Thanks Joanna for your review, I'm so pleased that you are feeling the benefits of the classes.

Rated 3 out of 5 stars

Booking consecutive week event

Booking consecutive week event. Frustrated as you have to fill in all your details for each event. The event is a repeat each week exercise classss. Would be good to be able to book say 4 weeks at a time and only fill in my details once.

24 June 2026
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Reply from Duchycollectivecic

Hi Pamela, thanks for taking the time to leave your feedback. I know you are a regular attendee of the fun fitness classes at Budock Water – as you know my passion is on ensuring everyone enjoys the classes and it’s great to see your progress over the last 4-5 months. I can see that entering your details for each class might well be frustrating for those of you who are regular attendees of the free weekly fitness classes we offer thanks to grant funding from Sport England.
The user experience of our booking system is really important as we don’t want it to be a barrier to people accessing the free fitness classes (as you know I’ve said to the groups if people struggle, they can always call or text me). The kinds of booking systems that would save your details for future use, require a log in so the system knows it’s you logging in. At the launch of our CIC we decided we didn’t want to make people create accounts to access the classes.
In addition, as a CIC we are keen to ensure that as much of the funding goes to directly delivering the classes that I know you really enjoy. As you know I run the CIC on my own with the occasional help of one volunteer, Laura, and whilst I’d love to make booking that little bit easier for you, sadly we don’t have the funds to invest in a state of the art booking system. That said we are currently in talks with Active Cornwall to explore using their system for bookings – we’re mindful that a change to the booking system at this stage would impact the over 120 people who book our events each week. So, it needs careful consideration.
That said, it’s always helpful to have suggestions on how we can improve and we will reflect on this. In the meantime, I hope you continue enjoy your weekly fitness classes.

Rated 5 out of 5 stars

Marie is great

Marie is great. Really encouraging and explains every move before hand.
Really enjoy her classes.

24 June 2026
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Reply from Duchycollectivecic

Thank you Tracy for your review. I'm so pleased that you are enjoying the fitness classes.

Rated 5 out of 5 stars

I have been going to these sessions…

I have been going to these sessions since they started in Budock . Marie is excellent at explaining each movement and we are definitely improving week by week

24 June 2026
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Reply from Duchycollectivecic

Thank you Sandra for your review. I'm really pleased that you are feeling the improvement in your fitness & mobility each week.

Rated 5 out of 5 stars

A lovely group of people to have fun…

A lovely group of people to have fun with whilst improving our physical fitness, strength and mobility.
Marie is an excellent trainer who is always friendly and supportive. The sessions are always fun, and Marie works hard to make them informative, enjoyable and inclusive.

24 June 2026
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Reply from Duchycollectivecic

Thank you Gill for your review, it means a lot to know that you are enjoying the fitness classes and improving your strength & mobility.

Keep the good work up!

Rated 5 out of 5 stars

The exercise class is fun

The exercise class is fun, gradually extending our capabilities across all stages and abilities, reassuring with complete confidence in Marie our coach.

24 June 2026
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Reply from Duchycollectivecic

Thank you Judith for your review, I'm so pleased that you are improving your capability and enjoying the classes.

Rated 5 out of 5 stars

Brilliant tutorial

Brilliant tutorial, and a lovely person is Marie 👍👍

24 June 2026
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Reply from Duchycollectivecic

Thank you Bob for your review,

I'm really pleased that you are finding the classes informative and improving your fitness.

Well done, keep the good work up!

Rated 5 out of 5 stars

I am waiting for a hip replacement and…

I am waiting for a hip replacement and movement for me has been very difficult, but since attending this group I have seen a great improvement in my joints.
Exercises have been great , I have more energy and am able to join in all of the exercises.
I am sure these exercises will help when I have had the op.
I do intend to follow up with this wonderful group after my op. It also motivates me to exercise daily, wonderful for my mental health.
I do hope the funding continues as it really helps the over 55's

27 May 2026
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Reply from Duchycollectivecic

Thank you Marion for your lovely review, I'm so pleased that you are feeling the benefit of them and we will be there for you to help with your post op recovery.

Rated 5 out of 5 stars

Marie makes the classes fun and we all…

Marie makes the classes fun and we all have a laugh and she also makes new people that come feel welcome

25 May 2026
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Reply from Duchycollectivecic

Thank you Sue for your review, we really appreciate it and I'm so pleased that you are enjoying the classes and feel welcome.

Rated 5 out of 5 stars

Carleen Exercise Class

Marie is wonderful at leading us through the exercise routines, very clear instructions and demonstrations. She is also very supportive.

Excellent class, my fitness level and mobility has greatly improved since joining. I would highly recommend it to anyone eligible.

25 May 2026
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Reply from Duchycollectivecic

Thanks Pauline for your review, I'm really pleased that you are feeling the benefit of the classes.

Many Thanks

Marie

Rated 5 out of 5 stars

I now look forward to Mondays!

"What makes my experience great?" this review asks. Well, it's Marie, with her friendliness, positivity, encouragement, understanding and the great fun that she enthuses in all of us, that's what makes my experience great! The 1st session I attended I doubted if the routines were for me, due to restrictive painful health issues causing me difficulty. But Marie made it clear that it's fine if anyone can't do certain moves. That increased my confidence to continue with the weekly sessions and any movements I can't do due to physical restrictions I don't feel ashamed, I simply do movements/exercises that I CAN do during the time of the movements that I can't do. We're treated as individuals by Marie and she is so good in her role. So thank you Marie and also Duchycollegecollective, for these wonderful (and free!) sessions, because they are increasing my general fitness 😃.

4 May 2026
Unprompted review
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Reply from Duchycollectivecic

Thank you so much Lynn for this lovely review, Duchy Collective CIC really appreciate your support. I am so pleased that you enjoy the sessions and its great you have found your confidence in the class.

Rated 5 out of 5 stars

Marie is such a brilliant instructor

Marie is such a brilliant instructor. Each week I feel fitter than the week before. She also builds fun into the exercises. Love the music too.

6 May 2026
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Reply from Duchycollectivecic

Thank Jeanette for this lovely review, I really appreciate it. I'm pleased that you are finding it fun and loving the music!

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